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Hyatt Regency Mainz

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#1 of 41 Hotels in Mainz
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Regency Mainz
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969 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Reviewed 6 days ago NEWvia mobile

This is a really nice hotel. Sure, big chain but lots of character. Beds are good. Gym is great and the possibilities to run along Rhein looked very good even though I did not have the time. Breakfast is very good as well.

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Helpful?
Thank Andreas H
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Andreas H, Thank you so much for your recent stay with us. It is a great pleasure to learn that you enjoyed the facilities and services throughout the entire hotel and please rest assured that I will share your kind words with the entire team. With warm regards Frank Heckelmann General Manager

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We stayed here before Christmas to visit Mainz and to enjoy the Christmas market. Hotel service was fantastic, front desk and restaurant. Breakfast buffet was of high standard and delicious. Rooms are clean, modern and nicely designed. We had a corner room with view of the river thanks for an upgrade through Amex. Lobby had beautiful sculpture exhibit. You can't...

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Helpful?
Thank A TripAdvisor Member
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

I sincerely thank you for having chosen to stay with us and for taking the time for this review. I am glad that your room as well as the service and the spa were to your satisfaction and I hope you had a truly memorable time in wintery Mainz. It would be our pleasure to welcome you back soon and...

Eindhoven
Reviewed 4 weeks ago

last weekend we staid in the Hyatt hotel in Mainz. Easy to reach. parking garage under the hotel (surcharge EUR 22 per day) The room with river view was very nice. the hotel is a combination of old and modern. nice Christmas decoration. The breakfast was very busy, guests had to stay in the bar, but the quality and variety...

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Helpful?
Thank Elisa v
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Elisa v, Thank you for having taken the time to write an evaluation about your recent stay at Hyatt Regency Mainz. It was great to hear that you not only enjoyed the hotel’s location -, but also the hotel facilities and the quality of the breakfast. We wish you a Merry Christmas and hope to welcome you again next...

Mapledurwell, United Kingdom
Reviewed 4 weeks ago

Stayed for two nights during a business trip to Mainz, not my normal hotel but we got a decent deal for a double room and it was really worth it. Nice staff, nice receptio, nice bar, comfortable room. Overall a positive experience. Small downside, breakfast was not included and at €30 a head, it was too much, however you could...

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Helpful?
Thank jeffwkirby
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear jeffwkirby, Thank you for your 5-star evaluation on TripAdvisor. I was delighted to learn that we met your experiences during your first stay at Hyatt Regency Mainz. It was good to read that you enjoyed our entire hotel as well as our guest service. We wish you a Merry Christmas and hope to welcome you for a second stay....

New York, United States
Reviewed 4 weeks ago

I have been a guest to this hotel more than 20 times, I would gladly book it if available. They make an extra effort to train their staff so that you can get the real customer friendly experience. This hotel can easily become a destination...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 572kremenas
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear 572kremenas, Thank you for being a loyal guest of Hyatt Regency Mainz. It is great to read that you always have a good time at our hotel and that you always enjoy our guest service. We wish you a Merry Christmas and hope to welcome you again soon. With warm regards, Frank Heckelmann General Manager

London, United Kingdom
Reviewed 4 weeks ago

This hotel is about equal distance from the airport and the airport to downtown Frankfurt. It is however a much more peaceful location with excellent river views, shops and restaurants, particularly suitable for romantic walks and family holidays. The hotel staff were professional, efficient and friendly, making me feel totally welcome and at home. I thoroughly enjoyed my stay and...

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Helpful?
1Thank HBBG6688
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear HBBG6688, Thank you for your warm words on TripAdvsior. I was delighted to learn that you had a good time during your recent stay at Hyatt Regency Mainz. I was pleased to read that you enjoyed the location of the hotel as well as our guest service. We wish you a Merry Christmas and hope to welcome you again...

