We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews the main railway station smack bang dortmund city good size hotel entrance big advantage would stay here again long weekend recommend this hotel breakfast room great breakfast buffet restaurants and bars wi fi excellent location on foot minute walk clean rooms
The hotel is very convenient to the main railway station and when the renovations to the building in which the hotel is located, will be very pleasant. The room was OK and the INternet connection fine. Staff very helpful.
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The bathroom is well equipt with accessories. The hot shower is very comforting. The cleaning staff is very courtious. The view from our breakfast room was picturesque. The room temperature with the air conditionair being used at bed time feels just right.More
Date of stay: July 2018
Response from MercureDortmundCity, Leiter Gästebetreuung at Mercure Hotel Dortmund CityResponded August 3, 2018
thank you for the 5/5 rating!
It is excellent that you enjoyed your time at the Mercure Hotel Dortmund City and that we could exceed your expectations.
That’s what we like to see and what the team is aiming for. We hope to...More
Having read several reviews we didn't have high expectations but we were happily surprised. Car parking is simple and a short walk to the hotel. Check in was very quick even though we were early and the rooms were much nocer than we were expecting....More
Date of stay: July 2018
Response from MercureDortmundCity, General Manager at Mercure Hotel Dortmund CityResponded July 16, 2018
Thank you for the 5/5 rating David W.
It is excellent you enyojed your time with us and that we could exceed your expectations. That´s what we like to see.
Great that you could make use of the car parking lot "Am Freistuhl" and of...More
The room is nice and they offer bathtubs. The parking and entrance are terrible. The staff not helpful. Checked in this evening and truly unhappy. Asked for extra pillows at 8 pm and they said they could bring them to us after 10:30 pm. Not...More
Date of stay: June 2018
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded June 21, 2018
thank you for staying at our hotel and for giving your feedback to us and the tripadvisor community.
Unfortunately their are plenty of things to improve for us and we did not offer the service that you expected.
Fortunately we really care for...More
I could spend only one night at this hotel but if I travel to Dortmund again I will choose it.
The bed was first class comfortable. There is enought place in the room, big TV, free internet connection with normal speed.
There is air condition...More
Date of stay: June 2018
1 Thank szelkakas1979
Response from MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund CityResponded June 12, 2018
thank you very much for staying at our hotel during your travel to Dortmund.
We appreciate that you are sharing your experience with the tripadvisor community.
It is great to receive such positive feedback and I will be happy to share it with...More
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train …Morestation, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from MercureDortmundCity | Property representative |
Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car... More
Hello David, I just called the taxi company here in Dortmund, their system did not work but they told me: a taxi should be around € 20,00 per car, for eight people you will have to take two cars or order an large cabin car, but that will take some time. Cabs are available at the airport, please talk to the driver about the price as I said their system was down € 20,00 a information given. If their is in any given case no cab available, you can call one via +49 231 14 44 44 for Dortmund.
If you need any further assistance please contact our front office directly via email or phone. All you guys have a nice and save travel.
Mercure Dortmund City Team