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Palafox Hotel

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#14 of 80 Hotels in Zaragoza
Certificate of Excellence
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1 room 2 adults 0 children
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Palafox Hotel
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570 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Dundee, United Kingdom
Reviewed 18 September 2014

We had booked into this hotel for a 2 night stay but were so impressed by the friendliness and professionalism of all the staff that we decided to stay an extra night. I can't commend this hotel enough - Miguel, our concierge has to be one of the nicest and most helpful concierge we have ever come across - thank...

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Helpful?
Thank Lina N
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you so much for your great opinion and I will transmit your congratulations to Miguel and the rest of the staff. We are glad that you had an excellent stay with us. We hope you will come back again. Kindest regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Hazlemere
Reviewed 10 September 2014

We stayed one night on a driving holiday. Easy to get to if you ignore the no entry signs ;). No worries, the concierge took our bags & then parked my car. We had a junior suite which was nice, if a little old - but clean & had all the amenities required. View was awful, but we were only...

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2Thank RichardHazlemere
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your opinion wich is very importante for us. Regards, Elena Auría Dpto. Operaciones Palafox Hoteles

11559
Reviewed 9 September 2014

The hotel is located centrally within easy walking distance to most of the local attractions. The staff is very attentive and helpful. The rooftop pool is a big plus as it gets very hot in Zaragoza in the summer.

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Thank Jummers
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your pretty words regarding to the staff. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Zagreb, Croatia
Reviewed 2 September 2014

First stop on our beautiful tour to Basque was city of Zaragoza and Hotel Palafox. Hotel is 5 minutes' walk from the city center, near shopping and tapas bars in El Tubo. , Location is great because you are near everything; sightseeing spots, restaurants and bars. We have booked the Standard room since we had only one night stay. The...

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Thank zeljkadurovic
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you for your opinion about our hotel, all the suggestions of our guests give us the opportunity to improve. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Oslo, Norway
Reviewed 20 August 2014

It's a central hotel in Zaragoza. We were very disappointed with this hotel. Check in went quickly and we have got all the information about the city. But when we entered the room it was totally disappointment. Dirty and dusty carpet which need really proper cleaning, "old" smell in the room because of dust, dust and dead insects on the...

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Thank bigtraveler2000
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, We greatly regret the circumstances during your stay which is probably due to some kind of error when your room was assigned, because all rooms are always cleaned and checked, including the carpet, after the clients leave the room. There is a housekeeping department in the hotel, which is available 24 hour a day and they would have...

Richmond, British Columbia
Reviewed 5 August 2014

We had only one night in beautiful Zaragoza. Hotel Palafox was our choice and it did not fail us. The valet, Miguel, was exceptional. From the moment of our arrival, he made it his duty to make sure we had the perfect stay. This meant listening carefully to our request for help with restaurants! He is a genius: es un...

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Thank Rynt
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you for your kind words. I will transmit your congratulations to Miguel who will be happy. Kind regards Elena Auría Dpto. Operaciones Palafox Hoteles

Ardmore, Pennsylvania
Reviewed 22 July 2014

My wife spent three nights in July 2014. Very luxurious and close to casino (next door), restaurants, and shopping. Breakfast buffet was above average. Front desk staff was quite helpful and anxious to serve. We were quite happy with our stay here!

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Thank DWR59
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you very much for your opinion. Kind regards Elena Auría Dpto Operaciones Palafox Hoteles

Niceville, Florida
Reviewed 17 July 2014

I must say that writing anything negative after you've been treated well by the employees is difficult. But need to share the good and bad. Very friendly and warm reception by the front desk staff. Very good breakfast buffet is offered. The hotel is located nicely so that one can walk to several sightseeing spots. The rooms are quite large...

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1Thank Derek J
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you for your feedback. The hotel looks after its guests during their stay for they enjoy. All suggestions of our customers give us the opportunity to improve. Regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Coalville, United Kingdom
Reviewed 15 July 2014

We stayed at the Palafox last week and it was truely excellent. The staff were friendly, helpful and welcoming. Our room was immaculate and just what we needed. There is a great pool on the roof and a gym - we used these everyday. Breakfast was yummy with everything you could think off. We really enjoyed our trip to Zaragoza...

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Thank mdpurple
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Thank you very much for your kind opinion. I will transmit their congratulations to all the staff . We hope you will be back soon and so you can enjoy with our facilities and services. Kind Regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Miami, Florida, United States
Reviewed 10 July 2014

The hotel is on a good location and has parking. We were able to check in without any inconvenience. We only stayed for one night and did not have the opportunity to experience the service quality. The reason we only give this hotel 3 stars is because our room had a carpet that look and felt in need of heavy...

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Helpful?
Thank Carlos P
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear guest, Thank you very much for your opinion. We regret the inconveniences caused by the carpet. All the comments of our guests give us the opportunity to improve. We would like to have the pleasure of welcoming you back any time soon and so you can have the opportunity to enjoy the service quality. Kind regards Elena Auría Dpto....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 

Additional Information about Palafox Hotel

Address: Calle Casa Jimenez s/n, 50004 Zaragoza, Spain
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Price Range: $118 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palafox Hotel 5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Palafox Hotel Zaragoza
Hotel Style:
#3 Romantic Hotel in Zaragoza
#10 Luxury Hotel in Zaragoza
#11 Business Hotel in Zaragoza
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Questions & Answers

Here's what travellers have asked, with answers from Palafox Hotel staff and other travellers.
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Questions? Get answers from Palafox Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I imagine all are as smart as ours which was only standard model”
 of 5 bubbles TitusT, 11 Sep 2016 | Read review
“all rooms are nice”
 of 5 bubbles 994margarethak, 7 Sep 2016 | Read review
“Large balconies - top or 2 top floors...”
 of 5 bubbles Burian39, 26 Jun 2016 | Read review
“Great Hotel & location”
 of 5 bubbles mabdelhameed, 15 May 2016 | Read review
“Fifth floor, on the other side of the street”
 of 5 bubbles 691didierm, 3 Mar 2016 | Read review
5 of 5