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4.5
#11 of 106 hotels in Malaga
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Barceló Malaga hotel located next to the city railway station, just 10 minutes from the city center and the coastline is one of the few Spanish hotels recognized by the prestigious British Magazine Wallpaper as one of the 50 best business hotels in the world. It hosts the most amazing lobby of our country with its particular six meters high stainless steel slide connecting the first floor directly with La Santa María, a new concept of Gatro Bar with an outstanding cuisine to take a look at histrory by travelling through its stoves. On the 8th floor you will find the B-Heaven Relax & Ambience, with a skyline view, during the day you can enjoy the sun, the pool and a variety of snacks, salads, cocktails and refreshing drinks. Its 221 modern and comfortable rooms ensure a pleasant break, while the 1,500 m2 Convention Center seduces sectors committed to design to ensure the success of their events and meetings.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
City View
Languages Spoken
English, French, Spanish, Catalan and 3 more
Location
Estación Vialia Maria Zambrano, C. Héroe De Sostoa, 2 Vialia Centro Comercial, 29002 Malaga Spain
Name/address in local language
Barceló Málaga
5,794 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Barceló Málaga garners praise for its spacious and spotless rooms, though a few guests suggest the decor could use an update. The hotel's atmosphere strikes many as modern, but some areas appear less inspired. Its tranquil setting is a hit, notwithstanding occasional road noise.
Staff members receive accolades for their exceptional service, contributing to memorable stays. Nestled conveniently near transportation and the city center, the hotel's location is highly valued, although opinions on its pricing vary. While amenities, including a unique slide, add to its appeal, some service aspects need attention.
Location
Convenient
Atmosphere
Modern
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Noise level
Quiet
Service
Friendly
Amenities
Well-appointed
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This is a good hotel in a convenient location at Malaga Maria Zambrano train station. The hotel can be directly accessed from within the train station. The train station has many shops which is convenient whilst staying at the hotel. You could get trains and trams to all popular locations from here. Despite the location next to the train station you can not hear any noise from the station in the hotel. On our first night we found it really difficult to sleep and then realised that this was because the air con had been blowing out warm air. We had to call reception as we were very uncomfortable in the room. They offered to move us to a cooler room for the night. We were told that the air con is not functional at this time of year. I wish hotels would clearly advertise this on all booking websites. We discussed the issue with the manager Rosa the next morning and she explained that we can keep the original room and she will get the air con activated. The service from Rosa was excellent and she checked up on us throughout our stay. The breakfast was good with a good selection of cereals (no porridge), pastries, fruit, and freshly made smoothies. The pancakes could have been better and there possibly could have been a better hot food selection for vegetarians. I’ve previously stayed at Barcelo Istanbul and the breakfast selection there was amazing. The staff at this hotel were excellent and spoke good English. Overall I would probably stay at this hotel again if the price was right.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BMalaga, Management Team at Barceló Málaga
Responded Feb 22, 2020
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Tripadvisor readers. First of all, we would like to thank you for pointing out the efficient service you received when reporting a minor issue in your room and we sincerely thank you for informing us immediately so we could intervene minimizing the disruption during your holidays among us. On the other hand, we greatly appreciate your comments on the quality and variety of our breakfast buffet because our talented team of Chefs strive to ensure a wide variety of healthy and nutritive products for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Management Team Barceló Málaga
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Although we don't live far away, we decided to stay overnight at the hotel as we had an early morning appointment in Málaga. The location of the hotel could not be more convenient, adjacent to the railway,metro and bus stations. We arrived at 11.30 am intending to ask if we could leave our bags until checking in later, and were pleasantly surprised when the very helpful and pleasant receptionist, Amalia, checked us in immediately and we could go straight up to our room. The room was very modern, clean and spacious with a very comfortable 2 metre wide bed and an excellent rain shower in the bathroom. Soundproofing in the hotel seemed excellent as it was very quiet everywhere. The rooftop terrace and pool looked very nice but unfortunately the weather that day wasn't conducive to using it - it's good that the pool is available for use even with the covid restrictions though. We had a nightcap in the bar and prices were quite reasonable for a 4· hotel, €3.50 for a glass of wine and €5.50 for a large brandy. At breakfast the Covid hygiene measures were good. A good selection of food available although the normal service of eggs, pancakes, etc. cooked to order is suspended during the pandemic. I recommend booking , via the Barceló hotels' own website as a 10% discount is available if you join their loyalty programme and an additional discount if guests are over 55 so the price we paid was extremely reasonable.
