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Hyatt Regency Mainz

1,200 reviews
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Traveller (481)
Room & Suite (154)
Dining (22)
Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the club lounge”(18 reviews)
“rhine river”(73 reviews)
“old town”(52 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,200)Write a Review
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Show reviews that mention
All reviewsthe club loungerhine riverold townfort malakoffbeautiful hotelrain showerfrankfurt airportrhine view roomlarge bathroomgreat cityshort walknice locationtrain stationchristmas marketbreakfast buffetnice roomsbusiness trip
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1 - 5 of 548 reviews
Reviewed 1 week ago

I took a group of 30 Doctors and stayed in December 2017 from 13 to 17 for 4 days. Hotel is very well located. Excellent breakfast, rooms were clean. I want to thank to staff. They were very helpfull, everyting went perfect. Specially meeting room...More

Thank simkaAnkara
Response from Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency MainzResponded 1 week ago

Dear simkaAnkara, Thank you for your great comment and for having taken the time to rate your recent stay at Hyatt Regency Mainz. I am pleased to learn that you enjoyed staying with us and your very kind words especially concerning our team and the...More

Reviewed 2 weeks ago

This hotel is a perfect choice for both, business or leisure. Very good location, quite and nice area just in front of the river. The building is well manteined and offer all the services you need. Rooms are huge and comfortable respecting the Hyatt standard....More

Review collected in partnership with Hyatt Hotels
Thank Gin74italy
Response from Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency MainzResponded 2 weeks ago

Dear Gin74italy, I want to thank you for taking the time to give feedback about your recent stay at Hyatt Regency Mainz. We really appreciate your very kind words about our location and our rooms and we hope to welcome you as our guest again...More

Reviewed 1 January 2018 via mobile

“Low quality service and rude staff members “ , especially that worker names "Gob" , who has showed less hospitality and less willingness to help out . the atmosphere is very unpleasant and very awkward , you order something and it takes forever , till...More

Thank Brielle M
Response from Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency MainzResponded 9 January 2018

Dear Brielle M, Thank you very much for getting back to us on TripAdvisor. I have taken note of your critical points. I was extremely sorry to read that your stay with us did not meet your expectations and that our staff did not make...More

Reviewed 31 December 2017

Top quality hotel, excellent location.. The Hyatt is situated some 50 meters from The Rhine. Mainz has many interesting buildings, churches, restaurants and bars.All a short walk from the hotel. Mainz is only about 25 minutes from Frankfurt Airport.More

Review collected in partnership with Hyatt Hotels
Thank john w
Response from Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency MainzResponded 2 January 2018

Dear john w, Thank you very much for your recent stay at Hyatt Regency Mainz and for having taken the time to evaluate our hotel on TripAdvisor. We were glad to read that you enjoyed our beautiful location and could explore the city of Mainz....More

Reviewed 16 December 2017

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Review collected in partnership with Hyatt Hotels
Thank k m
Response from Frank_Heckelmann_HRM, Geschäftsführer at Hyatt Regency MainzResponded 20 December 2017

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$142 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mainz
#1 Business Hotel in Mainz
#1 Romantic Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$142 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mainz
#1 Business Hotel in Mainz
#1 Romantic Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (481)
Room & Suite (154)
Dining (22)
Pool & Beach (8)
Business Centre & Event Rooms (15)
Family and Play Areas (2)
Questions & Answers
Ask a question
Lisastones75
11 February 2018|
Answer
Response from Garth C |
At Hyatt Regency Mainz, your pet is more than welcome. The VID "Very Important Dog" service costs €35 per night and contains: Dog biscuit in the room to welcome your companion, cozy dog blanket for the night, dog bowl for an... More
1
Vote
RJ M
22 October 2017|
AnswerShow all 5 answers
Response from E_Volkova | Reviewed this property |
hi taxis are expensive in this area, from FRA airport to the hotel, which is in the heart of Mainz, depending on the traffic, can be up to 60 Euro. but if you go down to regionalbahnhof and take RB or RE train from... More
0
Votes
Google Translation
Karol_Paris
19 March 2017|
AnswerShow all 4 answers
Response from Frank_Heckelmann_HRM | Property representative |
Dear Karol_Paris, Thank you for your message. The price of the breakfast buffet is €30 per person, parking is €2 per hour / €22 per day. Warm regards, Antje Lukas Guest Relations Hyatt Regency Mainz
1
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Google Translation
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123
Room Tips
"River view from higher floors is very nice."
Read review
"ask for the room with Rhein view.."
Read review
"Great location, very nice Hyatt. But --- hopefully they fix their WiFi system(!)."
Read review
"Rhine view rooms are worthwhile the extra cost"
Read review
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