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Novotel Dusseldorf City West

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Traveller (110)
Room & Suite (28)
Dining (6)
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Overview
  • Excellent24%
  • Very good50%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
“business hotel”(22 reviews)
“business trip”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (665)
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Traveller rating
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46
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55
99
46
10
9
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All reviewsbusiness hotelbusiness tripbusiness districtthe hotel's restaurantpublic transportnice hotelstaff at receptionspent two nightstram stoproom servicequick checkexhibition centrerooms are spaciousbreakfast buffetrhine riverhotel is locatedconvenient location
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11 - 15 of 219 reviews
Reviewed November 6, 2017

we stay there for one night and everything was ok. We arrived at midnight. the person i had at the phone at 21.00 was very friendly and tell us everything was ok that we arrive late but as we arrived the person at the reception...More

Thank jose c
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded November 21, 2017

Dear Jose, thank you very much for your review. We are very sorry, that our night auditor was not pleasant to you. Please accept therefor our apologize. Be sure we strive to continuously improve the quality of our services. We hope to see you soon...More

Reviewed October 22, 2017 via mobile

Every year we spend at least 10 — 14 days at this hotel. Due to old habits we feel at home here. The staff is mostly nice and professional, the food is good and the pricng is what you expect of a 4 Star hotel....More

Thank SharkRoland
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded October 23, 2017

Dear Roland, thank you for taking the time to inform us about your experience. I am really sorry that you are disappointed with your last stay in our hotel. We are planing a renovation from the rooms and the floors next year. Thank you for...More

Reviewed October 16, 2017

The hotel is well located and of high standard. Breakfast was also very rich and of great quality. Parking was also quite easy nearby the hotel in most times. Overall a good hotel, would highly recommend.

Review collected in partnership with Accorhotels.com
Thank ioannisk982
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded October 17, 2017

Dear Ionnisk, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West and recommending us to other travelers. Your positive comments are a great motivation for our staff. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

Reviewed October 13, 2017

with pretty high-end prices, but that is only because of a fair. But that is true to any city. It was all in all a mediocre experience. Everything was fine, but for 200 € a night... if there will be a next time, i will...More

Thank Stephan G
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded October 17, 2017

Dear Stephan, many thanks for your stay and for taking the time to review our hotel. We are sorry that you were not satisfied with your stay in our hotel. We would be happy to welcome you again as our guest any time soon. With...More

Reviewed October 2, 2017 via mobile

Nice hotel situated outside the city . We walked in to the centre and it took about 45 minutes although there is a tram outside for €2.70 . The hotel is very clean and quite modern but the bar is a little expensive . This...More

Thank Mark H
Response from h3279-am, Manager at Novotel Dusseldorf City WestResponded October 5, 2017

Dear Mark, thank you very much for your review und your comments concerning your stay. We would be happy to welcome you again as our guest any time soon. With best regards, Annick Richard / Executive Manager

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$63 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Business Hotel in Dusseldorf
#41 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$63 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Business Hotel in Dusseldorf
#41 Luxury Hotel in Dusseldorf
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (110)
Room & Suite (28)
Dining (6)
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Room Tips
"Upper levels are good in terms of view"
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"Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother..."
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"Top floor is best"
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"All rooms i got look similar. 6-7th floor appear to be more fresch."
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