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Hilton Mainz City

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#5 of 41 Hotels in Mainz
Certificate of Excellence
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Hilton Mainz City
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454 Reviews from our TripAdvisor Community

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Showing 249: English reviews
small town
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 weeks ago

This was our first time staying in Mainz, and we'll definitely book this hotel again next time - the location is perfect for walks through the Old Town, it's easy to find, and the staff is extremely polite, friendly, and helpful. I really felt welcomed and taken care of. The housekeeping worked so fast, and really did a great job... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank schmusimausi73
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear schmusimausi73 , Thank you very much for your recent stay and for sharing your valuable feedback with the community. We are very delighted to read that you and your family enjoyed your stay and of course about the fact that you want to recommend us. It would be a great pleasure to be able to welcome you back whenever... More 

Chicago
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

My wife and I stayed there for a weekend getaway and were very happy with the Hilton Mainz City. The service was absolutely amazing and the price we paid was very reasonable. The location is excellent, just blocks away from both the main train station and old town. The only minor downside is that the rooms and hallways are slightly... More 

Helpful?
Thank jkowal9
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear jkowal9, First of all I would like to thank you very much for having chosen the Hilton Mainz City as your preferred choice of accommodation during your recent stay with your wife. We are very delighted to read that you and your wife enjoyed your stay and of course about the fact that you want to stay again at... More 

Fond du Lac, WI
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 12 October 2016

This location is within a few minutes walk of the old town city center. It is also right along the river walk. The room was very nice and with the Hilton honors card you received free wifi in your room. If you did not have the card you could still get free wifi in the lobby. We needed a new... More 

Helpful?
Thank WIRelaxed
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 October 2016 via mobile

Stayed at the HMC in September during Automechanika week. Got to the hotel early evening following an afternoon at the trade fair but unfortunately on arriving the rooms were not ready. However the reception staff made sure we had some drinks at the bar while we waited. The hotel is well situated near to restaurants and bars and has an... More 

Helpful?
Thank Chris H
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Chris H, Thank you very much for choosing the Hilton Mainz City as your preferred choice of accommodation and for your detailed feedback via Tripadvisor. It was a great pleasure to read through your kind review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your stunning rating.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

This is a beautiful hotel with a nice open air courtyard for meals. The location is wonderful within 5 minute walk to town square restaurants and shops. But they were having trouble with their automatic room door lock system. The key cards didn't work and multiple guests including myself had to go back down to the front desk for help.... More 

Helpful?
Thank mike y
Newfoundland and Labrador
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 August 2016

We were two families of four that booked four rooms at this hotel for a three night stay. We arrived by train, and the hotel was within walking distance. At first glance, it appeared a bit worn down, but inside was quite lovely. This is an older style hotel, with a lot of wood and chrome, and it was impeccably... More 

Helpful?
1 Thank Feckless
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Feckless, Thank you very much for choosing the Hilton Mainz City as your preferred choice of accommodation and for your detailed feedback via Tripadvisor. It was a great pleasure to read through your kind review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your stunning rating. At... More 

Parker, Colorado
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 August 2016

This is a 5 minute walk from the main train station in Mainz, making it easy access to Frankfurt Airport, and Mainz is a beautiful little town with more character than Frankfurt. The hotel staff is great and speak perfect English. The lobby bar is spacious and central to the hotel. Great breakfast buffet. The rooms were very comfortable and... More 

Helpful?
1 Thank Tom L
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Tom L, Thank you for your recent stay at the Hilton Mainz City and the great review on Tripadvisor. It is always a pleasure for us if our guests feel welcomed and cared for and I am delighted you enjoyed the stay with us. I really appreciate your kind words for our hotel and team member and it’s great... More 

Sydney, Australia
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 August 2016

We stayed at the Hilton Mainz City for 1 night and it was a good stay. The service was great, the WiFi connection was great and we had a very comfortable room. As noted by other reviewers it is getting a bit dated but that didn't prevent it from being pleasant. Overall it was very good, especially for the price.

Helpful?
Thank Joel T
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Joel T, Thank you very much for having selected the Hilton Mainz City as your preferred choice of accommodation during your recent trip to the city. We are delighted, that you enjoyed your stay with us and were satisfied with our services. We are looking forward to welcome you back to our hotel one day. Best Regards Selina Zacharatos... More 

Oberammergau, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 August 2016

Hotel is perfectly located for those that want to walk around Mainz. Parking is located at the hotel and if you ask they will give you a season ticket so you can enter leave and only pay for the day. The hotel is a bit dated and in need a refurbishment but still comfortable and quite. Staff are very friendly... More 

Helpful?
Thank Draftbear
HiltonMainzundCity, General Manager at Hilton Mainz City, responded to this review

Dear Draftbear, Thank you very much for your time to share your experience with us and other travellers through tripadvisor.com. It is great to read that you enjoyed your recent stay at the Hilton Mainz City. I appreciate your kind words about our staff and I am sure they will be very delighted about. We hope you had a good... More 

Luanda, Angola
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2016

The hotel is a bit old yet it is located in the city center, close to many amenities such as shops and restaurants. The area is very quite. I loved the breakfast choice and the entire dining area is just fantastic. We had a room on the first floor and internet was fast (Wi-Fi). The room was clean and we... More 

Helpful?
Thank AlbertTeixeiraNdunda

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Hilton Mainz City

Address: Munsterstrasse 11, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $129 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Travelocity, HotelTravel.com, Odigeo, Priceline and Agoda so you can book your Hilton Mainz City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#4 Luxury Hotel in Mainz
#5 Business Hotel in Mainz
#6 Romantic Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mainz City staff and other travellers.
3 questions
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Questions? Get answers from Hilton Mainz City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 1st floor have faster Wi-Fi connections and are equipped with an expresso machine.”
 of 5 bubbles AlbertTeixeiraNdunda, 12 Aug 2016 | Read review
“Join HHonors for free perks.”
 of 5 bubbles lak123, 1 Jun 2016 | Read review
“The hotel stretches from the predictably preferable main building over a bridge to a building on other side of passing road.”
 of 5 bubbles bedrichn, 29 Apr 2016 | Read review
“We stayed on the first hotel floor with OK free wifi, but anyone in higher up rooms could not say the same”
 of 5 bubbles marjat414, 20 Apr 2016 | Read review
“Try to get a river-view room.”
 of 5 bubbles tdp4, 22 Mar 2016 | Read review
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