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Hotel Nikko Dusseldorf

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Hotel Nikko Dusseldorf
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1,202 Reviews from our TripAdvisor Community

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Showing 469: English reviews
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Ankara, Turkey
Reviewed 2 days ago NEW

This is a big hotel belonging to a japanese company I believe. Although it seems a small building outside it has a huge building at the back. Staff is friendly. Hotel is clean. New concept hotel with an emergency shopping boot at the reception. Breakfast buffet is not too rich but it is more than necessary. And there is a...

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Helpful?
Thank mkemalunsal
Reviewed 4 days ago NEWvia mobile

برغم من ان الفندق ليس بعيدا عن السوق لكن, الاستقبال ضعيف ومعلوماتهم قليله عن الفندق وعن المدينه، الفندق جدا قديم لايوجد خدمات بالغرفه مثل كل الفنادق الفوط قديمه ولا تتجدد كل يوم لايوجد منشر في الحمام للغسيل لا يوجد غلايا للماء الحار الخدمه ضعيفه جدا جدا، مطعم الفندق للافطار ضعيف واخدم نفسك بنفسك ومكان الطعام صغير جدا هذا الفندق اعطيه...

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Helpful?
Thank Shaikha M
Reviewed 4 days ago NEWvia mobile

I just sign up to tripadvisor just to make a review about this hotel. I stayed for 2 nights at Nikko with my family from 26-28 February.. I stayed with my sister, while my parents use another room which means we used 2 rooms for 2 nights. I checked in about 9 pm, no one escort our luggage to the...

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Helpful?
Thank Verena C
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Verena, thank you for leaving such a detailed reply after staying with us in February. We are sorry to hear you experienced an unsatisfying stay and met so many different issues. We apologize you found your room dirty when checking in. If only we had known about this earlier, we could have reacted accordingly and give you another room...

Reviewed 6 days ago NEWvia mobile

It was a comfortable and pleasant stay, nothing spectacular. The breakfast was overpriced for €28. I had booked a business room and the bed was comfortable, room was clean and the place was ok. Not much character though, it felt like an airport hotel.

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Helpful?
Thank MissNoddy
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear MissNobody, thank your for sharing your thoughts on your stay at Hotel Nikko Düsseldorf which we appreciate and will put into consideration in our meetings to ensure further imprivements. Kind regards from Düsseldorf, Maurice Waszkiewicz

Durban, KwaZulu-Natal, South Africa
Reviewed 1 week ago NEWvia mobile

This a lovely Japanese hotel within walking distance from the railway station. Checking in was easy and efficient. Great coffee shop for meetings. The rooms was clean and comfortable. No bottle water in the room. Secure lift access by room card to hotel rooms. Breakfast was adequate. Enough varieties for different tastes. Good breakfast area. Easy accessible taxi service next...

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Helpful?
Thank fbtowa
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear guest, thank you for sharing such a nice feedback on your stay at Hotel Nikko Düsseldorf. We are happy to hear you enjoyed your stay and can not wait to welcome you again. We hope to see you soon and send kind regards, Maurice Waszkiewicz Executive Assistant Manager

Sydney, Australia
Reviewed 1 week ago

We spent 5 days at the Nikko Hotel. our room was definitely spacious and comfy, however the space provided for clothes was not sufficient to accommodate 2 people winter gear. service (house keeping) can be slow at times. definitely the equipment for the bathroom (towels and robes) must improve: we have been provided only with a limited amount of it...

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Helpful?
Thank ROBERTO t
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Roberto, thank you for sharing your thoughts on your stay at Hotel Nikko Düsseldorf. We are sorry to hear you were not completely satisfied but appreciate your feedback which we will put into consideration and find improvements which you may already feel and see during your next stay with us. Kind regards and hopefully see you soon, Maurice Waszkiewicz...

Bruges, Belgium
Reviewed 1 week ago

close to the city center, like koningsallee and old town , this hotel is situated extremely well for shopping trip, in Dusseldorf; It is a busy hotel and you have taxi s at the entrance wich is quiet good.

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Helpful?
Thank Tony G
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Tony, thanks a lot for leaving such a kind review on your stay at Hotel Nikko Düsseldorf! We hope to see you soon again and send kind regards, Maurice Waszkiewicz Executive Assistant Manager

Reviewed 1 week ago via mobile

Clean, friendly staff, good location, but very expensive. Also, breakfast for €28...!? Parking is also quite expensive but we found another garage around the corner. Sky spa sounded great, but entrance was another additional fee.

