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Palacio de Santa Ines

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Traveller (481)
Room & Suite (439)
Dining (34)
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Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(124 reviews)
“old town”(51 reviews)
“spiral staircase”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Accessible rooms
3 Star Hotel
All hotel details
Additional information
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,437)
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10
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461
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59
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Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farecharming hotelalbaicin districtcentury buildinglots of charactersitting areaold palacebreakfast was excellentno elevatorbreakfast roomtea and coffeecar parkshort walk
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111 - 115 of 768 reviews
Reviewed July 26, 2017

We were very pleasantly surprised with this hotel. The hotel was as the pictures showed. The staff were nice and helpful. Located in the heart of town where all the activity is. A few steps to the left, right, up and down the streets are...More

1  Thank Al H
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded July 29, 2017

Dear Al, We would like to thank you for your comment about your recent stay in our Hotel. We are pleased to know that you enjoyed your holidays in Granada and that you appreciated all our services: our staff, the location and the charm of...More

Reviewed July 22, 2017

Staff were very helpful and friendly and had good recommendations for restaurants. Location was excellent, in old town within walking distance of all main sights. Really close to some lovely cafes. Good value for money.More

Thank 529idad
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded July 29, 2017

Dear Guest, First of all, we would like to thank you for the opinion. We are happy to know that you enjoyed your holidays in our Hotel and we hope that if you ever come back to Spain, you will not forget about us, you...More

Reviewed July 22, 2017

If you want to visit the Alhambra and explore Granada old town then the Palacio de Santa Ines is ideal for this purpose. The 3 star hotel is situated in the Albayzin/Albaicin quarter under the Alhambra. The hotel does not have a bar or restaurant...More

Thank David P
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded July 29, 2017

Dear David, Thank you very much for your opinion, a 5 star note is one of the best motivations to keep working hard. We always try to make the staying of our Clients as enjoyable as possible and we hope you brought back home wonderful...More

Reviewed July 22, 2017

friendly helpful staff. location is great. loved the room. breakfast is lots and lots and with good coffee. the taxidrivers are unbelievingly good in driving up and down in impossibly narrow streets and without flinching taking corners and turns without a scratch from the brick...More

Thank avd14
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded July 29, 2017

Dear Guest, It is such a pleasure know that you enjoyed your stay with us. We are glad that our staff was helpful to you, they do everything to make your holidays as enjoyable as possible. We hope that if you ever decide to come...More

Reviewed July 19, 2017

My wife and I took a 3+ week honeymoon where we stayed at over 10 places throughout Europe. Palacio Santa Ines was without a doubt our favorite stay. They treated us like royalty. The staff was amazing, the room was the most comfortable of the...More

Thank Jappa84
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded July 21, 2017

Dear Jappa84, Thank you so much for such a positive opinion about our staff. For them it is the best award and it gives them the motivation to keep working hard. We hope you rested here and brought back home wonderful memories. Kind regards, Customer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$69 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$69 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (481)
Room & Suite (439)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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ktjp
April 26, 2018|
Answer
Response from Heather S | Reviewed this property |
Not entirely sure, but the room we stayed in (and in most places I've traveled in Europe) even the 'double beds' were twin beds pushed together with their own sheets and everything so you should be able to pull the beds... More
2
Votes
Juliabld
April 23, 2018|
AnswerShow all 5 answers
Response from Vik S | Reviewed this property |
From memory it was 7 to 11 am... And very substantial menu. Loved the accom, room was very generous size and location perfect to walk everywhere....
1
Vote
Superspikes
October 22, 2017|
AnswerShow all 4 answers
Response from Mianne76 | Reviewed this property |
Room 34 on the last floor has an amazing view of the Alhambtra!
0
Votes
Room Tips
"Second floor room overlooking the main reception area with it's own interior balcony with skylight and..."
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"Stay away from the side facing the entry courtyard, ask about parking before your travel day"
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"ask for the double room with a view aka Mirador de Daraxa"
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"Rooms with Alhambra view, of course"
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