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Pullman Cologne

Traveller (735)
Room & Suite (399)
Dining (69)
Certificate of Excellence
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Jan. 27Jan. 28
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,012)
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All reviews glass elevator great hotel rooftop bar minute walk deluxe room top floor sauna and steam room rain shower nespresso machine comfortable bed corner room shopping area quality hotel hotel bar business trip within easy walking distance quiet area
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1 - 5 of 853 reviews
Reviewed 2 days ago

This hotel is in a great position for the Christmas Markets. We visited 5 on foot. That is how convenient it is. Easy walk to the pedestrian walkways, restaurants and train station. The hotel does get busy at Christmas Market time, so book ahead.

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Thank Q4961EHpaulm
Hotel's Favourite
Reviewed December 10, 2018 via mobile

We stayed here for 3 nights and perfect for our Christmas markets break. Staff were friendly and efficient and room comfortable And all we needed. Lovely fluffy towels, comfy bed and robes and the only negative was the room temperature was unbearably hot. I raised...More

Date of stay: December 2018
Thank katie26
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded December 12, 2018

Dear katie26, thank you for choosing our hotel for your christmas market break in Cologne. We are happy to receive your 5 points and your compliments, but we want also apologize for the inconveninece due to the heat in the room. Our engineering deparment has...More

Reviewed 2 weeks ago via mobile

Breakfast was ok. Great that they had raw honey! Good coffee and tea too. A large variety of products but lack of choose of fruits. The rooms are clean and the beds are comfortable. The standard pillows were not my thing. I asked for another...More

Date of stay: December 2018
Thank 582michaelj
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 2 weeks ago

Dear 582michaelj, thank you for your stay with us and for your compliments regarding our staff. We appreciate it very much and are happy to read that you had a good stay in general. Thank you also for your comments concerning the shower and the...More

Reviewed 2 weeks ago

1. The hotel itself is pretty basic and it seems old and tired so don't expect anything fancy despite the star ratings. 2. Encountered staff rudeness and incompetence in several occasions. One example, they forgot to get our credit card info during check-in: as a...More

Date of stay: December 2018
Thank Destination583565
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 2 weeks ago

Dear Destination583565, thank you for reviewing your stay ith us on Tripadvsior. I am sorry that your visit us did not meet your expectations and that you had a feeling of rude and incompetent staff. I can understand that the situation of paying the breakfast...More

Reviewed 3 weeks ago

For our anniversary, me and my gf went here for 1 night in the weekend. The front desk staff was friendly and welcoming. The only caption i want to put here is the fact that people (in whole germany) are quite cold in communicating. Also...More

Date of stay: December 2018
Thank Sjors P
Response from Sonja P, Training & Quality Manager at Pullman CologneResponded 2 weeks ago

Dear Sjors P, thank you for choosing the Pullman for your anniversary stay in Cologne and for reviewing your experience on Tripadvisor. We appreciate your compliments regarding the breakfast very much, but are also sorry that the room wasn´t cleaned in a perfect manner by...More

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December 13, 2018|
Response from Kenneth A | Reviewed this property |
I'm sorry I don't know because we flew to Koln. But it is a lovely hotel
Lesley B
November 29, 2018|
AnswerShow all 4 answers
Response from E-Edvards | Reviewed this property |
Hi, We just took a taxi. Was not sonexpensive
May 8, 2018|
AnswerShow all 7 answers
Response from Dragonfly411 | Reviewed this property |
Breakfast is superb. No photos but no brainer. Good restaurants are 10min walk
Room Tips
"Higher floors have a nice view of the City, either facing the Dom or the city itself."
Dec. 12, 2018
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"Deluxe Double Room"
Oct. 27, 2018
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"Ask for a room facing the cathedral"
Oct. 11, 2018
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"Book from official website, bit higher price but better and more chance for upgrade"
Oct. 2, 2018
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US$112 - US$418 (Based on Average Rates for a Standard Room)
pullman cologne hotel cologneaccor cologne
Sofitel Kongress Hotel Köln
GermanyNorth Rhine-WestphaliaCologneAltstadt-Nord
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