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Mercure Hotel Dortmund Messe & Kongress

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194 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Inverness, United Kingdom
Reviewed 27 October 2016

Staying during an exhibition at the Dortmund Messe. Slightly dated hotel but nevertheless clean and in good repair. Rooms were quiet except on nights where there was a large festival at the fairground. Amenities in room were adequate. Restaurant in the evening was disappointing and no restaurants close by apart from Mongos Asian Restaurant which is highly recommended and only...

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Helpful?
Thank Angus M
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Guest, we thank you for your stay at our Mercure and your feedback We are sorry that our new restaurant RELAX behind the reception that we opened on the 17th of October did not meet your expectations. Most of our guests love the offer and atmosphere. Nevertheless you enjoyed your evening at Mongos. We hope to welcome you again...

Komotini, Greece
Reviewed 26 October 2016

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Helpful?
Thank Kyriakos M
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Northampton, United Kingdom
Reviewed 20 October 2016

I would like to say the hotel was really excellent. The only downfall was the restaurant. The menu was better than last year but could still be improved. You are missing an opportunity to make a good restaurant in the middle of everything encouraging outsides to come just to the restaurant and drinks if the bar was open and sold...

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Thank 642glynisa
d
Reviewed 19 October 2016

There was a home football match near the hotel by Dortmund local team, there was a notice in the elevator of the match but it was missing information like if you want to eat in the restaurant you should book a table or the restaurant will be not be so crouded after xx.xx time.

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Helpful?
Thank dddd123
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Guest, we thank you for your stay at our Mercure and your helpful hint regarding the restaurant. Most of our guests stay with us as they visit the match. But we will add the information that the restaurant will not be so crowded during the match. Thank you ! Best regards from Dortmund

Kingston-upon-Hull, United Kingdom
Reviewed 29 September 2016

Hotel is ideal if attending a Borussia Dortmund match, as we did. The stadium is less than a 5 minute walk. Perfect location It is also 5 minutes from the metro station to get into the centre of Dortmund. Rooms were very big and spacious

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Helpful?
Thank Gareth_H25
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Gareth, we thank you for your stay and your positive feedback. We are pleased to read that you enjoyed your stay. Looking forwar to you next visit we remain with best regards

Turku, Finland
Reviewed 4 August 2016

Here the service is very polite and friendly, but too formal in our opinions. Our Exexcutive room was big and nice but there were a few flaws in it as well. It was a bit hubby and dusty and the balcony curtain didn't work properly. Anyhow maybe the biggest minus was that the house keeping came to knock the door...

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Helpful?
Thank Brunoiivana
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Guest, we thank your for your stay and your feedback. We are sorry that you were disturbed at 7.30 in the morning. But our housekeepers do not arrive at the hotel before 8.00 and do not start their work on the floors before 8.30. Parking is free for one car per room on the hotel parking. The prices you...

Reviewed 2 August 2016 via mobile

Weird place to locate but lovely entrance and parking aplenty. Receptionist was friendly and atypical German but again lovely with it. The foyer area is large and spacious and access to the restaurant and bar are directly in front of you! The room is large and very well made and the usual comforts but with a free inclusive mini bar...

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Helpful?
Thank Kenny W
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Kenny, we thank you for your stay at our Mercure and your kind Feedback. We hope to see you again soon. Best regards,

Stockholm, Sweden
Reviewed 11 May 2016

My Husband and I spent 4 nights at the Mercure Hotel Dortmund Messe & Kongress Westfalenhallen because my husband took part in the "INTERMODELLBAU 2016 - Messe für Modellbau und Modellsport" between 20-24 April. We arrived by car to Dortmund from Stockholm and had got free of charge parking possibility for the whole time of our staying at the hotel....

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Helpful?
Thank Gina0911
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Gina, We thank you very much for your stay and your overall positive Feedback. We are pleased to read that you enjoyed your stay at our Mercure Dortmund Messe & Kongress. We are looking forward to your next visit. Best regards from Dortmund

Cannock, United Kingdom
Reviewed 26 April 2016 via mobile

We visit Dortmund each year for the Intermodellbau show at Westfallhallen. This is the first time we have stayed here and will certainly do so in future. It's perfect location for the exhibition hall and Dortmund football stadium. It's only a few minutes walk to the Ubahn station and a 10 minute ride to the centre of town. The staff...

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Helpful?
Thank paul h
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Paul, We thank you very much for your stay at our Mercure Dortmund Messe & Kongress and your kind feedback. We are pleased to read that you enjoyed your stay. Be sure that we also read your note about the missing bar meals. We will re-think our offer. Thank you for your criticism. Dear Paul, we are looking forward...

San Francisco, California
Reviewed 10 April 2016

If your sole purpose of visiting Dortmund is to watch a game at Signal Iduna Park, then this hotel is PERFECT for you (It's located just a few steps away from the stadium). However, it is less than ideal for those wanting to spend more time in the city centre as. A short taxi ride to the main hotspots of...

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Helpful?
Thank deniseacole
Jessica D, Manager at Mercure Hotel Dortmund Messe & Kongress, responded to this review

Dear Denise, we thank you for your stay at our Mercure Dortmund Messe & Kongress and your very kind feedback. We are pleased to read that you enjoyed your stay. We are looking forward to your next visit. Best regards

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Banquet Room

Additional Information about Mercure Hotel Dortmund Messe & Kongress

Address: Strobelallee 41, D 1, 44139 Dortmund, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $106 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Dortmund Messe & Kongress 4*
Number of rooms: 139
Reservation Options:
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Also Known As:
Best Western Dortmund
Dortmund Best Western
Hotel Style:
#3 Luxury Hotel in Dortmund
#6 Business Hotel in Dortmund
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dortmund Messe & Kongress staff and other travellers.
4 questions
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Questions? Get answers from Mercure Hotel Dortmund Messe & Kongress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a better place to stay unless you are BVB fan or came for an expo!”
 of 5 bubbles wodzik, 29 Mar 2016 | Read review
“Ask for room with the Signal Iduna Stadium view.”
 of 5 bubbles rafalb625, 15 Mar 2016 | Read review
“Get a room with a view of the stadium!”
 of 5 bubbles mare11e, 7 Jun 2015 | Read review
“Try and get a room on the back side of the building, it's quieter there”
 of 5 bubbles 433CraigM, 25 Feb 2013 | Read review
“try to get up as high as possible so you can look over the trees.”
 of 5 bubbles John-Steinway, 27 Oct 2012 | Read review
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