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Hospes Palacio de los Patos

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Hospes Palacio de los Patos
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1,248 Reviews from our TripAdvisor Community

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Showing 641: English reviews
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London
Reviewed yesterday NEW

When you pull up to the hotel you know you have arrived somewhere special. Lovely old building tastefully decorated in a modern style, with spacious comfortable bedrooms (prone to nighttime street noise, which can be a nuisance). Incredibly attentive staff, who want to make your stay as comfortable as they can. Special mention to the GM for going out of...

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Helpful?
Thank gerry_barnett
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear Guest, First of all, I would like to thank you that you have shared your experience at Hospes Palacio de los Patos with us. We are very glad to know we have reached your expectations and you enjoyed the hotel and our staff service. We hope to welcome you back in a future, Kind regards, Ramón García General Manager

London, UK
Reviewed 3 days ago NEW

To do this review justice, I must explain that we really just use the room. Since we were in the new block with a separate entrance through the restaurant, we had little contact with the staff beyond eating twice in the restaurant and the complimentary 15 minute massage. Our room was new, decorated in a trendy theme with some minor...

Review collected in partnership with this hotel
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Helpful?
Thank CarolineBradbeer
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear guest, First of all, thank you for the time you have taken to review your experience We apologize for all the inconveniences you have found during your stay. We are already working to ensure all our guest are fully satisfied. We hope we can welcome you back, so you can give us a second chance to show the real...

Oakville, Ontario
Reviewed 5 days ago NEW

This hotel is divided into 2 buildings: one is part of a historic home and the other is a new building. We stayed in the new one, and it was beautiful. The room was large, very bright and had a large bathroom. The bed was actually a large king size. Although it is centrally located, and walking distance from everywhere,...

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Helpful?
Thank crisflojus
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear guest, First of all, thank for sharing your comments about your stay at our Hotel. At Hospes Hotels, our goal is to ensure that all of our guests enjoy a fully revitalising experience. I would like to offer you our most sincere apologies, unrtunately, during your stay at Hospes Palacio de los Patos we did not meet their expectations....

Reviewed 6 days ago NEWvia mobile

Breakfast had a minimal selection of hot offerings. It's a good breakfast if it's free - if you have to pay $48 euro, it's absolutely not worth it. We were charged for one of the three nights for breakfast. We were told when we checked out that we didn't pay for breakfast for our last night. It would have been...

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Helpful?
Thank Lydia R
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear Customer, First of all, thank you for staying with us during your visit to Granada. We have taken into consideration all your comments and we are already working to ensure will not occur again. Thank you for letting us know about your experience with us. We wish you could visit us again to see the improvements made and to...

Chicago, Illinois
Reviewed 1 week ago

This hotel is beautiful and has a great location. The staff is friendly and accommodating. I was traveling with my adult siblings and we ran into a couple of issues. For one there was no space to hang things in the bathroom which in minor but inconvenient. The major issues was the bathtub/shower room smelled like sewage the entire time...

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Helpful?
Thank che_angel
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear guest. First of all, thank you for your comments that will help us to improve. We apologize for all the inconveniences you have found during your stay. We are already working to ensure all our guest are fully satisfied. We thank you again for the time you have taken to review your experience and we hope we can welcome...

Dorset
Reviewed 1 week ago

Very friendly staff great service. Lovely characteristic hotel with colonial room, lovely big comfortable bed. Great location for all the attractions. Would definitely recommend this place! Valet parking,

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Helpful?
Thank welltravelledDorset
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear guest, Thank you very much for taking your time to let us know your opinion about Hospes Palacio de los Patos. I will be very proud to communicate your high level of satisfaction to the Hotel team. We all will be very glad to welcome you back in a future. Best regards, Ramón García Hotel Manager

bucks
Reviewed 1 week ago

We stayed here recently for 5 nights to celebrate my husbands birthday.. We stayed in a 'dreamer' room in the modern part of the hotel. The room was beautifully light and extremely clean and comfortable. Excellent breakfast selection in the restaurant overlooking the patio.The hotel is smart and elegant and has a large peaceful and comfortable patio and bar area...

