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151 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Portsmouth, United Kingdom
Reviewed 16 November 2016

We had a couple of very enjoyable nights here, everything is 1st class from underground car parking to very well appointed rooms and such helpful & friendly staff with magnificent breakfasts to boot. One of the most enjoyable hotel experiences to date, just about faultless. Some say this hotel is too business orientated and lacks charm, who cares I like...

Thank Will B
Reviewed 14 November 2016

Good hotel with multi-lingual staff that were very pleasant and welcoming on arrival. They arranged gluten free food without having to be asked! The room was clean, spacious and in good order. Secure underground parking was available.

Thank Dianne P
Reviewed 7 November 2016

Stayed here for three nights for football trip. Reception staff friendly and helpful. Domestic staff great with new towels when needed. Rooms comfortable. Cooked breakfast mediocre with same thing each day but great selection for continental breakfast. Very good location for town centre ( make sure to ask directions as we went wrong way first night). Thank you.

Thank julmar27
Glasgow, United Kingdom
Reviewed 6 November 2016 via mobile

Stayed here last week and was treated really well by the staff. They looked after us and nothing was a problem. Special mention to Helmut the night porter. We were so drunk on the German beir one night he made sure my mate got to his room. Hotel was clean and minibar well stocked. All in all no complaints.

Thank mitchel s
Reviewed 4 November 2016

We went to watch a Borussia Monchengladbach game so just need accommodation for one night. We arrived early but even so our room was ready and we were able to check in. Our room was a good size, clean and comfortable, good wifi and aircon, a minibar, safe etc. Maybe a bit dated décor wise but perfectly suitable for our...

Thank Tedlooney
Islamabad, Pakistan
Reviewed 25 July 2016

It was a nice small property by my standards but with clean rooms & all basic amenities. The location is pretty good and the staff friendly. Our group had not opted for breakfast but our local group were quite happy with it.

Thank Zubair A
Stone, United Kingdom
Reviewed 6 July 2016

The room is what you would expect for a business-type hotel and breakfast was good, although pricey. It states in the description that there is a restaurant. Well, beware. I arrived early evening to be told that the restaurant was closed "for a summer break" and there was no room service available either. There is a very ordinary Chinese next...

Thank StoneTraveller1955
andreasgrafgbmh, Geschäftsführer at BEST WESTERN PLUS Crown Hotel, responded to this review

Dear Guest, Dear - Comment Card #D208948, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a...

Brighton, United Kingdom
Reviewed 19 June 2016

The hotel was in a great location, within walking distance of the Old Town and only a 10 to 15 minute walk to the railway station. It has a clean and tidy exterior. The lobby is clean and welcoming and the reception area was easily seen. Whilst checking in there was a choice of water or Ice Tea on the...

Review collected in partnership with Best Western
Thank Yvonne B
Reviewed 10 May 2016

The Hotel is excellent in every way. The staff are so helpful and friendly. Not too expensive. Rooms very clean. Breakfast excellent with lots of choice. (Thanks again for sending back my iphone charger - very good service and support)

Thank Sigi V
andreasgrafgbmh, Reception at BEST WESTERN PLUS Crown Hotel, responded to this review

Dear Sigi, we appreciate your review regarding your recent stay with us. Thank you very much for your compliments. The most important intention of our employees is, to keep their guests to 100% satisfied. It is very appreciative, that we have met your expectations. All the BEST for you! See you next time, your Team from BEST WESTERN PLUS Crown...

Rhondda Cynon Taff, United Kingdom
Reviewed 16 March 2016

Stayed here recently on a trip to see some Bundesliga football. Clean and comfortable rooms, helpful reception staff and close to bus links for station. Reasonably priced and nice little bar on ground floor for those in need of a nightcap! Ideal for our purpose. There were nine of us and There were no complaints.

1Thank dennisfrommaerdy

44 photos of this hotel

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Hotel & Grounds (6)
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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about BEST WESTERN PLUS Crown Hotel

Address: Aachener Strasse 120, 41061 Monchengladbach, North Rhine-Westphalia, Germany (Formerly BEST WESTERN Crown Hotel)
Region: Germany > North Rhine-Westphalia > Monchengladbach > Gladbach
Price Range: $94 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Crown Hotel 4*
Number of rooms: 96
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Also Known As:
mönchengladbach Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Crown Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Crown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a comfort room”
WillB250, 16 Nov 2016 | Read review
“We were on fourth floor quiet. We played cards and chatted on sofas at lifts. Thank you to night duty staff very friendly.”
julmar27, 7 Nov 2016 | Read review
“Rooms overlooking the park are quieter I believe”
StoneTraveller1955, 6 Jul 2016 | Read review
“Front higher floor best option”
juliah349, 24 Nov 2015 | Read review
“We had a 'comfort' room facing the park, on the top floor. Nice view and quiet.”
ZARDelft_Netherlands, 27 Oct 2015 | Read review
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