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Gran Melia Don Pepe

1,883 reviews
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Traveller (701)
Room & Suite (353)
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Overview
  • Excellent68%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“red level”(192 reviews)
“t bone”(56 reviews)
“cappuccino bar”(25 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (1,883)Write a Review
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All reviewsred levelt bonecappuccino barclarins productsoyster bartbonered glove servicesea viewold townbali bedspool areastar hotelpuerto banusbreakfast buffetpool staffjunior suitemediterranean sea
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441 - 445 of 1,020 reviews
Reviewed 24 August 2015 via mobile

Me, my husband and our two kids of 10 and 14 years stayed for a week at this hotel. We stayed at the rooms facing the mountain. Rooms were very clean and spacious, equipped with all necessities. For me the mattress was too hard, for...More

2  Thank Leila1999
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 6 December 2015

Dear Leila1999 First of all we would like to thank you for taking the time to share your comments on TripAdvisor and for choosing Gran Melia Don Pepe for your stay in Marbella with your family. As you know we believe it is only through...More

Reviewed 18 August 2015

Very good hotel and very friendly staff. The hotel has on every floor an ice maker machine - very good idea. Located at 6 km from Puerto Banus (aprox 15E in taxi one way) and 3 km to La Canada (commercial center - aprox 8...More

1  Thank Cristina I
Response from abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don PepeResponded 22 August 2015

Dear Cristina I, First of all we would like to thank you for taking the time to share your comments in Trip Advisor and for choosing Gran Melia Don Pepe for your stay in Marbella. As you know we believe it is only through listening...More

Reviewed 16 August 2015 via mobile

Fifth year coming here & it just gets better. The hotel is amazing but the staff just complete the experience. A special thank you to Abel, Anja, Yasmine & Rafa for making us feel at home. Maybe more savoury snacks in the red level lounge....More

Thank gargoat
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 16 October 2015

Dear Gargoat, First of all, we would like to thank you for choosing our resort for your holiday and for taking the time to share your opinion about your stay at Gran Meliá Don Pepe. We are very happy to hear that we have met...More

Reviewed 6 August 2015

Love this Hotel. Been coming back here for the last 5 Years. Lovely friendly Hotel with beautiful cleanliness. Spot on location to all shops and Sea within easy walking distance. Only approximately 30-40minutes from Airport. Beautiful swimming pool with many Waiters to serve you from...More

Review collected in partnership with Meliá Hotels International
2  Thank raymondandrews2015
Response from abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don PepeResponded 22 August 2015

Dear raymondandrews2015, Thank you so very much for taking the time to share your recent stay at the Gran Meliá Don Pepe. We are pleased to know you had such a great stay with us. We are delighted that you enjoyed our location which is...More

Reviewed 5 August 2015

My husband and I stayed at the Gran Melia Don Pepe late March 2015 (Easter holidays). We chose Gran Melia after staying at one of their resorts in Venice. We paid extra for the Red Level and it was definitely worth the extra money. The...More

1  Thank Amy S
Response from abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don PepeResponded 22 August 2015

Dear Amy S, First of all, we would like to thank you for choosing our resort for your holiday and for taking the time to share your detailed review about your experience with us at The Gran Meliá Don Pepe. It is always very gratifying...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$263 - US$947 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#4 On the Beach Hotel in Marbella
#8 Business Hotel in Marbella
#8 Romantic Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$263 - US$947 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#4 On the Beach Hotel in Marbella
#8 Business Hotel in Marbella
#8 Romantic Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (701)
Room & Suite (353)
Dining (231)
Pool & Beach (152)
Amenities (90)
Business Centre & Event Rooms (13)
Family and Play Areas (7)
Questions & Answers
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fhan
27 January 2018|
Answer
Response from abel_lopez_ybarra | Property representative |
Dear Fhan, Good afternoon from Marbella. The Red Level in Gran Meliá Palacio de Isora is different from Gran Meliá Don Pepe. In Tenerife, it is a complete different hotel. In Marbella, we offer the Red Level Lounge... More
1
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Irving007
26 August 2017|
AnswerShow all 4 answers
Response from Irving007 | Reviewed this property |
I had to (figuratively) get down on bended knees and argue for 5 minutes (literally) before they begrudgingly agreed to let us have one bottle of water each day of our stay - "very generous" bearing in mind the £££££ room... More
1
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shoshana_11
16 July 2017|
AnswerShow all 2 answers
Response from abel_lopez_ybarra | Property representative |
Dear Mrs. Shoshana_11, Gran Meliá Don Pepe counts with a floor where our guests are able to smoke. Please, do not hesitate to contact me for any further assistance you may need. Abel López (Guest Experience Manager)
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Room Tips
"High Level room, mountain are beautiful but don't miss the opportunity to see Africa from your balcony."
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"Red room access is really useful for an extra space to stretch out in chill time. Definitely worth it"
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"The mountains are nice but whats in between those and the hotel is not. Seaview is the better option in this..."
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"Sea view room a must"
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