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Hyatt Regency Mainz

#1 of 41 Hotels in Mainz
Certificate of Excellence
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hyatt Regency Mainz
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1,006 Reviews from our TripAdvisor Community

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Showing 476: English reviews
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austin, tx
Reviewed yesterday NEW

Stayed here for business. Even though we had long work days, this location is walkable to restaurants and good dining within hotel as well. Rooms were great - bed very comfy and room was very quiet. Great views of the river from the front of the hotel. Staff very friendly and accommodating.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank melissa r
Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017 via mobile

We booked Hyatt from the official website, it was a weekend trip and a prepaid rate As a start it's stated on the hotel's website that it's 3 mins walking from the S8 station of Mainz Roman theatre, that's not true we arrived the station asked few people no body knows about the Hyatt, finally I asked in the pharmacy...

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Helpful?
Thank asialoverR
About Hotel's Favourite Review
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear asialoverR, Thank you for having taken the time to write an evaluation on TripAdvisor. It was good to hear that all in all, you enjoyed staying with us. At the same time I have taken note of your criticism and I am very sorry about the inconveniences you experienced. Please rest assured that we have already discussed your feedback...

Horley, United Kingdom
Reviewed 5 days ago NEW

First of all, the hotel is beautiful, I can't deny that. And the location on the river is lovely - just a short 10 minute walk from the old town in a quiet residential street. The rooms are very neutral with lovely linen and the bathroom was huge! Definitely a bonus for me. What let the experience down for me...

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Helpful?
Thank Chembob
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Chembob, First of all, I would like to thank you for your recent stay with us and for having taken the time to share this detailed review. Your feedback is very important for us as it gives us the chance to continually monitor and improve our overall performance. It is great to learn that you enjoyed the hotel’s location....

Newport, South Wales
Reviewed 1 week ago

Stayed for 5 nights in March 2017. Overall a nice hotel for seeing Mainz and Frankfurt, although Frankfurt is a good 30 minutes away. Rooms were of a good standard and comfortable. I was attending a conference in the Hotel all week so the catering became a bit boring after a couple of days, with the same kind of stuff...

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Helpful?
Thank nickb2611
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear nickb2611, Thank you for having taken the time to write a comment about your recent stay at Hyatt Regency Mainz. It is great to hear that you enjoyed the location of the hotel as well as our guest rooms. At the same time, I have taken note of your critical point with regard to the food variation. Please rest...

Reviewed 5 weeks ago via mobile

Nice hotel with good beds, only too warm at the room. Besides that, good breakfast, friendly service at the bar and restaurant, silent sauna and correct staff. We will come back again in June when the fair is in Frankfurt.

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Helpful?
Thank Sjoerd K
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Sjoerd K, Thank you for having taken the time to write an evaluation on TripAdvisor. It is always a big motivation for the entire team to read comments like yours. I was delighted to learn that you enjoyed our hotel facilities as well as our guest service. We are looking forward to welcoming you again in June at Hyatt...

New York, NY
Reviewed 5 weeks ago

We were upgraded to a Rhine view room which l highly recommend. Seeing the sunrise over the freezing river was beautiful. We arrived by train to the Roman Theater station rather than the main Mainz station which made getting here easier. The hotel is a fair distance from the old town center but a brisk walk along the river was...

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Helpful?
Thank rickydee19
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear rickydee19, Thank you for your five-star evaluation on TripAdvisor and your detailed description. I was pleased to learn that you enjoyed the location and that you spent a good time at Malakoff Bar and Bellpepper restaurant. We hope to welcome you again for your next stay. With kind regards, Frank Heckelmann General Manager

Frankfurt, Germany
Reviewed 5 weeks ago via mobile

Have stayed almost in all places in Mainz and find Hyatt the best place. Great rooms, comfortable and quite, nice location right in front the river Rhein. Restaurant is also very good and wine selection is great. Hyatt is also a great location for business conferences as their facilities are best in town

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Helpful?
Thank josemarticos
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear josemarticos, Thank you for your kind words on TripAdvisor. I was delighted to learn that you had a very good time at Hyatt Regency Mainz. It was great to read that we fully met your expectations during your stay and that you especially enjoyed our restaurant Bellpepper. We hope to welcome you again for your next stay in Mainz....

