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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Located in Duesseldorf,NRW, the Sure Hotel By Best Western Ambassador Duesseldorf is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
The only advantage of this hotel is its proximity to the railway station. Everything else is relatively good. I don't complain about small things. But the Hotel needs a good renovation, in order to have such prices. Even today it is difficult to find a good hotel with a good price.
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Date of stay: January 2024
Value
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Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We came for 5 days myself and my brother and the hotel was in a superb place for us to explore and we had tickets for dortmund vs Newcastle, we didn't have any breakfast at this hotel, but other places to try, we used the train at dusseldorf Station a 5 min walk from the hotel, myself and my brother used the WiFi for different reasons which was great, dortmund by train is 1 hour and 25 mins, we would walk to the main shopping area which was about a 25 min walk, head to the Riverside of dusseldorf and they have some nice restaurants there, we visited the tower and I am scared of heights and we were high up in our room and had no issues with it and would come back to this hotel and dusseldorf again
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Date of stay: November 2023Trip type: Travelled with family
Room Tip:Ask the hotel about the dusseldorf area and they were friendly to help you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fantastic stay Warm and friendly people everywhere Would love to come back one day Food great Transport easy We came for the football and found a city and people with the same values Can’t wait to come back
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Review collected in partnership with Best Western
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I recently made a reservation through Booking.com at this hotel with the expectation of a seamless and transparent booking process. Firstly, the full amount was held on hold, despite the policy indicating “pay at the hotel” and “free cancellation.” This was in stark contrast to my experiences with other hotels that successfully verified my card without such holds. So I cancelled the booking after two days Furthermore, when I reached out for clarification and resolution, your staff and manager engaged in a disconcerting lack of communication. I was met with vague responses and eventually, a complete cessation of replies to my messages. To make matters worse, it took an excruciating 15 days to have the hold on my funds released, and I was also burdened with an international transfer fee. This experience has left me feeling deeply unsatisfied and frustrated. I believe that clear and consistent policies, along with responsive customer service, are essential for any reputable establishment.…
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the BW Hotel Ambassador because I wanted to be close the the train station. I had read reviews complaining of noise from the trains however my experience was quite the opposite. I did not have my sleep interrupted at all and had two nights of great sleep. The room itself was very roomy and clean. I did not have the breakfast so can't comment on that. I would certainly stay here again if in Dusseldorf.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Even though it is an old hotel, the Best Western Düsseldorf has nice rooms and bathrooms with no videt. The only issue is that there is no air conditioning in the room; to get cold air inside, you must either open the window or ask the front desk for an electric fan. Clean bedsheets and pillows are also a plus. The staff was very accommodating and friendly, and they were able to provide amenities like a shaver, toothpaste, and a toothbrush that were not available in the rooms. The location is ideal because it is only a 5-minute walk from both the bus (Flixbus) station and the main train station, DUSSELDORF HAUPTBAHNHOF. The hotel is on the opposite side from the Hampton by Hilton and Premier Inn hotels. It takes 10 minutes to walk from the hotel to Koningsalle, a popular tourist destination and shopping area.…
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Business trip let 07:30 returned 19:00 Breakfast had shortage, had to ask from kitchen toast bread butter cheese etc Housekeeping terrorist woke the floor up at 07:00 and invaded the room with an agenda of red and green doortag. Location good fro buisness
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel is very old - lift original build 1959. Rooms very small. Parking very tight and very limited available. Before entering you have to ask the front desk to open the gate. Approx. 15 meters away. Ferzeit one blocks the road. The station area does not inspire confidence. During our stay, continuous police and ambulance operations in the area. Breakfast: At first we were forgotten. Then ok on the second day. But too expensive for what was offered. Costs: Parking in the yard = per day EUR 12,--. Breakfast = per day and person EUR 9,90 Try to get renovated room - they are already bad - inside anyway old and repulsed. Shower only suitable for children - so narrow.
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Date of stay: March 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip:try to get renovated room - they are already bad - inside anyway old and repulsed. Shower only...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the worst hotel experiences I’ve ever had.. the guy working the front desk is rude and unhelpful, Choose another hotel, the area is rough and unwelcoming Rooms are noisy We booked 4 nights and it was more than enough.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We decided to use the hotel for a 1 week stay in September using it as a base for travelling around the local area fully appreciating the fact that the hotel was under Covid restrictions such that certain of the usual facilities were not available. The hotel was very handy for Dusseldorf main railway station being 3-4 minutes walk away. Check in was fast and efficient with very friendly staff. Access to the room on the 2nd floor was via a rather old lift suitable for only 2 people and their cases. Other access is available by stairs. Excellent wifi facilities throughout our stay. The room came equipped with tea/coffee making faclities which was much appreciated along with a fridge. There was also a safe available for storing possessions and cash. The bathroom consisted of a combined bath and shower along with hair drier. The main room was tidy and clean though a little dated decor wise. The area surrounding the hotel was ok and felt safe with several restaurants close by paricularly of the Turkish variety. I would rate the hotel average or slightly above and suitable for anyone on a budget looking for a clean and tidy hotel. I would certainly have no hesitation using the hotel again under the same circumstances…
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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