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Hotel Roc Lago Rojo

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634 Reviews from our TripAdvisor Community

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Showing 249: English reviews
County Londonderry, United Kingdom
Reviewed 1 week ago

Summarising the good points first: * Overall staff were friendly and courteous with Petra (front desk) proving very efficient and helpful. Juan in the bar served drinks with a smile. * Location of hotel good, close to shops, bars and seafront * Bedrooms clean and well made-up by cleaning team Summarising the negative points: * hotel is dated * Not...

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Helpful?
Thank Mervyn H
Nottingham, United Kingdom
Reviewed 1 week ago

New rooms which look already outdated...new build with broken walls.....bathroom smells like a sewer. Staff is not unfriendly but also not friendly. No asking 'how was your trip', not asking 'how was your stay'. Breakfast was OK, but clumsy and coffee machines are old and do not work properly. Theme dinners were..... well.... stick to your theme.... Asian is Asian...

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Helpful?
Thank Peter B
Ireland
Reviewed 2 weeks ago

We reviewed Hotel ROC Lago Rojo, Carihuela, Costa del Sol after our first visit in 2011 and have just completed our fifth visit with three weeks from 25th Oct to 15th November 2016. As on most previous visits, we were on full board. This was a wise decision as the variety and quality of the food has improved distinctly within...

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Helpful?
Thank JandB2012
NEWCASTLE UPON TYNE
Reviewed 3 weeks ago

How this hotel got a 4 star rating is behind me, the beds are rock hard, when I asked for a bed topper to help soften I was told by a very snotty male receptionist , Estas brome ado, (You must be joking) he thought I didn't speak Spanish. Went down for our first breakfast and it was like cattle...

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Helpful?
Thank Jimmy R
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear Jimmy R, We are very sorry that your stay at our hotel did not have the expectations what you had. We have taken note of the aspects with which you were not satisfied and we will consider to improve our service. Best regards, the team of Roc Lago Rojo

Reviewed 3 weeks ago via mobile

we're moved to this hotel as the one we had booked was unavailable for some reason, very pleased with the location and friendly staff, however unable to get sunbeds on rooftop area due to selfish residents putting towels on beds and not appearing till hours later, went to nearby beach, Holiday spoilt by two londoners playing music and singing til...

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Helpful?
Thank weetam3459
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear weetam3459, We are very sorry that your stay at our hotel did not have the expectations what you had. It is very important to receive all kind of feedback from our guests in order to improve our service continuously. We appreciate the intention and the time you took to share your experience at Roc Lago Rojo hotel and we...

Northern Ireland
Reviewed 4 weeks ago

We arrived at this hotel late at night, after the restaurant had closed, to find that they had made us a cold meal which was very welcome. Staff were friendly and helpful. Our room was on the 4th floor overlooking the street. Most of the rooms in the hotel are called Junior Suites - a bedroom/ bathroom/living area with a...

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Helpful?
Thank AliD82
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear AliD82, First of all thank you very much for your visit to Roc Lago Rojo Hotel. We value the feedback that you give us about the hotel, it's very important for us to know the experience of our guests with your prospect, as it helps us to improve the quality of our services and thereby improve the satisfaction of...

Glasgow
Reviewed 4 weeks ago

Great location, close to bars and shops. Room was basic, spacious but clean. food in the hotel was poor, never very warm, even the Tea & Coffee machine wasn't very warm. They also had a hot water urn which, you've guessed it.....wasn't too hot. There was a microwave which suddenly stopped working, this was reported to a waiter who's reply...

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Helpful?
Thank JPit
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear JPit, We are very sorry that your stay at our hotel did not have the expectations what you had. We have taken note of the aspects with which you were not satisfied and we will consider to improve our service. Best regards, the team of Roc Lago Rojo

London, United Kingdom
Reviewed 4 weeks ago

Stayed in this hotel in October for a week. The hotel is in a fantastic location, just set back one street from the beach. If you use the gate at the rear of the hotel it takes you straight to the restaurants/shops along La Carihuela. The hotel, in my opinion, is not really a 4 star. The room we had...

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Helpful?
Thank Gabby R
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear Gabby R, First of all I would like to thank you for choosing Roc Lago Rojo for your recent visit to Torremolinos. It is very important to receive all kind of feedback from our guests in order to improve our service continuously. We appreciate the intention and the time you took to share your experience at Roc Lago Rojo...

Ireland
Reviewed 4 weeks ago via mobile

We have recently come back from an 8 day stay at this lovely hotel. We had a lovely room over looking the garden and swimming pool. The beach was on our door step. The food was good and the staff were ever so friendly. It was our first visit and we will certainly be back.

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Helpful?
Thank Margaret O
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear Margaret O, Thank you very much for your great review. We are very happy to hear that you enjoyed our hotel and all the services we offer. We really appreciate you have taken time to share your experience with other possible guests. We look forward meeting you again in Roc Lago Rojo Hotel in the next future. Best regards...

Armagh, United Kingdom
Reviewed 5 weeks ago

Back again still spotlessly clean with excellent staff good breakfast clean and quiet rooms, bar staff very friendly and efficient all in all couldnt reccommend enough bar prices not bad Only negative was the carpet on the corridor on 3rd floor need replaced as it is a potential trip hazzard

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Helpful?
Thank Pip803
Roc H, Director de Recepción at Hotel Roc Lago Rojo, responded to this review

Dear Pip803, Thank you very much for your great review. We are very happy to hear that you enjoyed again our hotel and all the services we offer. We really appreciate you have taken time to share your experience with other possible guests. Because of the carpet I wanted to tell you that we will change it soon. We look...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Concierge
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hotel Roc Lago Rojo

Address: Calle Miami 5 | La Carihuela, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Price Range: $93 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Roc Lago Rojo 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Roc Lago Rojo Hotel
Roc Lago Rojo Torremolinos
Hotel Roc Lago Rojo Torremolinos, Costa Del Sol, Spain
Hotel Style:
#11 Luxury Hotel in Torremolinos
#17 Family Hotel in Torremolinos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Roc Lago Rojo staff and other travellers.
22 questions
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Questions? Get answers from Hotel Roc Lago Rojo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room overlooking the pool or the neighbouring appartment building if you are a light sleeper.”
 of 5 bubbles AliD82, 8 Nov 2016 | Read review
“Rooms on higher floors have msgnificent views”
 of 5 bubbles 651pip, 31 Oct 2016 | Read review
“Go high. Further away from the road, and ask if they do upgrades. They appear to offer very cheap sea view upgrades out of season.”
 of 5 bubbles HenryT271, 20 Oct 2016 | Read review
“Higher rooms have a better view and are quieter (due to road noise)”
 of 5 bubbles NewsManchester, 18 Oct 2016 | Read review
“Ask for room overlooking pool as some balconies are overlooking the road which can be busy and not quite as nice a view.”
 of 5 bubbles LPA56, 11 Oct 2016 | Read review
5 of 5
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