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Petit Palace Santa Cruz

1,048 reviews
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Traveller (234)
Room & Suite (195)
Dining (46)
Overview
  • Excellent33%
  • Very good45%
  • Average16%
  • Poor5%
  • Terrible1%
Travellers talk about
“santa cruz”(50 reviews)
“great location”(99 reviews)
“family room”(18 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Concierge
Wheelchair Access
4.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)Write a Review
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All reviewssanta cruzgreat locationfamily roomold townbathroom doorfree bikesmodern facilitiesbunk bedssmall squarebreakfast roomwalking distancejewish quarterair conwell located hotelcoffee machineminutes walk from the cathedralshort stay
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301 - 305 of 493 reviews
Reviewed 12 October 2013

I saw some reviews good n bad but thought let's give it a go seemed to be a good location. Not sure why u put down room preference like high floor light room with a double bed when u always get the first floor 2...More

2  Thank David P
Response from Rebeca T, Gerente at Petit Palace Santa CruzResponded 19 October 2013

Dear guest, We thank your review, this help us to improve. We are sorry for your disappointed stay. In our hotel the higher floor is the second and in the moment you arrive we have availability of rooms only in first floor. We sorry you...More

Reviewed 7 October 2013

This is a well-located hotel on the edge of the Barrio Santa Cruz in Seville. The Alcazar, cathedral and Giralda are only a 5 minute walk one way, whilst the shops of the modern centre are 5 minutes in the other direction.It's also a stone's...More

1  Thank Robertsclubman
Response from Rebeca T, Gerente at Petit Palace Santa CruzResponded 19 October 2013

Dear Guest, We thank your review, this help us to improve. We have few rooms on the ground floor, we change next day to his friends because they requested, if we knew you are disappointed with this room we would offer you change the room...More

Reviewed 23 September 2013

Very central and perfectly located hotel. The breakfast was varied and tasty and the room was really comfortable and equipped with a free laptop with free internet access. It was useful to check some information about the city routes and public transport. It is a...More

Thank Shalab_Agra
Response from Rebeca T, Departamento ventas online at Petit Palace Santa CruzResponded 27 September 2013

Dear client. Firstly thank you for your comments and the detailed description of the hotel and its services. We will pass along your praise to our entire staff. We're glad you had a pleasant stay with us and that you liked the room, breakfast, location...More

Reviewed 22 September 2013

Not very pleased with this facility at all. The only good thing about it was location. Very close to city centre and all attractions. As for the hotel itself, very, very difficult to find if you are driving yourself. Reception was uninterested, when asked for...More

1  Thank hockeyguyToronto
Response from Rebeca T, Gerente at Petit Palace Santa CruzResponded 30 September 2013

Dear client, First of all we thank you for sending us your opinions and suggestions because with them we can improve our service and customer care. Our hotel is located in the historic center of Seville, monumental city, it is for this reason that it...More

Reviewed 16 September 2013

Stayed here 6th to 9th September. 16th century building but great inside. In the room was a laptop, free wifi, an exercise bike, and a hydroponic tub!. The room approx 40 sq mts, also with large screen tv. Breakfasts were good, if bit busy at...More

Thank NeilJ1943
Response from Rebeca T, Departamento ventas online at Petit Palace Santa CruzResponded 21 September 2013

Dear client. Firstly thank you for your comments and the detailed description of the hotel and its services. We're glad you had a pleasant stay with us and that you liked the room, breakfast, location and care of the details of the hotel, because every...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$112 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Seville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Seville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (234)
Room & Suite (195)
Dining (46)
Questions & Answers
Ask a question
L C
30 January 2018|
Answer
Response from Maria Angeles M | Property representative |
Good afternoon, We have laundry service at the Hotel, you can leave the clothes and will be cleaned in 24 hours. If you prefer we can give you directions to the nearest self service laundry. Best regards M Angeles... More
0
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Google Translation
Jorge Arturo N
11 October 2017|
AnswerShow all 2 answers
Response from Maria Angeles M | Property representative |
Buenos días Jorge, Nuestras habitaciones Triples tienen tres camas de 90 cm y son amplias, si prefiere reservar una habitación Familiar esta tiene 4 camas y son las mas grandes que tenemos. Un saludo M Angeles Martin Jefa... More
0
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Google Translation
Irene R
5 September 2017|
AnswerShow all 2 answers
Response from Maria Angeles M | Property representative |
Dear Irene, We have a personalized fragrance in the Hotel, it smells like fruit, something like melon... Anyway you can try, it smells only at the public areas, not at the rooms. Best regards M Angeles Martin Front Desk... More
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Room Tips
"Get a room not facing the main road so at the back of the hotel."
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"Room on the ground floor very noisy (avoid!)."
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"Ask always for a room upstairs to the outside!"
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"Basic room is comfortable but rather small. Rooms facing the street can be pretty noisy with late night..."
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