Reviewed 11 February 2017 via mobile

We stayed here in January for one weekend. As a Hyatt hotel I was expecting big things. I was really disappointed with this hotel as the rooms seemed to have a severe lack of privacy. Maybe if you have really shelled out and you are staying on the top floor overlooking the river.. in that case I'm sure you'll be...

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Thank Helen W
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Helen W, Thank you for your review on TripAdvisor. We are very sorry to discover that your stay with us did not meet your expectations and that you had issues with privacy in your room. Please rest assured that we will have a follow-up meeting with our teams to address the points you raised. At the same time, I...

Chester, United Kingdom
Reviewed 11 February 2017

What a delight to stay at this hotel. We had a delicious "surprise menu" in the restaurant during the evening, a wonderful selection at breakfast and a delicious lunch too. Quality of food just superb. Excellent service. Fabulous accessible bedroom, gorgeous bed linen and really comfortable bed with wonderful views of the Rhine. Just one suggestion which would help disabled...

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Helpful?
Thank Andrea D
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Andrea D, Thank you so much for your kind feedback. It was a great pleasure to read that we could fully fulfill your expectations during your recent stay at Hyatt Regency Mainz. Your warm words about your guest room, the restaurant and especially our guest service are a big motivation for the entire team. I hope to welcome you...

Muscat, Oman
Reviewed 7 February 2017 via mobile

The hotel is in a nice small town on the Rhine river. Our room was facing the river which I would highly recommend to take and on the top floor. The room well laid out and but the cupboard is a bit small to be shared by two people. We had dinner at the Bellpepper restaurant and the stack is...

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Helpful?
Thank Ammar A
Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency Mainz, responded to this review

Dear Ammar A, Thank you for having taken the time to write an evaluation on TripAdvisor. I was pleased to read that you enjoyed your stay with us, and especially liked the location of the hotel as well as your room with a view of the Rhine River. It was also great to hear that we fully met your expectations...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the banks of the River Rhine, our Mainz hotel is close to the Old Town (Altstadt) and Mainz city centre, with most iconic attractions within walking distance. Hyatt Regency Mainz is only 500 m from the Rheingoldhalle Congress Centre and has excellent connections to Frankfurt International Airport (25 minutes), to Mainz railway station and nearby motorways. The location in the central Rhein-Main region of Germany makes Hyatt Regency Mainz one of the preferred city hotels and destination for vineyard tours around Rheingau and Rheinhessen areas. Club Olympus Spa & Fitness is a Mainz wellness and fitness club catering to both body and mind, featuring the latest in fitness and training equipment. Recreation facilities include an indoor swimming pool, whirlpool, sauna and steam bath. A variety of exclusive massage and cosmetic treatments are available, providing our Mainz hotel guests with the ultimate in relaxation. Sample delicious cuisine at one of our several renowned Mainz restaurants, including Bellpepper Restaurant with international delicacies and M-Lounge, which specialises in sandwiches, burgers, light snacks and homemade cakes. Enjoy barbecued delicacies and a stunning view of the Rhine River on the lovely Rheintochter Terrasse. Our Kanzel beer garden, offering grilled snacks and refreshing beverages, invites you to delight in the summer months under shady trees on the banks of the river Rhine. The Malakoff Bar, with its Hofgarten courtyard, provides the perfect Mainz bar setting in which to spend the evening. Enjoy a stylish yet elegant atmosphere with an abundance of cocktail specialties. ... more   less 

Additional Information about Hyatt Regency Mainz

Address: Templerstrasse 6, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $169 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Mainz 5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotel.de, Travelocity, Agoda, Hotels.com, Hyatt Hotels Corporation and Priceline so you can book your Hyatt Regency Mainz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Mainz Hotel Mainz
Hyatt Mainz
Mainz Hyatt Regency
Hotel Style:
#1 Business Hotel in Mainz
#1 Romantic Hotel in Mainz
#1 Luxury Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Mainz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor with views of the Rhine river....”
 of 5 bubbles nickb2611, 13 Mar 2017 | Read review
“Rhine view is wonderful”
 of 5 bubbles rickydee19, 19 Feb 2017 | Read review
“The accessible bedroom has an adjoining carers room. Both rooms great views of the Rhine.”
 of 5 bubbles andreadR6951QN, 11 Feb 2017 | Read review
“From the river view rooms you enjoy all the ships pass by”
 of 5 bubbles , 18 Jan 2017 | Read review
“river view rooms have nice views and have a lot of day light in the room”
 of 5 bubbles Elisav942, 18 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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