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Helpful?
Thank Sissy C
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Sissy, thank you for sharing your thoughts on your stay at Hotel Nikko Düsseldorf. We thank you for your compliments regarding the location and staff but also appreciate your feedback on our prices. As we do not own nor operate the parking space, we do not have any influence on the prices there but always offer alternatives at the...

Gothenburg, Sweden
Reviewed 1 week ago via mobile

Arrived to Nikko hotel and was given room 415 which was supposed to be a non smoking room. Entering the room the smell of smoke was overpowering. I went straight down to reception hoping to change room but was told there were no other room available. I asked if they could send the cleaner to the room and spray the...

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2Thank Roberto/Alison P
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear guests, thank you for sharing your feedback after your stay at Hotel Nikko Düsseldorf. We appreciate your feedback and are sorry to hear about a case like this that should not have happened. We can guarantee that our standards ask otherwise from our employees. We would like you to kindly get in touch with us via guestrelations@nikko-hotel.de to provide...

Reviewed 1 week ago

the room is ok. the thermostat doesn't really work. but that's ok. ish. the wifi is just ridiculous. such a joke, and the staff are really not equipped to help you. they are blatantly trying to rip you off. i've stayed in tiny hotels in provincial scandinavia that have better service and business amenities than this place. it's just a...

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Helpful?
Thank Richard D
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Richard, thank you for leaving a reply after staying at Hotel Nikko Düsseldorf. We are sorry to hear you did not leave the hotel completely satisfied and apologize for any inconveniences caused. Sometimes, due to high guest demand, it is possible that our guests may have trouble connecting to our wifi service. We are currently working on a solution...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The hotel nikko dusseldorf is located within easy reach of the city center, the main train station and within a 15 minutes drive from Duesseldorf airport. The parking garage adjacent to the hotel consists of 550 spaces. The hotel has a capacity of 386 guest rooms and suites furnished in comfortable and modern style. Non smoking rooms are available and also specially equipped rooms for disabled guests. In 2008 and 2009 the hotel nikko was expanded by a new hotel wing with 85 elegant designed executive rooms and suites. Guests, who book this category, will enjoy special service benefits as well: The SKY SPA is included in the hotel price and modern coffee machines will guarantee a perfect start of the day. The fully equipped SKY SPA on the 11th floor of the first class hotel nikko dusseldorf helps you to recover while you enjoy the view over Dusseldorf from our penthouse pool on the 11th floor. With products of SOTHYS Paris, the SKY SPA team provide a huge choice of body massages, therapies and facials. SOTHYS - Symbolic for a cherish, radiant goodliness. The culinary offer is as multicultural as the guests. Japanese cuisine with a fish corner, sushi bar and unique teppanyaki grills in the Benkay restaurant. International and Japanese breakfasts in Traveller's restaurant. Cakes, light snacks and salads or a diverse gourmet cuisine in the Torii Bar & Bistro. Enjoy first-class cocktails and more than 60 wines from around the world. Furthermore the hotel offers 2.000 Square meters of convention space with the most modern technical equipment, an experienced conference team and various room options. 12 Conference rooms provide everything you need for a successful event. ... more   less 

Additional Information about Hotel Nikko Dusseldorf

Address: Immermannstrasse 41, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $103 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Dusseldorf 5*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orange Marketing Services, Japan Co., Ltd. and TravelClick so you can book your Hotel Nikko Dusseldorf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nikko Hotel düsseldorf
Dusseldorf Nikko Hotel
Nikko Dusseldorf
Hotel Style:
#14 Spa Hotel in Dusseldorf
#37 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Dusseldorf staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“have a room in the new section (the one on the left when exiting the lifts)”
 of 5 bubbles ROBERTOt620, 21 Mar 2017 | Read review
“Do not take any room!”
 of 5 bubbles vincentj663, 13 Jan 2017 | Read review
“not too far away from the elevators, there are rather long corridors”
 of 5 bubbles Thomistani, 23 Dec 2016 | Read review
“8th floor rooms away from traffic.”
 of 5 bubbles CAB449, 19 Dec 2016 | Read review
“Try an upgrade,and from the upper floors.”
 of 5 bubbles Trade72, 6 Dec 2016 | Read review
5 of 5