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Gran Melia Don Pepe

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Gran Melia Don Pepe
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1,572 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Don Pepe
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Showing 872: English reviews
Chesterfield, United Kingdom
Reviewed 19 March 2015

This is probably the nicest hotel i have ever stopped in. From when you arrive and during the stay the staff are so helpful and pleasant at all times. I have just returned from a break with my husband as it was his first time and we have booked again for next month.

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank kerley50
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear kerley50, Thank youso very much for your kind words. It is very pleasnt to hear this is the nicest hotel you have ever stopped by!! Im glad you hear you enjyed your stay. See you next month, Greetings from the heart Abel López Ybarra Red Glove Service Manager

Orlando, Florida
Reviewed 18 March 2015

Enough writings and words cannot describe the experience at the quality of services, facilities and staff of this hotel especially the red level services..that i resolved to promote this facility for all my friends and anybody who decide to visit Marbella

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Bolaji Rasheed A
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Bolaji Rasheed A, Thank you for the amazing review and recommendation of us on Tripadvisor!! It was a pleasure to read your review. I am happy to hear you enjoyed our Red Level Services so very much. I am very greatful for your nice words towards the staff and facilities and be sure to know, staff will hear about...

wales
Reviewed 17 March 2015 via mobile

Just back from a 3 nt break with my husband for my birthday. Already a fan of the melia group and having stayed at the Tenerife Gran Melia my expectations were high and mostly met. We Had an enjoyable stay . Used my points and gold rewards for superior room upgrade and dinner in the Lovely TBone grill. Breakfast vast...

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Helpful?
3Thank anyonethere
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear anyonethere, Many thanks for your welcoming review on Tripadvisor. It is very satisfying to hear you enjoyed your staff with us. It is also very much appreciated to like the Red Level Service, in relation to the snacks being repetitive, I thank you for your comment and I will keep it in mind. When it comes to the hinge...

Camberley
Reviewed 16 March 2015

We stayed for 2 weeks and benefitted from Red Level, which allowed us to snack as and when we wanted too, The staff were most welcoming. The T Bone Grill was our only option for Half Board, but the staff and standard oif food could not have been better. Quite excellent. The outside pool was too cold to swim in....

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Maureen G
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Maureen G, Thank you so much for your wonderfully outstanding review on Tripadvisor!! It is with great pleasure that I heard you enjoyed our Red Level Services so very much and it set a certain standard for the next time you mar come. Thank you for your nice words about the staff and be sure to know they will...

Stuttgart, Germany
Reviewed 15 March 2015

Beautiful rooms with a perfect view , excellent service, great food for breakfast and lunch; great meeting facilities, a good variety of restaurants. We enjoyed the Cappuccino restaurant at the sea level very much.

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Helpful?
1Thank Anica221
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Anica221, Many thanks for you lovely review on Tripadvisor!! Absolutely delightful to hear that you liked our rooms very much and the Cappuccino restaurant. I do hope you come back to visit us, hopefully, not too far in the future, Greetings from the heart Abel López Ybarra Red Glove Service Manager

Antwerp Province, Belgium
Reviewed 12 March 2015

We booked a room with a sea view. Lovely view, modern room. Certainly worth 5 stars. Staff at the reception, pool area and breakfast area were efficient and professional. During our stay (March) the hotel was not fully booked and therefore very calm around the pool area and the breakfast area. Good value for money.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Erik Maria L W
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Erik Maria L W, Thank you so very much for taking the time to write such a delightful review on Tripadvisor!! It was extremely pleasurable to read such lovely words. I am content to hear to that you enjoyed you stay. Be sure to know that the staff will know about your wonderfully nice words about their service. Looking...

Bristol, United Kingdom
Reviewed 9 March 2015

Excellent location,most attentive staff, particularly Abel and his staff at Red Level. outstanding breakfast. Pool service very good, particularly Rafa. Well maintained gardens but crazy paving paths need replacing and better lit at night

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Norman954
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Norman954, It was joyeful to read your review on Tripadvisor!! Thank you for taking the time to write about your stay with us. It was exceptionally wonderfull to know you enjoyed the Red Level Service so very much. Thank you for your feedback, I will be sure to take into consideration your suggestion about the paths and lighting. I...

Reviewed 8 March 2015

Had a great week at the Don Pepe, the service we receive was if the highest standard, we found all staff very helpful and nothing was too much trouble for them. The gardens were lovely and swimming pool amazing, although the water was a bit too cold for a swim at the time of the year. Had a indoor pool...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Francisco Javie... F
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear A TripAdvisor Member, It wonderfully delightful to come upon your review, thank you so very much for such kind words. I am glad to hear you enjoyed our garden and pool facilities. In relation to the swimming pool being too cold, I do apologize and will take into consideration your feedback for the future. When it comes to the...

Burgess Hill, United Kingdom
Reviewed 5 March 2015

The Don Pepe is a great, luxurious hotel in a superb location. All the staff at Don Pepe are excellent but a special mention has to go to the Red Level staff with particular thanks to Anja, Ana and Abel who all went out of their way to make our holiday as great as it could be. The main areas...

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Helpful?
Thank Mick H
abel_lopez_ybarra, E:Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Mick H, Thank you very much for reporting your great experience on TripAdvisor!! You left us speechless with your lovely comment regarding our staff and Hotel. Be assure we will share it with the people you named above to keep encourage them to provide great memories to all our guests. It is very nice to know that you had...

Warrington, United Kingdom
Reviewed 4 March 2015

During our stay my husband fell on the golf course and fracture his knee. The staff could not have been more helpful, they were genuinely concerned and showed great care for his comfort. Especially the guest experience managers and the pool attendants without whose help the remainder of our stay prior to being flown home would have been very difficult....

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank Arty01925
abel_lopez_ybarra, E:Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear guest, Thank you for taking the time to leave such wonderful feedback on your recent visit to the Gran Meliá Don Pepe. I am delighted to read how highly you valued the services and all the facilities. Your kind words addressed to staff professionalism and highlighting our excellent service, mean a reason of great pride and motivation for all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Capuccino
Capuccino
Cuisines: International, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29602, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: $264 - $1,053 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Don Pepe 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Hotel Style:
#2 Spa Hotel in Marbella
#2 Luxury Hotel in Marbella
#3 On the Beach Hotel in Marbella
#8 Business Hotel in Marbella
#8 Romantic Hotel in Marbella
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Don Pepe staff and other travellers.
35 questions
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Questions? Get answers from Gran Melia Don Pepe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room was very nice.....get a room with Sea view.....cost a bit more but nicer when you wake up in the morning”
 of 5 bubbles C9994QZcharlesd, 21 Mar 2017 | Read review
“Bathrooms are being refurbished and sea view rooms are best. If room does to get warm/cold insist it is not working! ”
 of 5 bubbles 779mayrav, 11 Mar 2017 | Read review
“Dress code for breakfast in the room's "Hotel Directory"”
 of 5 bubbles M1909AEjorgeb, 22 Feb 2017 | Read review
“Sea view rooms are more expensive as they have a balcony, mountain view rooms do not.”
 of 5 bubbles 205iainm, 22 Feb 2017 | Read review
“Sea facing Red level rooms are recommended”
 of 5 bubbles Arty01925, 13 Feb 2017 | Read review
5 of 5