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Novotel Koeln City

Traveller (280)
Room & Suite (101)
Dining (34)
Overview
Bayenstr. 51, 50678 Cologne, North Rhine-Westphalia Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,502)
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524 results
Traveller rating
122
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LanguageEnglish
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Show reviews that mention
All reviews chocolate museum the river the sofa bed minute walk nice hotel nice stay early check town centre underground parking stayed here for one night christmas market public transport reception staff per day the room was nice business trip breakfast buffet
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1 - 5 of 524 reviews
Reviewed 3 days ago via mobile

Stopped here from the 6th / 10th for cathedral and Xmas markets , first impressions was lovely clean hotel with friendly reception staff , we had room 242 which was clean with a lovely big comfy bed and nice large TV , bathroom was lovely...More

Date of stay: December 2018
Thank Mark_Carter_2712
Reviewed 4 days ago via mobile

Gave wrong info by one receptionist that my son who is under 16 will have free breakfast; found out we got charged to the room. Manager won’t honor his staffs mistakes and was rude. Staff in the bar were not much better. Should hire people...More

Date of stay: December 2018
Thank Anna L
Reviewed 1 week ago via mobile

No frills. Clean room. No amenities. Just the basic shower gel and shampoo. Go get your own slippers and iron if you want it fast. Gym was basic. No weights though. Get a room facing the back if you like quiet. We got a front...More

Date of stay: November 2018
Thank T_fion
Reviewed 1 week ago

It is very rare to meet such an arrogant person like the chief of reception on that first weekend of December 2018. Even the staff present at the weekend complained about her behaviour with guests. They urged us to contact Accor Hotels customer services (which...More

Date of stay: December 2018
Thank Anon_3427
Response from hotel4you, Manager at Novotel Koeln CityResponded 1 week ago

Dear Anon_3427, Thank you very much for taking the time to review our Novotel Cologne City. We´re happy about your positive comments regarding our new Novotel room concept and breakfast buffet. However, we are very sorry that your stay in our hotel did not meet...More

Reviewed 1 week ago via mobile

We stayed at the Novotel in Cologne for a recent trip to the Cologne Markets. The Hotel is in a good location for the Markets and is about 20 min walk to the cathedral, and about 10 Mins to the local Market. The rooms are...More

Date of stay: December 2018
1  Thank AnthonyC5402
Response from hotel4you, Manager at Novotel Koeln CityResponded 1 week ago

Dear AnthonyC5402, Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience in the Bar did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive...More

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About
Description
The Novotel Koln City is located right on the Rhine River, close to the Old Town, the famous cathedral und several museums. Modern design and comfort characterise our 221 spacious rooms and seven meeting More rooms. Explore the trade fair city or take it easy in the courtyard of our restaurant. Total relaxation awaits you on the 5th floor of this 4 star hotel where you can enjoy our gym overlooking the Rhine or a quiet moment in our sauna. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
222
Price range
US$91 - US$191 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Koeln City Hotel Cologne
,
Novotel Hotel Cologne
,
Novotel Hotel Koeln City
,
Novotel Cologne
,
Cologne Novotel
Location
Germany > North Rhine-Westphalia > Cologne
Hotel class
Awards & Recognition
GreenLeaders Bronze level
GreenLeaders Bronze level
Hotel Style
Onsen
,
Family
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
222
Price range
US$91 - US$191 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Koeln City Hotel Cologne
,
Novotel Hotel Cologne
,
Novotel Hotel Koeln City
,
Novotel Cologne
,
Cologne Novotel
Location
Germany > North Rhine-Westphalia > Cologne
Photos
Traveller (280)
Room & Suite (101)
Dining (34)
Pool & Beach (3)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
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Questions & Answers
Ask a question
aileendelaney1975
November 12, 2018|
AnswerShow all 2 answers
Response from jodim344 | Reviewed this property |
We were there this summer and did a river cruise lasted about an hour. Our 8 and 10 year old daughters enjoyed it. They didn’t pay attention to the commentary, but enjoyed a glass of cola as we sailed down the river and... More
1
Vote
aileendelaney1975
November 1, 2018|
AnswerShow all 4 answers
Response from 135simonf | Reviewed this property |
Up date on taxi costs. Yes it cost €40 from airport to Novotel city hotel. As taxis were shared it eased the pain a bit.
1
Vote
paulac32
August 11, 2017|
AnswerShow all 3 answers
Response from CatherineM4970 | Reviewed this property |
No, they will send the iron and the board to your room upon your request, subject to availability. Don't think it's available at night, only during office hours, my guess. I requested in the evening and they told me to... More
1
Vote
Room Tips
"Not relevant as staff did not consider special requests."
MichaelAugsburg
Nov. 2, 2018
Read review
"Ask for a connecting room if traveling as a family."
carolesE2581IT
Jun. 9, 2018
Read review
"Higher floors rear facing will be quieter. Front rooms overlook busy road"
GastroInn
May 27, 2018
Read review
"You need the keycard for the lift."
malcolms5656
Feb. 16, 2018
Read review
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