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Petit Palace Santa Cruz

1,044 reviews
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Traveller (234)
Room & Suite (195)
Dining (46)
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Overview
  • Excellent33%
  • Very good45%
  • Average16%
  • Poor5%
  • Terrible1%
Travellers talk about
“santa cruz”(50 reviews)
“great location”(99 reviews)
“family room”(18 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Wheelchair Access
4.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,044)Write a Review
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Show reviews that mention
All reviewssanta cruzgreat locationfamily roomold townbathroom doorfree bikesmodern facilitiesbunk bedssmall squarebreakfast roomwalking distancejewish quarterair conwell located hotelcoffee machineminutes walk from the cathedralshort stay
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1 - 5 of 491 reviews
Reviewed 2 weeks ago

I truly enjoyed staying at the Petit Palace Santa Cruz. The receptonist was super friendly and helpful! I highly recommend this place and would return anytime. The picturesque atmosphere and the briliant location will help you not only to discover the city but give you...More

Thank Laura S
Response from Jesús P, Manager at Petit Palace Santa CruzResponded 1 week ago

Dear Laura, Thank you very much for your wonderful review through Tripadvisor. We are really happy you enjoyed our hotel location and our staff could get a great experience. We look foward to having you soon. Sincerely Jesús P. Manager

Reviewed 3 weeks ago

Large, clean and quiet rooms, excellent for big families. Perfect location.The staff is very proffesional and friendly.The surrounding is beautiful, it is very close to cathedral and Casa de Pilatos. Our children were happy of room service - they have eaten delicious hamburgers and caesar...More

Thank Grzegorz M
Response from Jesús P, Manager at Petit Palace Santa CruzResponded 3 weeks ago

Dear Grzegorz, Thanks for your feedback. We are delighted you enjoyed our hotel with your family, for us is important you had a great experience between us. We look foward to having you soon. Sincerely Jesús P: Manager

Reviewed 3 weeks ago

The location of the hotel is perfect, in the old town, within walking distance of everything important, the staff was warm, friendly and very efficient, breakfast - excellent! The rooms are small, but clean and modern. A very well run little hotel!

Thank Maria P
Response from Jesús P, Manager at Petit Palace Santa CruzResponded 3 weeks ago

Dear María, Thank you so much for your feedback, we are glad you enjoyed our hotel and you appreciate our staff, location, and breakfast. See you soon. Thank you and our best regards. Jesús P. Manager

Reviewed 3 weeks ago

We had a fabulous 3 nights in Seville in November with the weather at 24 degrees, enjoyed it so much I booked it again for May. Hotel is a €25 for 15 minutes taxi journey from Airport. Hotel was nice, on arrival I noticed the...More

Thank IrishFamilygirl
Response from Jesús P, Manager at Petit Palace Santa CruzResponded 3 weeks ago

Dear guest, Thank you for you nice review, we are happy you enjoyed our nice location, staff and breakfast. We inform you we had changed front glass doors. Thank you for your trust and we look foward to having you soon.

Reviewed 4 weeks ago via mobile

This hotel is excellently located. It’s about 300 meters away from the cathedral and around it are good restaurants. You don’t have to go far. It’s also a short walk from the plaza where a tourist van can park while waiting for you. Staff are...More

Thank Girme G
Response from Jesús P, Manager at Petit Palace Santa CruzResponded 3 weeks ago

Dear Girme, Thank you for your feedback, we are happy you enjoyed our hotel location and staff. I take your comments of Little tips you mentioned to improve, thank you for your opinión. We would like to hearing you back. Sincerely Jesús P. Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$108 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Seville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Seville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (234)
Room & Suite (195)
Dining (46)
Questions & Answers
Ask a question
L C
30 January 2018|
Answer
Response from Maria Angeles M | Property representative |
Good afternoon, We have laundry service at the Hotel, you can leave the clothes and will be cleaned in 24 hours. If you prefer we can give you directions to the nearest self service laundry. Best regards M Angeles... More
0
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Google Translation
Jorge Arturo N
11 October 2017|
AnswerShow all 2 answers
Response from Maria Angeles M | Property representative |
Buenos días Jorge, Nuestras habitaciones Triples tienen tres camas de 90 cm y son amplias, si prefiere reservar una habitación Familiar esta tiene 4 camas y son las mas grandes que tenemos. Un saludo M Angeles Martin Jefa... More
0
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Google Translation
Irene R
5 September 2017|
AnswerShow all 2 answers
Response from Maria Angeles M | Property representative |
Dear Irene, We have a personalized fragrance in the Hotel, it smells like fruit, something like melon... Anyway you can try, it smells only at the public areas, not at the rooms. Best regards M Angeles Martin Front Desk... More
0
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Room Tips
"Get a room not facing the main road so at the back of the hotel."
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"Room on the ground floor very noisy (avoid!)."
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"Ask always for a room upstairs to the outside!"
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"Basic room is comfortable but rather small. Rooms facing the street can be pretty noisy with late night..."
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