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Mercure Hotel Koeln City Friesenstrasse

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Mercure Hotel Koeln City Friesenstrasse
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737 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Rome, Italy
Reviewed 3 January 2017

Stayed in three rooms with family, and we all enjoyed the stay, especially the spa experience. Although a bit suprizing to get chareged extra for the sauna... The parking was also charged an extra €18 overnight. the rooms were all pretty nice and comfortable. A minibar would also be most welcome.

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Thank R S
Reviewed 2 January 2017

We stayed at the start of December this year to visit the Christmas markets for three nights. The hotel is pretty easy to get to from the train station and is pretty close to the 7 markets. The hotel was very noisy Friday night as there was an event in the building nextdoor. The bar man was great, making us...

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Thank Chris N
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Chris N, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Haarlem, The Netherlands
Reviewed 30 December 2016

The hotel is perfectly located in the city centre, being a short walk from the train station and close to the shops. The only things are didn't like were the feather pillows (I had to use four in order to create some kind of elevation), the uncomfortable bed and the poor WiFi connection. There were three networks available (mercure, m3connect...

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Helpful?
Thank Eurobazz
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Sirs, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Turnhout, Belgium
Reviewed 29 December 2016

We had a bit of a mixed experience at the hotel. The location couldn't be much better, near the metro station and closeby restaurants and some nice bars. I also enjoyed the fact you could park in the garage underneath the hotel (€ 18/day). The food for breakfast was great, just to mention you get 3 different kinds of honey...

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1Thank Stefvgi
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Stefvgi, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Broadstairs, United Kingdom
Reviewed 21 December 2016 via mobile

Stayed for 3 nights to look at all the Christmas markets. We took the train and the hotel was about a 15 walk from the main station, the cathedral, shops and of course the Christmas markets so it was a good base. The room was basic but clean with tea and coffee making facilities and also a mini fridge with...

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Helpful?
Thank Ralphy30
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Ralphy30, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Helsinki
Reviewed 15 December 2016

I was looking for something in this area and Mercure was the most convenient hotel. However, I felt that because of the overprice I paid for the breakfast (19e, too high when considering the quality) and the not-so-well-working wifi more expensive alternative might have provided me with a better price/quality ratio. The bed was good, the room with no frill....

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Helpful?
Thank dannythyboy
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear dannythyboy, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Belfast, United Kingdom
Reviewed 15 December 2016

Hotel is in a great location for visiting the Christmas markets, city centre and cathedral. Bedroom was large enough but bathroom was quite small, but I would expect this of a city centre hotel. Carpet in the corridor was designed to look like cobbled path....worked really really well. Hotel has seen better days but it was clean and comfortable. Free...

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Thank Enz067
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Enz067, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Metz, France
Reviewed 11 December 2016

This hotel has all three, large comfortable, quiet room, and comfortable bed. We stayed here for the Cologne Christmas markets. Three markets were within 10 minutes walking including the fantastic Cologne Cathedral. Price very good for a large city.

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Thank Deborah M
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Deborah M, We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Kielce
Reviewed 11 December 2016

The hotel is situated close to the U-bahn station (2-3 min walk). The distance from the main train station is 2 stops. Large, spacious lobby. Very nice and helpful staff. Because of the status of got a suite. Very comfortable bed, in-room WiFi works well. Room very well equipped for the price we got access to the mini-bar which was...

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Thank JPopiel
Reviewed 11 December 2016 via mobile

I got a single room on the second floor, which seemed to be right next to a night club. It was very noisy and shaky all night up until 5am. Needless to say, I did not get any sleep. When I pointed this out to the reception, she was not apologetic at all, only saying that it is a weekend...

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Helpful?
Thank Duansky
TomTroebs, Manager at Mercure Hotel Koeln City Friesenstrasse, responded to this review

Dear Duansky, Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Discover Cologne from up close: The 4-star Mercure Hotel Köln City Friesenstrasse is located in the heart of the Rhineland city. All 103 rooms have free WIFI. Our CBH-certified hotel is ideal for your meetings with up to 200 people. The four flexible conference rooms are air-conditioned, with WIFI and the latest technology. The hotel is also in an easy-to-reach location. The main train station is 0.6 miles (1 km) away and the airport 11.2 miles (18 km) away. You can park your car in our garage. ... more   less 

Additional Information about Mercure Hotel Koeln City Friesenstrasse

Address: Friesenstr. 44-48, 50670 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $101 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Koeln City Friesenstrasse 4*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, ACCOR, Travelocity and Hotel.de so you can book your Mercure Hotel Koeln City Friesenstrasse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Koeln City Friesenstrasse
Accor Koeln City Friesenstrasse
Hotel Style:
#24 Luxury Hotel in Cologne
#36 Romantic Hotel in Cologne
#49 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Koeln City Friesenstrasse staff and other travellers.
7 questions
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Plwmp, United Kingdom
London, United Kingdom

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Questions? Get answers from Mercure Hotel Koeln City Friesenstrasse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in room 313 which was at the back of the hotel overlooking a delivery yard therefore quite noisy.”
 of 5 bubbles Eurobazz, 30 Dec 2016 | Read review
“Book a room at rear of hotel”
 of 5 bubbles Enz067, 15 Dec 2016 | Read review
“The back may be quieter”
  • Bedroom
  • TV Tower
  • Coathanger
  • Luggage storage
  • Shower - very tight
  • Workspace
  • View from shower
 of 5 bubbles RodneyfromLondon, 24 Nov 2016 | Read review
“travel in the cooler months since this hotel does not have proper Air Conditioning”
 of 5 bubbles JoeFlacco_NJ, 15 Oct 2016 | Read review
“Make sure to specify smoking or non-smoking.”
 of 5 bubbles Wildiris117, 11 Oct 2016 | Read review
5 of 5