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Date of stay: April 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barceló Málaga, Atención al cliente/recepción at Barceló Málaga
Responded Apr 7, 2021
Dear Guest, We always find it nice to read that our guests went home with great memories about their stay and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Tripadvisor readers. Undoubtedly, one of our strengths is our privileged location next to the main train and bus station of Málaga and a short walk to the old town area; we are glad to know that you found it useful during your stay among us. On the other side, we are glad to know that you enjoyed the beauty of our pool area in our roof top B-Heaven terrace. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Management Team Barceló Málaga
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We overall enjoyed this hote,l where we found the reception staff superb. We asked for a quiet room and this was what we got on the 6th floor overllooking the back. The rooms are large and comfortable but the airconditioning is turned off for the winter, so unable to cool the room down in the night, as there was only one small window to open. The hotel provided a kettle and cups but told us that we had to pay for coffee/tea/cream sachets which we thought most odd for such a stylish 4 star hotel. The breakfast was excellent with good choice of hot and cold food They closed the restaurant two years ago; the ground floor level bar area now acts as the restaurant which we never used as it was always too cold and draughty. Its a good 20 minute walk to the edge of the old town and and the same to the beaches. There are a few scattered restaurants near the hotel In future we would choose a hotel closer to the tourist attractions even though this hotel is a few stops to the airport.
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Date of stay: December 2019
Location
Service
Sleep Quality
Room Tip:Room 622 on the 6th floor. No attractive view but very quiet at night.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BMalaga, Management Team at Barceló Málaga
Responded Jan 6, 2020
Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Málaga.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to having you stay with us again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them. Best regards, Management Team Barceló Málaga
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THERE’S A SLIDE! Nothing will beat watching immaculately dressed men in suits holding briefcases whizz down the slide into the (beautifully designed) bar!Quite a small room, however and the Gastrobar restaurant was not good at all. Breakfast was okay, with a wide selection, if some difficulties with the cooked food.
It is very well located- you can walk straight into the train station which has a shopping centre in it through the back door but it isn’t noisy at all. The whole hotel’s design is incredible- a cool computer area with cushioned spiky walls, toilet stalls with mirrors on either wall (kind of weird, but cool). The pool has glass walls and is a little like a fish tank, though. Also, there’s a nice rooftop bar and sun lounging place.
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 5 nights and paid a rate that included breakfast each morning. We couldn’t be more pleased. We took the train to and from the airport, and also trains and buses for day trips to Ronda, Granada and Cordoba. The hotel is just a few minutes walk from the train and bus stations, and about a 20-25 minute walk to the Malaga city center. The staff were very friendly and helpful. We had to catch the bus to Granada at 7am one morning so we would have missed our breakfast. The front desk advised us to order breakfast the day before and a bountiful and delicious breakfast “to go” was ready for us to pickup at the front desk by 5.30am the next morning. That’s great service! We also had tapas at the bar area on the night of our arrival. Great wifi in our spacious room and good water pressure in the showers. What more can you ask? Highly recommended!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BMalaga, Management Team at Barceló Málaga
Responded Jan 26, 2020
Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Málaga was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Management Team Barceló Málaga
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A brilliant stay at Barcelo Malaga. Some of the highlights include; incredibly friendly staff (Virginia!), really tasty breakfast with fresh ingredients and a wide range of healthy options and comfy beds. Had a great nights sleep every night as the rooms are soundproof so you don't hear anything! Would 100% recommend this hotel - felt really safe and lots of covid-19 measures in place( hand sanitiser/mask-wearing).
We ate at the hotel for breakfast and lunch everyday and the lunch was also tasty. During covid, the pool bar was shut so if you wanted drinks/food at the pool you could order it on the app and go down to the lobby to get it. This wasn't much inconvenience but it would definitely be better with the pool bar open :)
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip:All rooms completely soundproof
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nacho Rodriguez, Otros at Barceló Málaga
Responded Jul 30, 2020
Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Málaga hotel with us and Tripadvisor readers. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Management Team Barceló Málaga
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Stayed here for 3 nights with my husband and then booked an adjoining room for my children who joined us to stay. Hotel was really lovely and the pool area small but very modern and everything you needed was there. Drinks reasonably priced for a hotel and location was ideal next to the station that takes you straight to the airport and a 20 minute walk into the centre. Staff were extremely courteous and very helpful even checking us in early and making sure we didn't have to move rooms even the children arrived. Excellent stay.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Most of the staff not very helpful or friendly. Emailed them with a couple of questions before we arrived and their response about as useful as a chocolate teapot! Gave us duff info also when we were trying to arrange our COVID PCR tests before we flew back.
