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    Gran Hotel Elba Estepona & Thalasso Spa

    Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$329
    US$319
    SAVE US$10
    US$329
    US$329
    Traveller (796)
    Room & Suite (332)
    Pool & Beach (190)
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    Overview
    • Excellent58%
    • Very good25%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Hotel Fuerte Estepona
    833 reviews
    #4 of 35 hotels in Estepona
     
    H10 Estepona Palace
    1,350 reviews
    #9 of 35 hotels in Estepona
     
    Costa del Sol Princess
    84 reviews
    #22 of 35 hotels in Estepona
     
    Estepona Hotel
    4 reviews
    #25 of 35 hotels in Estepona
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Reviews (1,716)
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    There are newer reviews for Gran Hotel Elba Estepona & Thalasso Spa
    See the most recent reviews

    371 - 375 of 724 reviews

    Reviewed 8 May 2015

    Whilst this hotel ticks some boxes for a young family it most certainly isn't a 5 star hotel. Where to start!.. Service service service.. Service is almost non existent. We found ourselves standing in a restaurant for 10 minutes before we even saw a waiter...More

    6  Thank 49Mary
    Response from Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso SpaResponded 15 May 2015

    Dear guest, Thank you for sharing your feedback at Tripadvisor. I’m truly sorry to learn that we didn’t meet your expectations, what’s more, we fell far away from them. That’s certainly not the direction in which we wish to go and we really appreciate your...More

    Reviewed 5 May 2015

    I've stayed at many 5 Star Hotels around the world - and this is NOT one of them. The physical property is VERY nice - the rooms are large and fact the Mediterranean. The highlight of the trip was sleeping with the balcony door open...More

    5  Thank Swede616
    Response from Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso SpaResponded 16 May 2015

    Dear guests, thank you for your visit and for taking the time to evaluate your recent stay with us on Tripadvisor. We have carefully read your review and taken them into serious account. We can understand from your comments that you were not entirely satisfied...More

    Reviewed 3 May 2015

    A beautiful hotel. Lovely facilities. A great location. That is it. Service throughout hotel is awful, including the spa. All staff seemed to be rushed off their feet and very stressed, plates are cleared without asking if you have finished so make sure you do...More

    2  Thank JurateN
    Response from Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso SpaResponded 15 May 2015

    Dear JurateN, Thank you for your comments about your recent holiday with us. We are sorry that the overall impression is only average and we didn’t deliver those dream holiday you certainly were looking for. Best regards, Juan Manuel Galán General Manager

    Reviewed 3 May 2015

    Having stayed at this hotel two years ago, we were looking forward to returning and were not disappointed. We booked 7 nights All Inclusive, as this is the best way to sample the delights of the hotel and spa. I find it hard to understand...More

    2  Thank andrew j
    Response from Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso SpaResponded 15 May 2015

    Dear andrew j, It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotel are enjoyable ones. Thank you for your comments. We appreciate knowing that your stay...More

    Reviewed 1 May 2015 via mobile

    Nice hardware but hopeless software. No proper instructions on how to get to the rooms. And at the buffet dinner, even water needs to be charged. They don't even provide tap water for the table. It's a beautiful hotel but this is definitely not a...More

    2  Thank Michael W
    Response from Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso SpaResponded 3 May 2015

    Dear Michael W, First of all we would like to thank you for having chosen the Elba Estepona Gran Hotel & Thalasso Spa ***** as your holiday destination on Estepona. We appreciate that you took a few minutes of your time to publish a review...More

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    Estepona Hotel
    4 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$149 - US$831 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Estepona
    • #3 Romantic Hotel in Estepona
    • #4 Luxury Hotel in Estepona
    • #5 On the Beach Hotel in Estepona
    • #5 Spa Hotel in Estepona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 204
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Hotwire, HotelQuickly and Cancelon so you can book your Gran Hotel Elba Estepona & Thalasso Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Andalucia >
    • Province of Malaga >
    • Costa del Sol >
    • Estepona
    • Also Known As
    • Gran Hotel Elba Estepona And Thalasso Spa ,
    • Gran Hotel Elba Estepona & Thalasso Estepona ,
    • Gran Hotel Elba Estepona & Thalasso Spa Spain - Costa Del Sol
    Add Photo Photos
    Traveller (796)
    Room & Suite (332)
    Pool & Beach (190)
    Dining (82)
    Hotel & Grounds (447)
    Bathroom (51)
    Family and Play Areas (11)
    Nearby
    Sponsored by:
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    1.47 km away
     
    Costa del Sol Princess
    84 reviews
    .89 km away
     
    Hotel Fuerte Estepona
    833 reviews
    .71 km away
     
    Estepona Hotel
    4 reviews
    2.84 km away
     
    Nearby Restaurants
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    .30 km away
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    .30 km away
    Nearby Attractions
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    .30 km away
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    Ask a question
    Questions & Answers
    Brickwall1978
    3 July 2017|
    AnswerShow all 4 answers
    Response from Swillmotts | Reviewed this property |
    Yep. You should be given towel cards upon check in. You hand them over to the towel hut at each sunbathing session and then get them back when you hand the towels back.
    1
    Vote
    Jacksaben
    5 June 2017|
    AnswerShow all 4 answers
    Response from Laura B |
    Hi We have just returned from a five night stay. Travelling with a 5,2 and 12 month old. There is a perfect toddler pool set just up from the main pool. A room on the lower level would also be a benefit as the hotel in... More
    1
    Vote
    Hazel M
    25 April 2017|
    AnswerShow all 5 answers
    Response from 1Mags | Reviewed this property |
    Rough sand like crushed shells but not sharp. Not along beach.
    0
    Votes
    Room Tips
    "Avoid rooms around garden entertainment area but this does affect a large part of the hotel."
    Read review
    "we stayed in 206 and 203 no complaints full ocean view"
    Read review
    "Rooms on 2nd floor 530s+ are just above evening entertainment stage. Can be noisy."
    Read review
    "The higher the room the better views and less noise from the pool area"
    Read review
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