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NH Collection Koln Mediapark

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#23 of 276 Hotels in Cologne
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1 room 2 adults 0 children
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NH Collection Koln Mediapark
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936 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Reviewed 6 days ago NEWvia mobile

it is a new hotel with new furnitures in the rooms.. rooms are standart and small. i had a feeling like i am in a hospital. reception staff is not friendly at all. during winter, rooms are cold. no possibility to warm the rooms..

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Helpful?
Thank Hakan K
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Hakan K, Thank you for sharing your experiences with us. We are grateful for your feedback. We regret that we could not meet all your expectations and apologize for the inconveniences. Our maintenance team has checked the heating system and fixed the problems. We would be pleased to welcome you again in our hotel and get a second chance...

Reviewed 1 week ago via mobile

I chose this hotel as it was close to the apartment that my friends were staying in. I'm more of a hotel person and as I was staying with my husband I thought this would be perfect. It was. The staff were incredibly helpful. We arrived a little before check-in time but our room was ready. I had mistakenly brought...

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Helpful?
Thank VickiandMillie
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear VickiandMillie, Thank you very much for taking your time to review our hotel. We are more than glad to read that you had an excellent stay with us and you and your husband could enjoy the Christmas markets as well. We look forward to your next visit! Please let me know at any time if you have any wishes...

Dublin, Ireland
Reviewed 3 weeks ago via mobile

Excellent. We booked another hotel who had no hot water so transferred us here. We were more than happy with everything. Staff - Excellent. Location - 10 min walk to Köln Dom. Bar - Small but excellent in both service and quality. In fact the best beer I had in Köln. Rooms - Excellent. Upgraded room so very big. Great...

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Helpful?
1Thank CiaranTravel
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear CiaranTravel, Thank you so much for your great review. We are glad to hear that you had a wonderful time in our hotel. We will share your feedback with the entire team. It would be a pleasure for us to welcome you again in our hotel. Please let me know at any time if you have any wishes regarding...

Bradford West Yorks
Reviewed 14 December 2016 via mobile

This hotel more than meets it's 4 star rating the staff are more than helpful the facilities are excellent including the rooms. The only possible downside which has nothing to do with the hotel is the distance from the station although Taxis are not that dear from Cologne Cathedral/HBF so I would suggest rather than get the train to Koln...

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Helpful?
Thank Dora12
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Dora12, Thank you so much for your nice review. It is great to hear that you had an excellent stay in our hotel. We would be pleased to welcome you again in Cologne and wish you a merry Christmas! Best regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Harwich, United Kingdom
Reviewed 12 December 2016

This modern hotel is situated in the Media Park and is well placed to walk into the city to visit the Christmas Markets. Rooms are modern and bright, with a well equipped shower room. Bar area is a bit small, but there is no problem getting served .

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Helpful?
Thank Camraman57
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Camraman57, Thank you for your taking your time to review our hotel on TripAdvisor. We are very happy that you like our hotel and enjoyed your time with us very much. We would be pleased to welcome you again in Cologne and wish you a merry Christmas and a happy new year! Best regards, Thomas Heinemann Guest Relation Manager...

Bath
Reviewed 6 December 2016 via mobile

This hotel is in a quiet location on the outskirts of Cologne. It is very modern bright and airy with spacious bedrooms which are equipped with nespresso coffee machines and a lovely range of toiletries. All of the staff were very pleasant and helpful and the hotel has an underground car park which meant that we could board our coach...

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Helpful?
1Thank BathDolly
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear BathDolly, Thank you so much for your nice comments. Weare very happy to read, that you have had a wonderful time in our hotel and you enjoyed your stay with us. We are looking forward to welcome you again in Cologne. Kind regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Astana, Kazakhstan
Reviewed 29 November 2016 via mobile

We have used laundry service during our stay. My shirt was not ready in time (for business negotiations...). Laundry service is unavailable by phone. Than asked a front desk to help us - after 20 minutes no answer. Thanks, negotiations was good even in pullover. Heater (towel dry) in bathroom is not adjustable. It was like a sauna. Room phone...