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Helpful?
Thank wend123
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear Guest, First of all, I would like to thank you that you have shared your experience at Hospes Palacio de los Patos with us. We are very glad to know we have reached your expectations and you enjoyed the room and our staff service. We hope to welcome you back in a future, Kind regards, Ramón García General Manager

Reviewed 1 week ago

We did have a decent stay at Hospes Palacio de los Patos. The main things we liked were the staff and the location. Certain things let the hotel down a little like the sauna was broken, the steam room was never on when we wanted to use it, a strange sewage smell in the bathroom and the hotel food menu...

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Helpful?
Thank MrandMsModha
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear Guest, First of all, Thank you for choosing our Hotel during your visit to Granada. We are glad to know you enjoyed our service and location and we really apologize for the inconveniences you found during your stay. Hoping we can welcome you back to experience our improvements. Best regards, Ramón García. General Manager.

New York, United States
Reviewed 1 week ago

Beautiful hotel with a staff that was incredibly friendly and helpful. We stayed in a junior suite on the top floor with excellent amenities. The staff arranged a private tour of the Alhambra for us with an outstanding English-speaking guide.

Review collected in partnership with this hotel
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Helpful?
Thank A M
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear Guest, First of all, I would like to thank you that you have shared your experience at Hospes Palacio de los Patos with us. We are very happy to know we have reached your expectations and you enjoyed the room and our staff service. We hope to welcome you back in a future, Kind regards, Ramón García General Manager

Reviewed 2 weeks ago via mobile

We'd looked at several hotels before going for this one, and having now been to the city I'm delighted we chose this one. The photos on the website look a little clinical but actually this is a very elegant and beautiful hotel that didn't feel at all clinical. The rooms are spacious and luxurious with a super comfortable ginormous bed....

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Helpful?
1Thank Jgilro
fompalaciopatos, Director General at Hospes Palacio de los Patos, responded to this review

Dear Guest, First of all, I would like to thank you that you have shared your experience at Hospes Palacio de los Patos with us. We are very happy to know we have reached your expectations since at Hospes Palacio de los Patos our goal is to ensure that all of our guests enjoy a fully revitalizing experience. We apologize...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hospes Palacio de los Patos

Address: Calle Solarillo de Gracia 1, 18002 Granada, Spain
Region: Spain > Andalucia > Province of Granada > Granada
Price Range: $228 - $786 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hospes Palacio de los Patos 5*
Number of rooms: 40
Reservation Options:
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Also Known As:
Hospes Palacio De Los Patos Hotel Granada
Hotel Style:
#1 Luxury Hotel in Granada
#1 Spa Hotel in Granada
#3 Business Hotel in Granada
#7 Romantic Hotel in Granada
#12 Family Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from Hospes Palacio de los Patos staff and other travellers.
17 questions
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Philadelphia, Pennsylvania
18 days ago
1 month ago
2 months ago

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Questions? Get answers from Hospes Palacio de los Patos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To enjoy this classical venue book a room in the main building. ”
 of 5 bubbles CarolineBradbeer, 24 Mar 2017 | Read review
“The modern rooms are spacious and have a lot of light, ask for one facing the garden.”
  • view of bathroom from room
 of 5 bubbles crisflojus, 22 Mar 2017 | Read review
“We were upgraded to a junior suite which was lovely”
 of 5 bubbles welltravelledDorset, 19 Mar 2017 | Read review
“See if you can get a room in the old part of the hotel”
 of 5 bubbles richardandrews9, 4 Mar 2017 | Read review
“New rooms are big on style but the bathroom has no space for amenities or hooks for robes and towels. The bath is marble.”
 of 5 bubbles intrepidlondon, 1 Mar 2017 | Read review
5 of 5