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Gran Hotel Elba Estepona & Thalasso Spa

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1,555 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Elba Estepona & Thalasso Spa
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Showing 656: English reviews
Mijas, Spain
Reviewed 23 October 2014

This is a very lovely hotel in every respect. The room was spacious & the en-suite was stunning. The food is excellent & well prepared. Staff were friendly & helpful. The location is good as its easy to find & close enough to the town of Estepona. Will certainly be going back.

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Helpful?
2Thank gordon c
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear gordon c , Thank you for recommending our hotel on Tripadvisor. We are delighted to learn that you had a fantastic time with us and we’ll be happy to welcome you back whenever in the future your holiday brings you to Estepona. Best regards, Juan Manuel Galán General Manager

Leeds, United Kingdom
Reviewed 20 October 2014

I am delighted to report on a stay at this hotel. Overall, it was without complaint and we had a really enjoyable holiday. It is about 45 minutes by road from Malaga airport and another 45 minutes on to Gibraltar. It is a large and well run hotel. The rooms are spacious, with elegant and comfortable furniture. The bathrooms are...

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1Thank DRDICKMAZEL
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear DRDICKMAZEL . First of all we want to thank you for your extend and wonderful review in Tripadvisor over our hotel. Thank you very much for your comments over our staff and our service, the details you have received and of course to our variety and quality of food, with our marvellous breakfast and dinner buffet Once more thank...

Bournemouth, United Kingdom
Reviewed 19 October 2014

The hotel is gorgeous and we found that every member of staff we came across was smiling and friendly from the moment we arrived. The buffet food had ample variety to give everybody something they would like, and every night there was a grill area where you could get food cooked to order (piping hot!). We also dined at the...

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Helpful?
1Thank Mary B
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Mary B , In the first place we would like to thank you for having chosen the Gran Hotel Elba Estepona as your holiday resort for your vacation on Estepona. Your lovely review reflects that you had a really good time and we can only say that we feel honored by your words of praise. One of the main...

Oxford, United Kingdom
Reviewed 18 October 2014

A nice family hotel with large pool and access to beach. It is a large hotel just off a quite a busy road (and right next to a nudist beach!). The stay was pleasant and staff very helpful and there is a few decent restaurants nearby. I found the air conditioning difficult to work and had to get staff to...

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Helpful?
Thank wilkinson78
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear wilkinson78, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required. Once...

Newmarket, United Kingdom
Reviewed 18 October 2014

Went to this Hotel and spa on 5th october for a week for a relaxing chill out week Hotel reception were polite and our room was excellent with sea views Our room was cleaned every day and toiletries replenished daily We were on Bed & Breakfast, most guests choose all inclusive. Breakfast time was manic as you served yourself and...

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Helpful?
Thank fasette
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear fasette, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required. Once...

New Delhi, India
Reviewed 15 October 2014

last month i had this wonderful oppurtunity to visit Spain on a Business Conference with almost 120 colleagues and we chose Hotel Gran Elba Estepona - an amazing property ! we had as many rooms and the conference lasted 3 nights ! the experience was wonderful - we were looked after so well and though we had lnaguage barriers (...

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Helpful?
Thank 606Jyoti
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 606Jyoti, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We work very hard and we always welcome any sort of feedback as it helps us to improve our services and take neccesary measures wherever required. Once...

Reviewed 14 October 2014 via mobile

My wife and I stayed at this hotel in mid September for one week and were very disappointed. The rooms themselves were fine and kept clean and tidy yet I would rate them more 4 star than 5 based on many years experience of both levels of hotel. The biggest let down was the poor food and the appalling attitude...

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2Thank Brian B
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Brian B , Thank you for taking your time to share your holiday experience at Tripadvisor. I’m truly sorry to see that neither our facilities, our food nor my team have lived up to your expectations, I’m especially sad to learn that you found the attitude of my team not genuine and caring since I’m convinced that the friendliness...

Lichfield, United Kingdom
Reviewed 11 October 2014

Just returned from a short stay here, a most enjoyable stay, our room was extremely comfortable, with a nice sea view. Food was good with a wide and varying choice, both at breakfast and dinner. Staff were very obliging and helped us with a visit we had planned. Only downside, but not a problem with hotel is that for any...

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Helpful?
Thank FRED B
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear guest, Thank you very much for your feedback and support through Tripadvisor. From your comments we can see that you were indeed satisfied with the choice of hotel for your vacation and that your general impressions were very positive. Furthermore we appreciate the praise for good work of our staff, who were at your disposition at all times to...

Atlanta, Georgia
Reviewed 7 October 2014

this is the hotel you need to stay for weekend..nice large rooms..the staff were the best..breakfast is nice...sea facing rooms good...overall good hotel...location of this hotel is best part...will like to stay again...

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1Thank kishansinh
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear kishansinh , In the first place we would like to thank you for having chosen the Gran Hotel Elba Estepona as your holiday resort for your vacation on Estepona. Your lovely review reflects that you had a really good time and we can only say that we feel honored by your words of praise. One of the main reasons...

Maidenhead, United Kingdom
Reviewed 6 October 2014

This is our second time stopping at this hotel we can tell anyone that our room was fantastic . The staff were the best we have ever come across they remembered us from last year! We knew their names and they knew us , anything we needed or wanted they would try their best to do for us we were...

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Helpful?
Thank Caroline M
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Caroline M , Thank you very much for your comments in Tripadvisor and also for your 2th visit to our hotel. We are very happy of your holidays experience and in particular of your words about our quality and choice of food in our restaurants and your holidays in general. We hope you will visit us sooner for your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: $181 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Gran Hotel Elba Estepona & Thalasso Spa Spain - Costa Del Sol
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 Spa Hotel in Estepona
#5 On the Beach Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
64 questions
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Carlisle, United Kingdom
4 months ago
Preston, United Kingdom
9 months ago

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Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a sea view which is very beautiful”
  • footprint on bedroom wall
  • no handles on wardeobe key kept dropping out and you had to use your nails to open doors
  • the pics are a selection of our room, bathroom and view (hopefully if Ive uploaded correctly)
  • beautiful view
  • this is only one section of the room which had lots of bad marks on the walls
 of 5 bubbles 1Mags, 16 Nov 2016 | Read review
“Room 215 overlooks the gardens and sea; the balcony is very private and a great sun trap in the morning”
 of 5 bubbles 321margaretd, 2 Nov 2016 | Read review
“sea view wonderful”
 of 5 bubbles 8sd2016, 30 Oct 2016 | Read review
“go for a junior suite”
 of 5 bubbles 418beckyv, 17 Oct 2016 | Read review
“All rooms face the sea”
 of 5 bubbles BobbieR275, 12 Oct 2016 | Read review
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