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Staff - All staff helpful and friendly
Food - menu a bit limited but everything was to a good standard
Facilities - gym and Sauna but did not try so cant comment
Location - Very good for the main bar and restaurant area in Kennedyplatz...More
Stayed in this typical holiday inn hotel for business travel. The room is clean, quiet and comfy. Close to a shopping mall, so if bored with food in the hotel, may try different tastes of food in the mall.
Check in & out were really...More
We booked this hotel during the Medica fair at an outrageous price and I was even more disappointed by the quality of what expected me.
The bedroom was sub-standard and offered no comfort whatsoever. The bed was uncomfortable, the heating would not turn off and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Essen City CentreResponded 3 December 2017
Thank you for your recent stay with us and reviewing our property. I am very pleased to know you liked the friendliness and the service you received from our staff. On the other hand, I am sorry for the shortfalls you have noticed...More
Solid Holiday Inn hotel. Not great but not too bad either. I've seen much much better and some worse. Staff is really nice, friendly and helpful, We got an upgrade due to my IHG status as Elite member. Large room however quite dated. Breakfast is...More
Thank Chris G
Response from IHGService, Guest Relations Manager at Holiday Inn Essen City CentreResponded 26 November 2017
Hi Chris G,
Thanks for opting to stay with us and leaving feedback. Although I am glad that you find our level of service and cleanliness satisfactory, I am sorry to hear that you find our rooms needing some update.
Making your experience exemplary while...More
I have spent roughly 70 days at this hotel over the course of 3 months. It really is perfectly located in the stadtkern of Essen, easy to reach the u-bahn, shopping centre across the street etc. Beds quite comfortable, default choice of 2 pillows (hard,...More