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Royal Al-Andalus

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572 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Reviewed 4 April 2013 via mobile

This is the second time me and my partner have stayed here, absolutely love it! It's clean, staff at reception are so friendly and the location is great! Last year we stayed July time so was obviously busier but it really didn't make a difference other than the pool bar being closed and having to walk inside to purchase drinks,...

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Helpful?
2Thank EatGoodGrub
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear costumer, Thank you for share your opinion of the Hotel Puente Real. We like to know that you has liked our hotel. We wait to return to see you soon. You can follow our innovations in our Facebook Best regards.

west midlands
Reviewed 31 March 2013

we arrived on a sunday lunchtime, check in was quick, we found our room eventually after some confusion as numbers are out of order, room was large enough for the two of us, beds comfortable, spacious and room was overlooking pool, bathroom had 2 good sized sinks and a shower over bath, shower was great, nice and hot, bath /shower...

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3Thank kebav
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear costumer, Thanks for sharing your experience on TripAdvisor. We're glad you found our hotel to your liking both staff, food and facilities. We take note of your suggestions, to help us improve. You can follow our news on our Facebook. Best regards.

Granada, Spain
Reviewed 29 March 2013

Thank you so much for an excellent stay with my group last week, the staff were so friendly and accommodating, the 4am coffee and rolls were very much appreciated by all! The gardens, even in the rain looked beautiful, i look forward to seeing them in the sun. Many thanks.

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2Thank deborahwilson
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear costumer, Thank you very much for sharing your experience. We're glad you enjoyed the Hotel Royal Al-Andalus. We we hope for you to enjoy our hotel with sun anytime. You can see our news on our Facebok. Best regards.

Poole, United Kingdom
Reviewed 26 March 2013

We first stayed here 3 or 5 years ago and were really pleased with everything. However, having just returned from a stay there things have gone terribly downhill. The worst part was the food. Not much to choose from and what was offered was poor quality and hardly hot. Believe me we were not the only ones complaining. There was...

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Helpful?
2Thank sue w
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear costumer, We welcome your comments to help us improve. We felt that the food was not to his liking this time, even though our service buffet offers a wide variety. We work every day to give the best service to our customers. Best regards.

Rugby, England, United Kingdom
Reviewed 15 March 2013

This is smallish 4 stars hotel located a stone throw fro costa del sole beach and walking distance to the town of Torremolinos where there are regular bus services to Malaga and Marbella etc. it will form an excellent base to explore Al Andulus town and cities such as Granada Seville and Qurduba. It is with in easy reach, via...

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1Thank Aqua12345
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear costumer, Thank you very much for sharing your experience and recommend our hotel. We are glad you enjoyed the Hotel Royal Al-Andalus. We hope to see you again when you visit Andalucía. You can follow our news on our Facebook. Best regards.

Swansea, United Kingdom
Reviewed 3 March 2013

On our last visit we pre-requested a room, which was available on arrival, with a pleasant smile from the English speaking Receptionist. We have booked for two holidays again this year, because of the comfort of the Hotel and the support and warmth of the Staff. We manage the food because the salads are excellent, and we invariably find an...

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Helpful?
5Thank Chris C
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Hi Chris, Thank you very much for your comment. We are pleased to hear that your stay was enjoyable. It will be a pleasure to have you in our Hotel, thank you very much for your faithfulness. We will take note of your suggestions. We invite you to follow us on our Facebook page. Best Regards,

Antrim, United Kingdom
Reviewed 26 November 2012

i stayed at royal andalus hotel torremolinas from 19th october to the 26th october 2012 for my 60th birthday break with my wife, i work in the travel trade as a tour manager/guide for the past 12 yrs traveling around euorpe and uk/lreland and staying in different type of hotels, i would not say this is a 4 * hotel...

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5Thank mancity185
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear customer, We will take note of all your suggestions and comments. We will communicate to relevant departments. Despite the minor inconveniences of your stay we hope you enjoyed a relaxing break in Torremolinos. We invite you to follow us on our Facebook page to see our promotions. Kind Regards,

Vik, Iceland
Reviewed 2 November 2012

I would give them 2 1/2 if I could but didn´t feel like giving 3. The first was that when we came there was a trouble with finding our booking made by booking.com, it almost seems like the hotel staff does not use computers, every recervation was on a paper, there for my recervation made earlyer the arriving day was...

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1Thank Travelersouth10
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear customer, We regret not meeting your expectations. We will continue working hard to offer the best of ourselves to our customers. We appreciate your comments about our facilities. Please note that our hotel complies with Andalucia Tourism Act which regulates the hotel classification. Sorry for the inconvenience. We wish to see you again at Hotel Royal Al Andalus. Kind...

Alloa, United Kingdom
Reviewed 31 October 2012

We were booked for the royal costa hotel but got changed to this hotel.The rooms are spacious with comfy beds,towels changed daily but rooms not cleaned eg carpet.The food is ok needs more variety and be hotter(microwave provided).All the staff were great couldnt fault a thing.Drinks are expensive if not all-inclusive.To keep room on till 7pm was 49.50 euros too...

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4Thank rabeileen
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear customer, Thank you very much for your comment on Tripadvisor. We are glad you who were satisfied with the change to our Hotel. We will take note of your suggestions for improvement. Our staff are our most important asset. We hope your visit again. Kind Regards,

cape town
Reviewed 24 October 2012

Bedroom was quite comfortable, as it was October the Aircon didn't work and we had to sleep with the balcony door open, luckily we were on 4th floor. Room cleaning was minimal. public rooms adequate, but lacked atmosphere. Nice gardens and pool area. the worst part of the holiday was definitely the dining. Food was appalling and the service deplorable....

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Helpful?
Thank joaniebaby63
HotelRoyalAlAndalus, Community Manager at Royal Al-Andalus, responded to this review

Dear customer, Thank you very much for your review. We regret that little inconveniences during your stay did not allow you to enjoy your vacation within your expectations. We will take note of your suggestions for improvement to inform to relevant departments. We hope to see you soon with us. Kind Regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Self-Serve Laundry

Additional Information about Royal Al-Andalus

Address: Calle Al Andalus 3, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Price Range: $68 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Al-Andalus 4*
Number of rooms: 164
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Also Known As:
Royal Al-Andalus Hotel Torremolinos
Royal Al-Andalus Torremolinos, Costa Del Sol, Spain
Hotel Style:
#23 Luxury Hotel in Torremolinos
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Questions & Answers

Here's what travellers have asked, with answers from Royal Al-Andalus staff and other travellers.
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Questions? Get answers from Royal Al-Andalus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“sea view also face pool,”
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“High floor”
 of 5 bubbles 738bigmama, 24 Oct 2016 | Read review
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 of 5 bubbles 765allanr, 7 Oct 2016 | Read review
“Pay a bit extra and have a room on a high floor overlooking pool and gardens with a sea view.”
 of 5 bubbles thanetdj, 25 Sep 2016 | Read review
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