Hong Kong, China
Reviewed 5 weeks ago

Hyatt Regency Mainz is a beautiful hotel. Service was excellent and room presentation fantastic. Watch out for overnight parking (€22) and cost of water from the lounge bar (€10). Overall a great stay. For dinner in the hotel, try the lounge bar. Good selection at reasonable prices.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Kenezevic
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Kenezevic, First of all, let me thank you for your recent visit and the positive evaluation. I was delighted to read that we could impress you with our rooms and the service and friendliness of our team. I hope you had a memorable time with us and we would be happy to welcome you back soon. Kind regards Frank...

Edinburgh, United Kingdom
Reviewed 3 December 2016 via mobile

Staff are friendly, hotel is spotless, rooms comfy and immaculate. Hotel is partially an old fort so it has some character. 10/15 min walk to the main Christmas market in Mainz. Would definitely stay here again. We got upgraded to a room with a view of the river Rhine which was lovely.

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Helpful?
Thank WendyMuir
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear WendyMuir, Thank you for your warm words on TripAdvisor. I was delighted to learn that you had a great time during your stay at Hyatt Regency Mainz. It was wonderful to hear that you enjoyed the design and the location of the hotel, as well as our guest service. I hope to welcome you again soon. With kind regards,...

Reviewed 28 November 2016 via mobile

This is an elegant hotel built partly into an old fort overlooking the Rhine. Rooms are well appointed and comfortable. The location is quite good: it is a 2 minute walk to a lovely pedestrian area and a supermarket.

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Helpful?
Thank Brian L
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Brian L, Thank you for your warm words about your recent stay at Hyatt Regency Mainz. It was great to read that you enjoyed the location of the hotel as well as the design and the rooms. I hope to welcome you back soon. With kind regards, Frank Heckelmann General Manager

Makakilo
Reviewed 23 November 2016

We loved the fact that such a nice hotel allowed us to bring our two dogs. A dog bowl and treat awaited our pups and they loved the room. We will surley visit again. The restaurant and bar area was also wonderful.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Russ S
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Russ S, Thank you for your warm words about your recent stay at our hotel. I was delighted to learn that you and your dogs had a wonderful stay with us. I hope to welcome all of you again. With warm regards, Frank Heckelmann General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz is only 500 m from the Rheingoldhalle Congress Centre and has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Club Olympus Spa & Fitness is a Mainz wellness and fitness club catering to both body and mind, featuring the latest in fitness and training equipment. Recreation facilities include an indoor swimming pool, whirlpool, sauna and steam bath. A variety of exclusive massage and cosmetic treatments are available, providing our Mainz hotel guests with the ultimate in relaxation. Sample delicious cuisine at one of our several renowned Mainz restaurants, including Bellpepper Restaurant with international delicacies and M-Lounge, which specialises in sandwiches, burgers, light snacks and homemade cakes. Enjoy barbecued delicacies and a stunning view of the Rhine River on the lovely Rheintochter Terrasse. Our Kanzel beer garden, offering grilled snacks and refreshing beverages, invites you to delight in the summer months under shady trees on the banks of the river Rhine. The Malakoff Bar, with its Hofgarten courtyard, provides the perfect Mainz bar setting in which to spend the evening. Enjoy a stylish yet elegant atmosphere with an abundance of cocktail specialties. ... more   less 

Additional Information about Hyatt Regency Mainz

Address: Templerstrasse 6, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $169 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mainz 5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Mainz
Mainz Hyatt Regency
Hotel Style:
#1 Business Hotel in Mainz
#1 Luxury Hotel in Mainz
#1 Romantic Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mainz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“river view rooms have nice views and have a lot of day light in the room”
 of 5 bubbles Elisav942, 18 Dec 2016 | Read review
“Book a room or suite with the river view.”
 of 5 bubbles HBBG6688, 16 Dec 2016 | Read review
“Take a room with river views.”
  • Room 607.
  • Room 607.
  • Room 607.
  • Room 607.
  • Room 607.
  • Room 607.
  • Room 607.
  • Room 607.
 of 5 bubbles TheShis, 4 Nov 2016 | Read review
“River view is best”
 of 5 bubbles Gastronaut77_Lon, 28 Oct 2016 | Read review
“We enjoyed the lovely view over the Rhine”
 of 5 bubbles Epices6, 27 Oct 2016 | Read review
5 of 5
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