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Centro Hotel Royal

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114 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Antwerp, Belgium
Reviewed 3 days ago NEW

I stayed here for one night while on business trip in Cologne, since all others hotels were fully booked. I immediately understood why this one still had free rooms. The hotel is very old, rooms are small and noisy, there is a weird smell in the corridors and the breakfast buffet is average. Price on the other hand was not...

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Helpful?
Thank JazzJumper
London, United Kingdom
Reviewed 1 week ago

Breakfast: good. Stuff: kind and helpful. TV: didn't work. Management: ignores complaint of customers. If you book a hotel room for one person and you get a room with double bed, be sure that on your invoice you're gonna have double breakfast. Manager disrespects clients and doesn't react on e-mail with proofs that the invoice is contrary to what you...

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Helpful?
Thank bradsmith090909
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize, please contact us under: customer-service@centro-hotels.de for an correct invoice. Sincerely, Centro Hotel Group Team

Lund
Reviewed 2 weeks ago

Stayed there for two nights in November. Even though it's clean, the hotel seems to be in urgent need of an update. Everything seems to be a little worn out. Good location though with a short and nice to the dome and immediate city centre. Breakfast ok.

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Helpful?
Thank Fredrik I
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear Frederik I., thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, your Centro Hotel Royal

Reviewed 3 weeks ago via mobile

Not much more to say about this oldfashioned but relatively cheap hotel. The rooms are small but loved the big bathrooms. Good value thanks to the nice breakfast buffet and location. 20 min. walk to the Dom. Parking space costs 10 euro per day.

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Helpful?
Thank d p
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear d p, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely,your Centro Hotel Royal

Waddinxveen, The Netherlands
Reviewed 5 weeks ago

Perfect hotel for a short stays, ideal for city trips. Nice hotel very close to central station and the city center (10 min walk). And although some parts of the hotel could use some refurbishment everything was working correctly and very clean.

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Helpful?
Thank Wigle P
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Royal

Reviewed 19 October 2016

The staff at the hotel are very friendly and helpful, they also speak English which is always a bonus in a foreign City. The hotel itself provides basic facilities - TV is only a couple of channels, the breakfast is limited in choice, .and the decor is a bit old and dated. The room I had was very comfortable, very...

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Helpful?
Thank Ron W
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 9 July 2016 via mobile

We stayed here during our time in Cologne we certainly wouldn't recommend it to anyone the pictures we viewed on the website were misleading .The reception area was basically a desk in a small area the staff were doing the best they could under very drab conditions Our room was located at the front of the building and was really...

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Thank A TripAdvisor Member
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team

Cairo, Egypt
Reviewed 12 June 2016

Its a good hotel overall. Good location close to Media park and close to the metro stations. Breakfast was good, can be better though as the variety was limited. We stayed in a triple room which was very good and spacious The receptionists were all very helpful and the maintenance service was quick.

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Thank Marian V
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you very much for your kind review. It's great that you enjoyed your stay with us. We would be your hosts again. Sincerely, Centro Hotel Group Team

London, United Kingdom
Reviewed 26 March 2016 via mobile

Delayed 1 night by a double fatal accident they charged me for the night AND breakfast even though I cancelled in due time. On top of that the hotel is damp, and smells so and is just filthy. Look at the pictures and you won't stay here. Not at any price!I do not believe the ratings that praise this place...

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1Thank PeterCinLondon
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team

Red Bank, New Jersey
Reviewed 20 January 2016

Hotel was fairly dated and run down. Front desk not helpful with tourist questions (Rhine day cruises, good local restaurants, etc..) Fortunately its in a nice neighborhood with great cafes around the corner. Train is a few blocks away with easy trip to airport! We were put in a 1st floor back room facing the courtyard. Room was very warm...

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Helpful?
Thank Sjy434
Centro H, Leiter Gästebetreuung at Centro Hotel Royal, responded to this review

Dear guest, thank you for your contributions and your constructive criticism. We regret that not much enjoyed your stay with us. For the inconvenience we apologize. Sincerely, Centro Hotel Group Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff

Additional Information about Centro Hotel Royal

Address: Hansaring 96, 50670 Cologne, North Rhine-Westphalia, Germany (Formerly Royal Hotel Am Hansaring)
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $85 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Centro Hotel Royal 3*
Number of rooms: 34
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Questions & Answers

Questions? Get answers from Centro Hotel Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room, not overlooking Hansering road. The road is very busy and noisy.”
 of 5 bubbles 99ronw, 19 Oct 2016 | Read review
“Ask for a quiet room, room 60 on the 6th floor has a balcony with a view of the cathedral”
  • Room 60 balcony view
 of 5 bubbles Evie182, 17 Jan 2016 | Read review
“Ask for a room above the 1st floor away from the outside road.”
 of 5 bubbles 400da_is, 14 Oct 2015 | Read review
“Don't get the street side”
 of 5 bubbles Moore102, 5 Oct 2015 | Read review
“Stayed in no.1, on the ground floor, outlooking the courtyard, very nice and quiet”
 of 5 bubbles 539aleksandraa, 1 Sep 2015 | Read review
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