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Sercotel Malaga

Traveller (176)
Room & Suite (143)
Dining (37)
About
Location
Cleanliness
Service
Value
This comfortable hotel is located a few meters from the historic center. Nearby you will find numerous shops, 2 shopping malls with bars and restaurants. About 10 meters away is a public transport stop. You can reach on foot perfectly without any problems downtown. The hotel ideal for both leisure travelers and business travelers. Built in 2004, this hotel has a total of 141 rooms, including 130 doubles, 6 superior and 5 are suites. It has a lobby with 2 lifts, 24 hour reception, cafe, terrace and air-conditioned Gastro Bar. The hotel also has a breakfast restaurant and a convention center with 5 paneled meeting rooms. It also offers room service, laundry and parking. The entire hotel has free WIFI The comfortable rooms have en suite bathroom, hairdryer, direct dial telephone, satellite or cable, WIFI, minibar, fridge, double bed or 2 beds, floor board, safe and air conditioning or central heating. On the sixth floor the hotel offers guests can enjoy the spa area with Jacuzzi, showers, and sauna and sun terrace with loungers. We also offer massages. Those who are interested in sports can use the gym.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Residential Neighbourhood
HOTEL CLASS
Location
Full view
84Good for walkers
Grade: 84 out of 100
90Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Reviews & more
442Reviews
404Photos
2Q+A
21Room tips
Traveller rating
  • 148
  • 187
  • 72
  • 27
  • 8
Time of year
Traveller type
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Popular mentions
The hotel is in an excellent location easy walk to centre of town, marina, beaches east and west. Hotel and room was very clean, staff very friendly and excellent language skills. The bed was very comfy, quite firm but better than many others. The only reason this is not a 5
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Response from Beatriz G, Director de Relaciones con Clientes at Sercotel Málaga
Responded 1 week ago
Dear Guest, Thanks for your comments regarding the friendliness of our staff and the cleaness of our hotel, we really appreciate it. Sorry to hear that you weren’t at ease with your room temperature, although you can regulate it personally and either have it on or off. During this time of the year, December and January, we have the winter mode on, and there is not possibility to have aircon & heat on both available. We hope to have another chance to compensate you and have your fully satisfaction on your next visit to Málaga ( maybe over the summer time). Happy new year!! Beatriz Gil Martin Guest Experience Manager
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I left behind a high price winter weather quality jacket and a rain covering male jacket. The writer telephoned the hotel reception and did not get the help or assistant i would have expected from a premier hotel. This may be due to language dificulties? I would confirm that I
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Response from Beatriz G, Director de Relaciones con Clientes at Sercotel Málaga
Responded 1 week ago
Hi Daniel Doherty, Sorry to hear your dissapointment about your contact with our staff trying to get back your item left behind. As we mentioned over the phone, our procedure is that the customer organise himself the courier company to pick up the item from our hotel. The jackets are still waiting at reception for your courier company to pick it up. Please feel free to contact us at any time. Best regards, Beatriz Gil Martin Guest Experience Manager
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Sercotel is 20-25 minutes walk from both city center & beach and only 3 minutes from the very useful Maria Zambrano station - where we arrived by train from the airport and from where we took a bus transfer to Sevilla. The hotel is simple and nice. We had a triple room, clean
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Response from Beatriz G, Director de Relaciones con Clientes at Sercotel Málaga
Responded 1 week ago
Dear Delia, Thanks for taking the time to share your experiences with us. I am very happy to know that our staff made your stay a pleasant one by solving your little problem with the smell in the room. We hope to welcome you again on your next visit to Málaga. Happy New Year! Beatriz Gil Martin Guest Experience Manager
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The Hotel is centrally located, close to Maria Zambrano train station and the Station de Autobuses de Malaga and of course main shopping, restaurants, attractions. The personnel was very kind and helpful. Room and bathroom were modern and very clean with elegant fittings and
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Response from Beatriz G, Director de Relaciones con Clientes at Sercotel Málaga
Responded 2 weeks ago
Dear Guest, Thank you for the great review of our hotel and our hotel staff!! We are glad that you enjoyed your stay and that you recommend your stay to other clientes. We hope to see you again very soon. Happy new year!! Beatriz gil Martín Guest Experience Manager
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+1
We stayed here for 3 nights lovely room with terrace. Turn down service every night 2 minutes from the train station. Not too far from the beach or town. Staff were lovely and very friendly breakfast was great everything was nice and fresh
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Response from Beatriz G, Director de Relaciones con Clientes at Sercotel Málaga
Responded 2 weeks ago
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Beatriz Gil Martin Guest Experience Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementSercotel Málaga
Guest room with added amenities
Photo provided by managementSercotel Málaga
Guest room
Photo provided by managementSercotel Málaga
Well-equipped guest room
Photo provided by managementSercotel Málaga
Spacious guest room
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12345629
Pues la verdad que no informaron al respecto, yo me asomé pero estaba todo cerrado.
0 votes
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Alrededor hay zona blanca en varias calles pero es una zona muy concurrida. En el hotel tienen parking bastante bien de precio (14€ la noche)
2 votes
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"Rooms can be noise due to external/traffic"
"Nice size room with quality finish and several nice details to the customer."
"more world TV stations"
"I asked for a walk in shower and it was large and luxurious."
"Talk nicely to reception."
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PRICE RANGE
US$82 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
silken puerta malaga hotelsilken puerta malaga málaga
FORMERLY KNOWN AS
Hotel Silken Puerta Malaga
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolMalaga
NUMBER OF ROOMS
141
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