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Melia Marbella Banus

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Traveller (900)
Room & Suite (224)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Located in the exclusive area of Puerto Banús, in the famous Golden Mile and 50 meters from the beach and some of the most select shopping and leisure facilities in Europe, the Meliá Marbella Banús Hotel is the perfect choice for visiting Puerto Banús and Marbella thanks to its excellent location, its full and comfortable facilities, and the quality of its services. Among its magnificent facilities and services, Meliá Marbella Banús provides excellent rooms and suites, dining options such as the à la carte D.0.M Restaurant, Rio Verde Restaurant, Blue Lounge Bar, La Hiedra Restaurant and the Pool Bar (the last two only open in summer), free Wi-Fi, exclusive The Level service, outdoor pool, wellness area with heated indoor pool, sauna and Turkish bath, four meeting rooms for up to 150 people and an underground car park for 40 vehicles only for guests.
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Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Marina View
Green
HOTEL CLASS
Hotel links
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Offers & Announcements:Special gifts!
Hotel deals
Location
Full view
71Somewhat walkable
Grade: 71 out of 100
18Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
2,019Reviews
1,131Photos
136Q+A
100Room tips
Traveller rating
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Popular mentions
I spent a weekend there and the amenities were good, comfy rooms and pools with plenty of places for sunbathing, great for the summer time. Only a few minutes walk from puerto banus port which is filled with bars, restaurants and shops. You can also hire boats for day trips
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Response from gexmanagermarbellab, Guest Experience Coordinator at Melia Marbella Banus
Responded 1 week ago
Dear Martinjackie, Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel and our staff. Our guest's feedback is of outmost importance to us. We regret knowing about your bad experience at check-in, but please know that we have since changed the carpet to improve the general look of our The Level desk. I must apologize we use internal mobile phones for calls within the hotel but an apology should have been given when our receptionist answered this calls. Rest assure that we will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. As you can imagine it would be a pleasure for all the Melia Marbella Banús team to welcome you back in a near future so that we have another opportunity to go above and beyond your expectations. Warm regards, Pedro Estrade Guest Experience Coordinator
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Hotel's Favourite
Had a 3 night stay with a group of girlfriends. We are ladies of a certain age between 40-50. Exterior of hotel a little dated but rooms great not luxury but price reflects that lovely and clean and everything you need. Had drinks and lunch by the pool on day 1 and this was
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Response from gexmanagermarbellab, Guest experience Team at Melia Marbella Banus
Responded 1 week ago
Dear Mrs. Katharine, Thank you a lot for taking your time to post a comment and in this way to share with other Trip advisor’s users about your experience in Melia Marbella Banus. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you may need. Kind Regards, Giulia Coraggio Guest experience Team
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booked 2 nights here because we wanted a spa as we knew the outdoor pools would be cold! No complimentary water or coffee in room but there's a kettle! Was told to pay more to upgrade if I wanted this! Asked for a balcony facing the sun as it's was in the shade all
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Stayed at this hotel for the 2nd time. The location us good as its a quick walk to Puerto Banus or a longer (6k) stroll in the other direction to Marbella. Good hotel, with friendly and helpful staff. Clean and comfortable.
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Review collected in partnership with Meliá Hotels International
Response from gexmanagermarbellab, Guest Experience Team at Melia Marbella Banus
Responded 1 week ago
Dear Dickie, We are hugely pleased to read that you enjoyed the service provided and were impressed by our Team. Our passion to deliver above and beyond and to exceed our guest expectations every day is the reason why we are proud of our profession. Thank you a lot for taking your time to post a comment and in this way to share with other Trip advisor’s users about your experience. The entire team will be very glad to welcome you soon! Kind Regards, Giulia Coraggio Guest Experience Team
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Hotel was in a lovely location but unfortunately is looking a little tired, we had a level room along with access to the lounge which we always do at Melia. The check in was below what we expect, carpets were torn and frayed next to the desk, the check in clerk answered her
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Response from gexmanagermarbellab, Guest Experience Coordinator at Melia Marbella Banus
Responded 1 week ago
Dear Martinjackie, Thank you for having taken some of your valuable time to send us your positive feedback about some points of our Hotel and our staff. Our guest's feedback is of outmost importance to us. We regret knowing about your bad experience at check-in, but please know that we have since changed the carpet to improve the general look of our The Level desk. I must apologize we use internal mobile phones for calls within the hotel but an apology should have been given when our receptionist answered this calls. Rest assure that we will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality of service and product. As you can imagine it would be a pleasure for all the Melia Marbella Banús team to welcome you back in a near future so that we have another opportunity to go above and beyond your expectations. Warm regards, Pedro Estrade Guest Experience Coordinator
Read more
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMelia Marbella Banus
The Melia Room at the Melia Marbella Banus
Professional photo exclusively commissioned by TripAdvisorMelia Marbella Banus
The Level Room with Lateral Sea View at the Melia Marbella Banus
Professional photo exclusively commissioned by TripAdvisorMelia Marbella Banus
The Kids & Co Room with access to the pool at the Melia Marbella Banus
Professional photo exclusively commissioned by TripAdvisorMelia Marbella Banus
The Kids & Co Room with access to the pool at the Melia Marbella Banus
vue de notre chambre (rez de chaussée)
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12345645
Hi do you have adjoining rooms please?
Dear Roving589670, As Mark635 says, we do have adjoining rooms. These rooms come with an extra charge that varies depending on the season. I would recommend booking directly through our hotel reservations department if you want adjoining rooms. Warm regards, Pedro Estrade Guest Experience Coordinator
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Are the pools open in the last week of October ?
Hi the family pool is now the main pool the adult pool is quite small regarding the level there is a adult level room (with alcohol etc) and a children’s level room with soft drinks etc they are connected by a outside sun terrace
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Dear Meander811568, Thank you for contacting us through TripAdvisor, we are so glad to know that you are considering Melia Marbella Banús for your future holidays. There is a 60km distance from Malaga Airport to our hotel and it is a 45 minute drive. Taxi fare is about 85 - 90 € but if you contact the hotel we can arrange a private transport for 82€. Thaks again for your question, I hope this information helps you. Warm regards, Pedro Estrade Guest Experience Coordinator
0 votes
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12345628
"Request a room not looking over the dust garbage dump and car park ."
"Upgrade your rooms"
"Very nice family room (The level)"
"Rooms on the upper floors possibly the quietest"
"Try to avoid the rooms facing the car park"
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12345620
PRICE RANGE
US$95 - US$376 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia marbella banus hotel marbellasol melia marbella dinamarmelia marbella dinamar
LOCATION
SpainAndaluciaProvince of MalagaCosta del SolMarbella
NUMBER OF ROOMS
200
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