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Holiday Inn Dresden - Am Zwinger

Traveller (108)
Room & Suite (73)
Dining (27)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
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HOTEL STYLE
Mid-range
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253Reviews
216Photos
1Q+A
14Room tips
Traveller rating
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Popular mentions
The hotel has been recently renovated and the rooms are well appointed with modern convenience. However, nothing works as intended. When we arrived in our room the temperature was 26 C (81F). We lower the thermostat setting to 15 C, started the fan on HI and 2 hours later the
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Response from Anja W, Quality & Reputation Manager at Holiday Inn Dresden - Am Zwinger
Responded Nov. 6, 2018
Dear Jean R, thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager
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Close to the old city - just a short walk to the high lights of Dresden. Good quality breakfast!. The rooms are modern and with all the basic amenities you expect from a 3 to 4 star city hotel - but without a unique touch or flair. Some staff are exceptional attentive (male bar
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Response from Anja W, Quality & Reputation Manager at Holiday Inn Dresden - Am Zwinger
Responded Oct. 30, 2018
Dear rsflyer, thanks for your feedback from your stay with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Best Regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager
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My partner and I recently stayed at the Holiday Inn Dresden - Am Zwinger for a weekend while visiting to see a performance at Hellerau. The property is easy to access by tram from both the Neustadt and main train stations which also gives easy access to the rest of the city. The
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Response from Anja W, Quality & Reputation Manager at Holiday Inn Dresden - Am Zwinger
Responded Oct. 8, 2018
Dear David H, we very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you soon, kind regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager
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This has been the second time that I have visited Holiday Inn Dresden-Am Zwinger. I am profoundly happy that I did so! At this occasion, I was accompanied, apart from my husband, by my two daughters who are at their early twenties. I was really curious to watch their reactions
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Response from Anja W, Quality & Reputation Manager at Holiday Inn Dresden - Am Zwinger
Responded Sep. 17, 2018
Dear Katya1970, thank you so much for coming back and taking the time to tell us so much about your stay. Nice to see that you always feel very comfortable with us and are completely satisfied. We thank you for your compliments. We hope your next visit will be as pleasant as the previous one. See you soon, kind regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager
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We had a very comfortable stay here. The location was great--just a short walk to the old part of the city. The staff were friendly and helpful (although they neglected to ask if we belonged to IHG, with the result that we missed out on some benefits). The room was clean and
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Response from Anja W, Quality & Reputation Manager at Holiday Inn Dresden - Am Zwinger
Responded Aug. 14, 2018
Dear Banda-in-Japan, many thanks for your kinds words from your stay with us. We use feedback, such as yours, to continuously make changes to our quality to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind Regards from Holiday Inn Dresden - Am Zwinger, Anja Wehnert - Quality & Reputation Manager
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What about car park?
There is a car park directly beside the hotel entrance, pay 15 euro per night, if I remember well free for platinum members. br jw
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"The front rooms offer a view to the Zwinger river."
"In summer the east side of the building is cooler."
"Room at back away from street"
"Upgrade to an executive suite for larger floor space."
"All the rooms are good but better on the upper floors."
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PRICE RANGE
US$60 - US$123 (Based on Average Rates for a Standard Room)
LOCATION
GermanySaxonyDresden
NUMBER OF ROOMS
144
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