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Helpful?
Thank tyshdjkfnbhzjs
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear tyshdjkfnbhzjs, Thank you for taking your time to review our hotel on TripAdvisor. We value your opinion and your comments are highly appreciated. We regret that we could not meet your expectations. On behalf of the entire team I want to apologize for the inconveniences you have had during your stay. In the near future we will be able...

Reviewed 29 November 2016 via mobile

We paid nearly £450 for 4 nights here and were fairly underwhelmed as a result. On the plus side, the room decor and hotel services are nice and the location is convenient for the city. Also the staff are very nice from our limited interactions with them. On the negative side, you can't open the windows in the rooms, it's...

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Helpful?
Thank Chris N
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Chris N, First of all I want to thank you for your reservation and your review. We are happy to hear that you could enjoy the location, the room decors and the friendly service of our staff. We regret that we could not meet all of your expectations and I want to apologize for the inconveniences regarding the air...

Dublin, Ireland
Reviewed 27 November 2016

We stayed two nights and loved this hotel. Staff so friendly - couldnt do enough for us. Juan in the bar is lovely and very good at his job. Room big and spotless. Only trouble was the coffee maker was difficult to use - little space to have access to it on the shelf. We found it 15 minutes or...

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Helpful?
Thank doylemary2
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear doylemary2, Thank you so much for taking your time to review your stay in our hotel. We are very glad to read, that you had a wonderful experience in our hotel. I will share your feedback with the entire team. We are looking forward to welcome you again in Cologne! Best regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Lennik
Reviewed 16 November 2016

The hotel is located very well, near old city center but also interesting for younger people. High quality of service in the hotel. Parking possibility very conveniant but pay attention to the accessibility description (hotel itselves located in an appartementsbuildings area). Breakfast quite expensive (ca. 24euros) for a town where you can easily get nice breakfastbuffet nearby for half of...

Review collected in partnership with NH Hotels
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Helpful?
Thank Johan V
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Johan V, Thank you so much for taking your time to review our hotel. We would be pleased to welcome you again in one of our nearly 400 NH-Hotels. Kind regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The NH Collection Koeln Mediapark is located in the city center of Cologne, in the MediaPark close to the Cologne Tower.The modern building by architect Jean Novel with view over the Mediapark Lake is only 15 minutes walk distance from the city centre with its famous Dom. Public transportation is a few steps away, providing easy access to the city's various sights and attractions. Also by car the NH Collection Koeln Mediapark can be reached easily from the motorway. Numerous parking spaces in a public parking area are available, follow signs NH Collection Koeln Mediapark. The hotel has 217 rooms, including 2 top-floor suites, which get fantastic views across the lake towards Cologne cathedral. The rooms are friendly and modern with spacious bathrooms with rain shower. In all rooms you have a Nespresso machine and tea and coffee making facilities available. The beds are with comfortable high mattresses. In our modern restaurant we serve international and regional kitchen.Early bird breakfast and late riser breakfast on the weekend is available. There's also a gym, complete with steam bath and sauna. ... more   less 

Additional Information about NH Collection Koln Mediapark

Address: Im Mediapark 8b, 50670 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Neustadt-Nord
Price Range: $112 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Koln Mediapark 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Hotel Cologne
Media Park Nh Hotel
Hotel Style:
#4 Green Hotel in Cologne
#18 Luxury Hotel in Cologne
#19 Family Hotel in Cologne
#35 Romantic Hotel in Cologne
#35 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Koln Mediapark staff and other travellers.
2 questions
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6 months ago

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Questions? Get answers from NH Collection Koln Mediapark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side does face a quiet open field...”
 of 5 bubbles Yojg_22, 21 Sep 2016 | Read review
“In case you like a view ask for a room looking the river”
 of 5 bubbles MAGRibeiro, 11 Sep 2016 | Read review
“Ask for a room with a view at the park, everyone likes to sunbathe in strings there.”
 of 5 bubbles wren997, 15 Aug 2016 | Read review
“Our room was very quiet and on the 4th floor !!!!!”
 of 5 bubbles Traveling29072, 25 Jul 2016 | Read review
“View over the lake”
 of 5 bubbles 563lesleyh, 12 Jul 2016 | Read review
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