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l'Arrivee Hotel & Spa

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87 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Saint Louis, Missouri
Reviewed 4 weeks ago

Stayed here for 2 Nights. Nice and clean rooms, friendly front desk. Didn't use the Spa so I can't comment on that. Overall a pleasant experience. The only thing that bothered me was the squeak coming from the room above me when someone was walking. Also you can only use WIFI on one device.

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Helpful?
Thank Dave C
London, United Kingdom
Reviewed 13 October 2016

We were heading for Leipzig from the Channel Ports and this made a perfect overnight stop. It was comfortable, friendly, tranquil and fantastic value for the quality of the hotel. There was also secure parking for my fellow traveller's smart car. I didn't make use of the Spa but the swimming pool would be a treat after a long hot...

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Helpful?
Thank David E
Laura-Lena S, Leiter Front Office at l'Arrivee Hotel & Spa, responded to this review

Dear David E, thank you so much for taking the time to evaluate your stay at our l´Arrivée Hotel & Spa Dortmund. We are happy that you enjoyed our Swimming pool. The staff will be happy about your compliment! Sending you our best regards from Dortmund, p.p Laura-Lena Stanek Front Office Manager

Reviewed 24 September 2016

Stayed here for a five days. Nice and very clean rooms, beautiful place, helpful staff very good spa, but very poor wi fi. A several times a day lost connection... I thought that in the 21-st century , we can use the communications, but in this hotel just that disappointed.

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Helpful?
Thank Andrius Z
Stanhoe, United Kingdom
Reviewed 5 August 2016 via mobile

A welcome stop over after a long drive from Poland. A lovely spacious family room, very welcoming reception staff too who were bombarded with questions from our 14 year old son who had clocked all his favourite cars on the drive and carpark- Lamborghini, Porche, Fararri, Audi the list goes on. However he did find that they all belonged to...

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Helpful?
Thank Ssk66
Laura-Lena S, Leiter Front Office at l'Arrivee Hotel & Spa, responded to this review

Dear Scampey_13, thank you so much for taking the time to note down all the informations concerning your stay and also for your compliments! That is a very detailed description. Thank you. If you travel again to Dortmund, we will be happy to welcome you again. Sending you our best regards from Dortmund, p.p Laura-Lena Stanek Front Office Manager

Reviewed 17 April 2016 via mobile

Fabulous room, excellent facilities, great staff. Can't fault this hotel! The Spa was wonderful, the facilities excellent especially the Hammam! Located on the edge of the forest so there was lots of lovely walking. Would love to visit again.

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Helpful?
Thank Patron123
Laura-Lena S, Leiter Front Office at l'Arrivee Hotel & Spa, responded to this review

Dear Patron123, thank you so much for your detailed impressions! We are happy that you enjoyed our "Hammam". Thank you very much for your commendation for our employees! We hope to see you again soon! With best regards, p.p. Laura-Lena Stanek Front Office Manager

Reviewed 2 April 2016 via mobile

Very good service at the reception, the same at the Rustique restaurant, very nice girls in charge of service. Food was also excellent and the price very good for the quality you get. Spa is also great, we enjoyed it a lot and would go back anytime.

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Helpful?
Thank Pablo S
Laura-Lena S, Leiter Front Office at l'Arrivee Hotel & Spa, responded to this review

Dear Pablo S, that was a WONDERFUL lob for our team- thank you so much for sharing your experience here on tripadvisor. We will share your comments with our team members. We would love to be your hosts once again and send you our best regards! p.p. Laura-Lena Stanek Front Office Manager

Titusville, Pennsylvania
Reviewed 10 February 2016

L'Arrivee is located in a pleasant, quiet wooded area away from the center of Dortmund. It is a modern and attractive hotel. The rooms are simple, but extremely comfortable. If you want a room with antiques and five star service and amenities, this is not the hotel for you. The pool and spa are very nice and the dining room...

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Thank Barry C
Laura-Lena S, Leiter Front Office at l'Arrivee Hotel & Spa, responded to this review

Thank you very much for your recommendation, dear BarryC and your feedback on tripadvisor. We hope to welcome you again soon in our " extremely comfortable room"! Sending you our best regards p.p. Laura-Lena Stanek

Reviewed 14 October 2015

We stayed at the L'Arrivee Hotel before, around 2 years ago. So I had fairly low expectations already as at that time the staff particularly during breakfast service was not very pleasant. However this time, we were really disappointed. The Hotel L'Arrivee, like most other hotels, hold functions, weddings, conferences, etc. Except all the hotels I have ever stayed at...

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Thank Dennis1000
Laura-Lena S, Leiter Front Office at l'Arrivee Hotel & Spa, responded to this review

Dear Dennis1000, we are sorry that you feel so bad about your stay at our hotel. Our General Manager has already answered directly. If you should have any further questions do not hesitate to contact us. Sending you our best regards from Dortmund p.p. Laura-Lena Stanek

Wauwatosa, Wisconsin, United States
Reviewed 3 June 2015

A bit outside of Dortmund and not too far from Dusseldorf. Very quiet and relaxed atmosphere. Just behind the hotel is a fantastic park to stroll through. A great breakfast is included, and there are two restaurants - one more casual and one a bit nicer. Much better than the major chains.

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Thank Brien C
Reviewed 11 February 2015

Newish hotel with a lovely lobby and nice conference facilities. I was working and did not manage to view the leisure facilities. The service overall was very attentive. In the restaurant our group had a couple of encounters with the staff there that were not so pleasant and ended up complaining. My room faced out over the front entrance. It...

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Thank Odettexx

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about l'Arrivee Hotel & Spa

Address: Wittbraeucker Str. 565, 44267 Dortmund, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $137 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — l'Arrivee Hotel & Spa 4*
Number of rooms: 70
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Hotel Style:
#5 Business Hotel in Dortmund
#8 Luxury Hotel in Dortmund
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Questions & Answers

Here's what travellers have asked, with answers from l'Arrivee Hotel & Spa staff and other travellers.
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Questions? Get answers from l'Arrivee Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip - I can't believe any rooms are poor.”
 of 5 bubbles 474DavidE474, 13 Oct 2016 | Read review
“The rooms with a view of the woods are exceedingly pleasant and no more expensive than others.”
 of 5 bubbles 925barryc, 10 Feb 2016 | Read review
“Ask for the furthest room away from their conference rooms”
 of 5 bubbles Dennis1000, 14 Oct 2015 | Read review
“During hot summer do not take last floor rooms. Summer was bad this year in Germany but unfortunately I visited hotel ones when was hot.”
 of 5 bubbles WarsawExplorer, 29 Aug 2012 | Read review
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