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Excelsior Hotel Ernst

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Traveller (793)
Room & Suite (429)
Dining (86)
Overview
  • Excellent76%
  • Very good17%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
5 Star Hotel
All hotel details
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,353)
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749 results
Traveller rating
559
131
33
18
8
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559
131
33
18
8
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All reviewshanse stubeleading hotels of the worldpiano bartrain stationthe free mini barbeautiful hotelturn down servicecologne cathedralfive star hoteljunior suitean upgraderooms are spaciousthe location is perfectin decemberbreakfast buffet ischristmas marketwithin easy walking distance
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1 - 5 of 749 reviews
Reviewed 3 days ago

Stayed for 2 nights. Room very large with double sink bathroom and a bath and shower. Largest bathroom in a hotel I have stayed in. Tradional looking but clean and modern finishes. Pillow menu. Free mini bar with beers, water , soft drinks and juices....More

Thank KateMark_13
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 2 days ago

Dear KateMark_13, thank you so much for choosing the Excelsior Hotel Ernst during your stay in Cologne. We are very pleased that you had an enjoyable stay and thank you for your compliments towards the team. Rest assured that your kind words have been shared....More

Reviewed 1 week ago

spent a night in cologne and spoilt myself by staying at the Excelsior. The property is impressive and rustic; being in the middle of the city centre. It's just a short walk away from the train station, the DOM and nearby restaurants/shops. Huge room and...More

Thank TravelEatRunSleep
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 1 week ago

Dear Dayalan P, Thank you very much for staying at the Excelsior Hotel Ernst and sharing your feedback with us. We appreciate that you have taken the time to share your comments here on TripAdvisor. We are very happy that you enjoyed your stay with...More

Reviewed 1 week ago

Since many years we always return to this hotel for about 10 days every year. Everything works, they are very friendly and the hotel is central just in front of the cathedral. We don't use the hotel's Restaurants as there's so much to see in...More

Thank Jagddina1
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 1 week ago

Dear Jagddina1, thank you for choosing the Excelsior Hotel Ernst again during your past stay in Cologne. Furthermore we would like to thank you very much for being such loyal guests over the past years. What a wonderful compliment you have given to us! Please...More

Reviewed 2 weeks ago

I had one night to spend in Cologne and wanted to treat myself, so I booked at the Excelsior. I was not disappointed. My room was spacious and wonderfully combined the traditional character with every modern convenience. The bathroom floors are even heated - I...More

Thank Kimberly R
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 1 week ago

Dear Kimberly R, We are delighted that you enjoyed your one night spending at the Excelsior Hotel Ernst. We are truly delighted that you enjoyed your short stay with us and that you would love to return with your husband. Please be assured that we...More

Reviewed 2 weeks ago

The Hotel Ernst is a member of the Leading Hotels of the World and it is not hard to see why. From the moment we stepped into the lobby until the moment we left, there was nothing we could fault. The check in process was...More

Thank LS2
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 2 weeks ago

Dear LS2, first of all we would like to thank you for being our guest and for sharing your feedback with us. We really feel flattered by all your compliments regarding the services, housekeeping and amenities. Please be assured that we appreciate your feedback very...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Conference Facilities
Babysitting
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$200 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#2 Family Hotel in Cologne
#3 Business Hotel in Cologne
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$528 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#2 Family Hotel in Cologne
#3 Business Hotel in Cologne
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (793)
Room & Suite (429)
Dining (86)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Questions & Answers
Ask a question
Liang Chuan W
May 8, 2018|
AnswerShow all 2 answers
Response from Dachshund2010 | Reviewed this property |
Need to contact them, we came by train
0
Votes
Ed-Scotia
June 2, 2017|
Answer
Response from tuner1950 | Reviewed this property |
Yes
1
Vote
LennaLam
February 28, 2017|
AnswerShow all 3 answers
Response from excelsiorhotelernst | Property representative |
Dear LennaLam, thank you very much for your kind request. First of all we are delighted to learn of your interest in our hotel. You can reserve a room online at our website or by telephone. (+49 221 270 1). Please do... More
0
Votes
Google Translation
Room Tips
"The 6th Floor is very quiet"
Read review
"Even the "basic" rooms are luxury"
Read review
"King Deluxe Room was spacious and comfortable."
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"I would try and get a room with rooms of the Cathedral."
Read review
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