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Sercotel Hotel Gran Bilbao

1,991 reviews
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Traveller (558)
Room & Suite (388)
Storyboard
Overview
  • Excellent52%
  • Very good40%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Sercotel Hotel Gran Bilbao
Offers & Announcements: Free breakfast with your stay
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Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,991)Write a Review
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355 results
Traveller rating
141
172
28
10
4
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LanguageEnglish
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141
172
28
10
4
Show reviews that mention
All reviewsbus stop rightoutskirts of towndownhill walkold townmodern hotelrooms are hugegreat hotelminute walksecure parkingroom servicetransport linkstransporter bridgehighly recommend this hotelstayed at this hotel for nightsquiet areahotel restaurantcasco viejo
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1 - 5 of 355 reviews
Reviewed 4 days ago

Good location, easy walk into town centre, we caught tram in but walked back when we realised how close it is. Bedroom clean, good bathroom. Excellent service at reception, bar and in restaurant. The best breakfast ever - it was superb! Chefs on hand to...More

Thank SaraCorner
Response from Beatriz M, Guest Experience at Sercotel Hotel Gran BilbaoResponded 4 days ago

Dear SaraCorner, Thank you for taking your time to write your comments about your experience at Gran Bilbao Hotel and for share it with other travelers. It's great to hear that every aspect of your comment is highlighted with a such positive appraisal. Thank you...More

Hotel's Favourite
Reviewed 5 November 2017

Very easy to get to from the airport, there is an express bus from the airport. You buy your ticket from a kiosk. €1.45 or taxi at €25, the bus takes you to the centre then you have a choice, walk, tram or bus. The...More

2  Thank ABH542
Response from Beatriz M, Guest Experience at Sercotel Hotel Gran BilbaoResponded 11 November 2017

Dear ABH542, Thank you for choosing our hotel for your stay in Bilbao! We are extremely glad to know that you enjoyed your stay. We want to thank you also for your positive review and for your comments about our great breakfast, it a pleasure...More

A TripAdvisor Member
2
Reviewed 6 days ago via mobile

We visited this hotel for our 16 years belated honeymoon and Sandra and Beatriz went to astonishing lengths to ensure that our welcome was second to none with the room beautifully decorated and even champagne which totally surpassed our expectations. The cleaning team were then...More

Thank A TripAdvisor Member
Response from Beatriz M, Guest Experience at Sercotel Hotel Gran BilbaoResponded 5 days ago

Dear customer, Thank you so much for your fantastic review! We are thrilled to know that you enjoyed your experience at Gran Bilbao Hotel. We are really happy to know that you enjoyed our facilities and that you felt warmly welcomed by our staff. Your...More

Reviewed 1 week ago via mobile

Fantastic hotel would recommend very clean and tidy fantastic breakfast beds are huge rooms are very good it was brilliant just going on the 2nd on January everywhere was still Christmas mode bilbao is a fantastic city great food and drink keep up the good...More

Thank 138holidayman
Response from Beatriz M, Guest Experience at Sercotel Hotel Gran BilbaoResponded 1 week ago

Dear 138holidayman, Thank you for taking your time to write your great comment about your experience at Gran Bilbao Hotel and for share it with other travelers of Tripadvisor. It is always a pleasure to get first hand knowledge of how much did you enjoy...More

Reviewed 3 weeks ago

We stayed here for 2 nights. The staff were friendly, helpful, and able (and willing) to speak English. The restaurant food and service were exceptional. Parking is conveniently located onsight underground. This hotel is within walking distance to the city centre. There are also two...More

2  Thank Konago
Response from Beatriz M, Guest Experience at Sercotel Hotel Gran BilbaoResponded 1 week ago

Dear ScottandAngelina, Thank you so much for your fantastic review! We are thrilled to know that you have enjoyed your experience at Gran Bilbao Hotel. It's wonderful to read your kind comments about our restaurant, rooms and service in general, as well as our convenient...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Bilbao
#4 Best Value Hotel in Bilbao
#7 Business Hotel in Bilbao
#9 Romantic Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Bilbao
#4 Best Value Hotel in Bilbao
#7 Business Hotel in Bilbao
#9 Romantic Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (558)
Room & Suite (388)
Dining (135)
Hotel & Grounds (307)
Bathroom (83)
Family and Play Areas (8)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Samar K
7 July 2017|
AnswerShow all 3 answers
Response from Beatriz M | Property representative |
Hello Samar K, yes, our hotel is dog friendly. If you want to know our pet rules and rates, please, do not hesitate to send us an e-mail, it would be a pleasure inform you. Have a nice day!
0
Votes
Google Translation
Samar K
7 July 2017|
AnswerShow all 2 answers
Response from Tivy2014 | Reviewed this property |
Absolutely. Dog friendly. Obviously cannot take into restaurant.An extra charge may be applied.
1
Vote
136alice
6 July 2017|
AnswerShow all 3 answers
Response from Beatriz M | Property representative |
Dear 136alice, Thank you for contact with us! Parking reservation is not necessary, you can ask for use it on your arrival. The price is 14€/day. If you need our help with your booking details please, contact us again. Kind... More
0
Votes
Google Translation
Room Tips
"Ask to stay on the 7th floor with a view of the river."
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"Choose a room on a higher floor facing the lovely mountains, very relaxing."
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"Be sure to request rooms on the river side"
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"River view superior room."
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