It is a stylish, modern hotel, right next to the train station and it was really easy to get taxis into the centre for around 5 euros. We were so disappointed that the slide was out of bounds due to COVID. That was going to be one of our highlights!!! Rooms very comfortable but very limited storage with a distinct lack of drawer space. Only two v small drawers in the wardrobe. We largely lived out of our suitcases. It feels very much like a business hotel e.g. no dressing table but a desk under window - with no mirror. Well worth paying for breakfast. Fabulous choice although we stuck to the continental. Fried stuff was a bit dismal.
We were told you had to book to go to rooftop terrace but no-one policed it so in reality, you don't need to book. Most of the sunbeds get taken up pretty quickly but there are other seating areas. It was lovely with fab views. Pool is smaller than it looks on photos. Bar only open later in the day... had to go all the way downstairs to ground floor bar to get drinks. You would think bar staff would come up and take orders. It was always busy and they must be missing out on bar revenue. Bit shout out to the bar man on the terrace though. He was lovely and made the most amazing cocktails!
In summary.. very swish hotel with fab rooftop terrace, in a great location BUT felt the staff really let the place down and the lack of drawer space in room gets really irritating after a few days.
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Barceló Málaga
Responded Oct 19, 2021
Dear Guest, We regret that you felt our service was not up to the standards we set ourselves. Thank you for bringing the matter to our attention. Rest assured that we will be addressing our team regarding your comments. We are sorry that our room's drawer space didn't quite meet your expectations. Please next time, we kindly ask you to let us know if you have any inconvenient and we will do our best to offer you a solution. Additionally, we regret that our pool size was not to your liking; however, we hope you were able to enjoy its spectacular views. On the other hand, we are happy to know you found our hotel to be in a convenient location with easy transport access. B-LikEat breakfasts represent healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. We are glad you appreciated their choice. We look forward to welcoming you back in the future. Best wishes, The Management team.
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The hotel looks very great inside and outside, with travel links with the sightseeing bus, overground train and metro all within 2 minutes.
The only downside was one member of staff at the restaurant was very rude and the wardrobe had a some damage.
Overall the staff were friendly and a pleasure to be around.
My girlfriend and I enjoyed going down the slide on the 1st floor which was a lot of fun.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a three day "Twixtmas" break to Malaga! The hotel is right in the railway station so really easy to access from the airport. The Old Town and Marina were about a 15 minute walk away. Christmas lights in Malaga wee amazing. We had a room on the 6th floor. For a 4* hotel, it was disappointing to see peeling , stained wallpaper from what had clearly been a bad leak from the floor above! Also, for a so-called "superior room" to provide a third bed more suitable to a young child than a 17 year old was inexcusable! Would only book this hotel again if there were two of us. That said, it's a lovely hotel and later in the year, the rooftop pool and bar would be fabulous! Breakfast buffet was great ( though the Cava seemed to be merely for decoration as it remained unopened in the ice bucket!). Once seated, there was absolutely no interaction from staff - totally unlike any other Spanish hotel I have visited. Malaga itself has lots to do and see with a great choice of inexpensive bars and restaurants. We'll be back! 😎
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BMalaga, Management Team at Barceló Málaga
Responded Jan 2, 2020
Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. First of all, we are sorry that you found certain imperfections resulting from wear and tear in the room where you stayed. Our Maintenance staff work hard to keep the facilities in good condition so guests feel comfortable. We would love to knew this during your stay, since, our reception team have attended you and offer you a room move inmediately. Also, we sincerely lament if you felt not comfortable with the size of your room, please be inform that all our rooms cathegory and described in every online platform with the size in order to avoid any misunderstading. For a further ocassion, do not hesitate to inform us and we will offer you any of our Junior Suites for make you feel more comfortable among us. On the other side, we are glad to know that you enjoyed your time in the lovely city of Málaga and that you found our privileged location comfortable and easy from the airport. We hope all is not lost and that you will contact us the next time you are in town so we may offer our improved services. Best regards, Management Team Barceló Málaga
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There are more places to choose from in the Malaga area.
PRICE RANGE
C$194 - C$354 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo malaga hotel malaga, barcelo hotel malaga, barcelo hotel málaga
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolMalaga
NUMBER OF ROOMS
221
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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