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INNSIDE Leipzig

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46 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Reviewed 1 week ago

The hotel opened September 2016 so everything is practically new and in excelente condition, the rooms are well appointed but very morden and may not appeal to everyone, nevertheless the shower cubical is very spacious the beds very comfortable, the standard room is very bright as it has 2 large windows, it's central location is ideal for the Christmas market...

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Helpful?
Thank Dennis G
Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

I concur with most opinions on this hotel. The building is new with clean and spacious rooms. Great rain shower, comfy beds...but I am annoyed about the terrible wifi. I can only connect with one device for 100 mb for free, additional usage nust be paid for....does not fit with a business hotel. Plus the annoyance of the rusty wifi...

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Thank Snarbies
New Hampshire
Reviewed 3 weeks ago

The room is comfortable and nicely appointed. Sparkling clean. Good lighting and storage. Free minibar. Check in was fast and efficient. Lobby is comfortable. Breakfast was ample and tasty. Food from the restaurant was also good. Wifi was terribly slow. Also, please add a kettle in the room for making tea and a hand towel for drying your hands. Why...

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Thank NewEnglandMom
london
Reviewed 1 November 2016 via mobile

Really comfy rooms but the wifi isn't good enough - low limit, glitchy and limited to one device - and the breakfast is really standard and stodgy, not what you expect from hotel that seems so classy on the outside. Staff are really nice and location is good but some of the basics are missing.

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Thank charliechoo
MariaLoeding, Verkaufsleiter at INNSIDE Leipzig, responded to this review

Dear charliechoo, thank you for your visit and thank you for your feedback. We are already working on an improvement for the wifi. We thank you for your support and we hope you will visit us again. Best regards Maria Löding

Tolkamer, The Netherlands
Reviewed 2 October 2016

Check-in very effective and very friendly receptionists. Room has an ok size. Very nice decoration if you like design, which I do. Free minibar which is nice. Separate toilet and nice shower with rain shower. Breakfast ok; good choice but the warm choices are cold (they are not kept warm on the buffet). Good choice in bread and toppings. Coffee...

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Helpful?
Thank Jacob_Nu
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear Jacob_Nu, we sincerely appreciate your feedback regarding your recent visit with us. I am sorry to read that we took your medication. For any inconvenience based on your mentioned staff we would like to regret. Furthermore we can promise you that the designated rescue routes are available. We hope to get the chance welcoming you again while your next...

London, United Kingdom
Reviewed 20 September 2016 via mobile

So I understand that this is a new hotel and is still establishing itself, but the management have made some fundamental misjudgements so far, namely: - this is, surely, primarily a business hotel, so in whose judgement is it acceptable that the free wifi for guests is capped at 100 MB per day, restricted to one device? And it's so...

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Thank Jon S
Enschede, The Netherlands
Reviewed 18 September 2016

New hotel started Sept 1st. with all the comfort of a modern hotel but small starting problems too. Spacy rooms, great cool and silent airco, in a soundproof room. However I didn't get the idea of a DJ at breakfast. Still finding its public?, what was nicely mixed when we visited: old and young, leisure and business. Great location just...

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Thank J N
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear guest, thank you very much for staying at our INNSIDE by Meliá Leipzig and for spending your time for a very important feedback on tripadvisor. Regarding your reservation of 2 single beds we would like to apologize. Please do not hesitate to contact us for your next reservation by email to innside.leipzig@melia.com. Best regards Susann Wilke Guest Experience Manager

Sheffield, United Kingdom
Reviewed 5 September 2016

A big mix up with a music festival promoter left a lot of artists without pre-booked rooms - not the hotel's fault. However, with the hotel being new and staff not entirely sure, much confusion and frustration ensued for myself and many others. After going out for a coffee I returned to find my key didn't work. Back downstairs (again)...

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Helpful?
Thank Matt H
MariaLoeding, Leiter Gästebetreuung at INNSIDE Leipzig, responded to this review

Dear Matt, we sincerely appreciate your feedback regarding your recent visit with us. I am sorry to read that we did not met all your expectations. Please accept our sincere apologies regarding the situation and any inconvenience that may have caused. We can assure, that we do trainings on regularly base for all our staff to avoid situations like that...

Bellingham, Washington
Reviewed 14 June 2016

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Thank Lisa M

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Nestled right in the heart of Leipzig, near center city and St Thomas Church, you will find INNSIDE Leipzig. With its comprehensive equipment, quality standards and comfortable furnishings, it is the perfect choice for your business or leisure travel. ... more   less 

Additional Information about INNSIDE Leipzig

Address: Gottschedstrasse 1, 04109, Leipzig, Saxony, Germany (Formerly Kosmos Hotel)
Region: Germany > Saxony > Leipzig
Price Range: $117 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — INNSIDE Leipzig 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Kosmos Hotel Leipzig
Hotel Style:
#19 Luxury Hotel in Leipzig
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Questions & Answers

Here's what travellers have asked, with answers from INNSIDE Leipzig staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room Facing St Thomas Church”
 of 5 bubbles , 1 Dec 2016 | Read review
“Luxury rooms with a balcony”
 of 5 bubbles JNihom, 18 Sep 2016 | Read review
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