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Mercure Hotel Dortmund City

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355 Reviews from our TripAdvisor Community

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Showing 139: English reviews
The Netherlands
Reviewed 11 April 2016

A very good hotel in center of Dortmund. shopping Center, Restaurants and other facilities are in walk distance.Hotel is best accessible by public transportation but you can also park your car in one of the nearest parking garages. Konzerthuas theater is in a walk distance.

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Helpful?
Thank Al-Sahraei
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Al-Sahraei, thank you very much for being our guest and sharing your opinion about the stay with the tripadvisor community here. It is nice that the location fitted your needs in every way. Information for all guests: we can open the garage "Am Freistuhl" 24/7, please just ring the bell and identify as hotel guest, our team will open...

Berlin, Germany
Reviewed 18 March 2016 via mobile

A good bed a quiet and clean room are the most important thing for me and this hotel offers them all. It is very well located, just 5 minutes on foot from the cenral station, so good for business travellers. The rooms don't have mini-bars but there is a machine in the corridor and drinks are at very reasonable prices....

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Helpful?
Thank Ares65
MercureDortmundCity, Public Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Ares65, thank you very much for staying with us during your travel to Dortmund. Our team thanks you for your positive feedback. We would appreciate to have you as our guest again in the near future. Best regards and a good travel. Mercure Dortmund City & Team

Cumberland, Maryland
Reviewed 5 March 2016

We were looking for a hotel close to children's hospital in DC without staying in DC. This hotel was close without being there. The location is nice, the motel is clean. We will definitely stay here again.

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Helpful?
Thank jwoolard14
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear jwoolard14, thank you very much for your response and for sharing your travel with the tripadvisor community. We would like your review to stand for itself. All the best wishes to your child and we hope to have you as our guest again, but not because your child is ill. Thank you and all the best for your future...

Reviewed 3 March 2016

ideallly located in the city center, this 3 floors hotel is offering very clean and spacious rooms. However soundproofing towards adjoining rooms could be better. Beds and bedlinen are of high quality. Breakfast offer is just great and view from breakfast room quite nice.

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Helpful?
Thank Jean Luc M
MercureDortmundCity, Public Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Jean Luc M, thank you very much for sharing your stay here with the tripadvisor members. Our team is happy and motivated by your feedback. We are glad that you liked the beds, for we just renewed the mattresses this week. We hope all guests will have a good sleep in there, just like you had. We are looking...

Dundee, United Kingdom
Reviewed 16 February 2016

Was here for a two night stay with friends and family to attend a Borussia Dortmund game in February 2016. Disappointingly, my Ray-Bans were stolen from my room on the second day of our stay. The only people with access to the room were the cleaning staff. The hotel manager emailed me upon my return, informing me they'd questioned employees...

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Helpful?
Thank Jamie C
MercureDortmundCity, General Manager at Mercure Hotel Dortmund City, responded to this review

Dear Mr. Jamie C. thank you very much for your stay at Mercure Hotel Dortmund City and sharing your experience. We are very sorry for the loss of your sunglasses. We can assure that our security concept is reliable and failure safe. As you determined yourself, our elevators are secured against unauthorized access to guests floors. The responsible house keeper...

Kuwait City, Kuwait
Reviewed 14 February 2016

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Thank ali6622
MercureDortmundCity, Public Relations Manager at Mercure Hotel Dortmund City, responded to this review

Reviewed 31 January 2016

I stayed here for a weekend because I was going to watch the football in Dortmund. The staff were very pleasant when checking in and out, and also when we wanted drinks later at night. The rooms were clean, a good size and everything was in good working order. Exactly what you would expect from a 3* hotel. The best...

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Helpful?
Thank Nicholas W
MercureDortmundCity, Leiter Gästebetreuung at Mercure Hotel Dortmund City, responded to this review

Dear Nicholas W., thank you very much for your stay at our hotel and for sharing your experience with all tripadvisor community members. We really appreciate that you had a good stay and you found everything fine and working. We saw that you had a good experience at our bar, at the stadium and with the restaurants around our hotel...

London, United Kingdom
Reviewed 16 January 2016

Stayed here for 2 days when going to see Borussia Dortmund play. Hotel is in an excellent location, 5mins from the main rail station and the bus stop for the airport direct bus (takes 20mins to get to Dortmund airport for around 8euros). Its also just 2mins from the main shopping high-street and local restaurants. The old market square is...

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Helpful?
Thank Andy K
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Dear Andy K thank you very much for your detailed review on our hotel and thanks for sharing it with the tripadvisor community. We really appreciate that you had a great stay in our hotel. Due to the subway and a train the way to the stadium or the fair and back are very short and fast from our hotel....

Frankfurt, Germany
Reviewed 20 December 2015

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Thank User-aaa
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

Haltwhistle, United Kingdom
Reviewed 18 December 2015

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Thank alan1973_12
MercureDortmundCity, Guest Relations Manager at Mercure Hotel Dortmund City, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund. ... more   less 

Additional Information about Mercure Hotel Dortmund City

Address: Kampstr. 35-37, 44137 Dortmund, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $102 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Dortmund City 3*
Number of rooms: 82
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Also Known As:
Accor Hotel Dortmund City
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dortmund City staff and other travellers.
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Questions? Get answers from Mercure Hotel Dortmund City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all comfortable and big for a business hotel. Try to get a street view if possible but otherwise all are good.”
 of 5 bubbles JaideepB268, 23 Jun 2016 | Read review
“The rooms on the left side have a better view”
 of 5 bubbles Al-Sahraei, 11 Apr 2016 | Read review
“Away from the street”
 of 5 bubbles Kazar37, 11 Nov 2015 | Read review
“525 is good choice for view and space.”
 of 5 bubbles Ham67, 28 Apr 2015 | Read review
“All rooms were on the 4th floor or higher so no noise at all”
 of 5 bubbles carole07810, 19 Dec 2014 | Read review
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