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Palafox Hotel

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#11 of 80 Hotels in Zaragoza
Certificate of Excellence
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556 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Ghent, Belgium
Reviewed 31 January 2014

I booked on the phone and the lady was very helpful sent me an email with the hotels address and GPS co-ordinates. We arrived parked with ease in their underground car park suitable for all vehicle types. The gentleman from concierge was very helpful and assisted us to reception with our bags. My wife had mistakenly packed our passports in...

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2Thank thealcoves
Amsterdam, The Netherlands
Reviewed 18 January 2014

Surprisingly good hotel for a business trip: online booking was easy and precise, welcoming and very well prepared staff at arrival, spotless room with all comforts, pleasant pillows and matress. Location is perfect, right in the middle of the city, walking distance to pretty much all the attractions.

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Thank Giorgio G
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear Guest, Thank you very much for your nice words. I' ll do hope that we will have the pleasure of welcoming you back any time soon. Regards, Elena Auría Dpto. Operaciones Palafox Hoteles

London, United Kingdom
Reviewed 29 November 2013

Friendly staff at reception and breakfast. Excellent breakfast spread. Very comfortable room, excellent night's sleep. Good lighting in the room, especially for reading. Best wifi of the 4 hotels I stayed in in Zaragoza. I would definitely go back there if I was back in Zaragoza. Location was great - easy to walk to lots of local bars and restaurants,...

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1Thank Kate H
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear Guest, We are so pleased that you had a wonderful stay with us. We´ll hope you will come back to visit us in the near future. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Brighton and Hove, United Kingdom
Reviewed 21 October 2013

Like many previous reviewers we found this hotel ticks all the boxes for a comfortable and convenient stay in Zaragoza. Staff really helpful and knowledgeable about where to eat etc .. Added bonus it has its own car park!

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Thank Gez44
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review

Dear Guest, We are so pleased that you had a wonderful stay with us. Kind regards, Isabel Sancho Dpto. Operaciones Palafox Hoteles

london
Reviewed 13 October 2013

Comfortable room, although the bathroom was a little tired looking. The real value of this hotel was its personable and extremely helpful staff, and it's brilliant location. Just on the edge of everything that you want to see and do in Zaragoza yet secluded enough for you to be away from the hustle and bustle when you want to relax....

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Thank Susie M
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review

Dear Guest, Thank you very much for your kind words. I' ll do hope that we will have the pleasure of welcoming you back any time soon. Regards, Isabel Sancho Dpto. Operaciones Palafox Hoteles

London, United Kingdom
Reviewed 2 October 2013

We used this hotel during our MotoGP trip this weekend. The staff are super helpful and professional. We were able to have a late check-out (5pm) for and extra é40. We thought a glass of house wine and a beer was pretty reasonable at é6.40, given that the house wine was Muga Rioja, which costs a lot more in London....

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Thank whitey-in-blighty
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear Guest, I would like to thank you very much about your lovely comments you made about our Hotel and staff during your stay. We will keep on working to maintain our high level of costumer service. Yours faithfully, Elena Auría Dpto. Operaciones Palafox Hoteles

Scottsdale
Reviewed 22 September 2013

Well located a short walk from most of the main sights in the old town and the magnificent basilica this is a decent enough hotel. Our room was OK with well worn old style furnishings but everything worked and it was clean.

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Thank PeterAZ
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review

Dear Guest, thanks for your comments. Best regards, Elena Auría Dpto. Operaciones Palafox Hoteles

Gliwice, Poland
Reviewed 18 September 2013

Good hotel with great rooms but very expensive breakfast and car park. Fresh orange juice for breakfast!Excellent. Scrambled eggs - definitely need improvement...unless you ask for freshly made one. Lots of sweets and fruit to choose from (if you like it). Good swimming pool. It's definitely a comfortable hotel with lots of restaurants around! Very good and professional service at...

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Thank Franeczka
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review

Dear Guest, We are so pleased that you had a wonderful stay with us. Kind regards, Elena Auría Dpto. Operaciones Palafox Hoteles

London, United Kingdom
Reviewed 5 September 2013

a beautiful city - and a lovely classy hotel great location and the underground parking makes it hassle free if you are driving on and out through spain the reception staff were very helpful - knowledgeable and the pride in their job and their city comes out in their recommendation where to go and what to see breakfast a real...

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Thank franceabroadfrench
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review

We are delighted to know you enjoyed your experience with us. We would like to thank you for all your lovely comments about the staff and the breakfast.We would love to welcome you anytime soon. Kind regards, Isabel Sancho Dpto. Operaciones Palafox Hoteles

RG27 8ND
Reviewed 26 August 2013

We stayed here for 2 nights and then returned after a week for 1 night. The reception staff were more than helpful without being OTT, nothing was too much trouble and they all spoke excellent English. Our room was large, the bed was comfortable and the linen was top quality. They allowed us to keep the room till 5 pm...

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Thank hedwig4080
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review

Dear Guest, We are so pleased that you had a wonderful stay with us. It is one of our main objectives that our guests feel like being at home during their stay with us. Kind regards, Elena Auría Dpto. Operaciones Palafox Hoteles

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 

Additional Information about Palafox Hotel

Address: Calle Casa Jimenez s/n, 50004 Zaragoza, Spain
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Price Range: $115 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palafox Hotel 5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Palafox Hotel Zaragoza
Hotel Style:
#3 Romantic Hotel in Zaragoza
#9 Luxury Hotel in Zaragoza
#11 Business Hotel in Zaragoza
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Questions & Answers

Here's what travellers have asked, with answers from Palafox Hotel staff and other travellers.
6 questions
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Questions? Get answers from Palafox Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I imagine all are as smart as ours which was only standard model”
 of 5 bubbles TitusT, 11 Sep 2016 | Read review
“all rooms are nice”
 of 5 bubbles 994margarethak, 7 Sep 2016 | Read review
“Large balconies - top or 2 top floors...”
 of 5 bubbles Burian39, 26 Jun 2016 | Read review
“Great Hotel & location”
 of 5 bubbles mabdelhameed, 15 May 2016 | Read review
“Fifth floor, on the other side of the street”
 of 5 bubbles 691didierm, 3 Mar 2016 | Read review
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