We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Carlton Hotel

Show Prices
#10 of 43 Hotels in Bilbao
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Carlton Hotel
Carlton Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

839 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Carlton Hotel
See the most recent reviews
Showing 370: English reviews
Mexico City
Reviewed 26 February 2013

This is a great hotel with an excellent service in a perfect location. A classic in Bilbao. The location can hardly be better, in the best street in Bilbao, with lots of shops and restaurants around and at a walking distance to the old town, Guggenheim, etc.

Thank kartikmexico
Madrid, Spain
Reviewed 25 February 2013

Although it is a 5 starts hotel it is an old one. The quality of the sleep is quite good, not many noises With a spaceful room and bathroom. I really don't like the decoration at all, it is clear that the hotel did not change the decoration in more than 10 years, but this is just a personal likes...

Thank Jose R B
Wroclaw, Poland
Reviewed 22 February 2013

Perfect for quick sightseeing. Very close to most important monuments, museums and even the famous bridge is not far from here. You don't have to rent a car and by metro you can do all the trips you need. Excellent staff, hotel very good quallity, clean and quite good kitchen. Not far from here I found very nice( with typical...

1Thank Pod G
Dallas, Texas
Reviewed 19 February 2013

This is an excellent choice right in the heart of Bilbao, a historic hotel that is spotless in every respect. The room was clean and spacious, even by American standards of size. The bed was very comfortable too. If I have one complain about the room it would be that it lacked a coffee/tea service. Other than that, perfect. The...

Thank Waldo M
Reviewed 14 February 2013

stayed here twice in the last couple of years, very nice hotel in a very good location will always try to use this hotel when back in bilbao, we got very good deals when we stayed here, had breakfast some mornings and it was excellent, staff at this hotel were excellant

Thank ---casper1962-61
London /Nice
Reviewed 6 February 2013

brilliant location,very large clean and comfortable room classy old fashioned, staff very helpful sit in the American Bar to see old Bilbao and some wonderfully large G&T's as another reviewer put it - a snip at e80

1Thank philbyLondon_Nice
Reviewed 1 February 2013

Location is superb in the centre of Bilbao. We arrived late on a Sunday so the place was very quiet. We were not informed that the rooms all have free WiFi on the first night and unsuccessfully tried to access internet in the business centre. However, when we returnd on the Tuesday we were given the password for the WiFi....

Thank tamsdad
Reviewed 19 January 2013

Excellent location in the heart of Bilbao. 2 minute walk to river and Guggenheim plenty of bars,restaurtants and shops near by. Hotel is classic with a sweeping marble staircase large lounge areas. Resturant is not very nice, needs updating. Food and service was good. Room was clean and tidy. Both the room and bathroom were okay but in need of...

3Thank Andrew R
London, United Kingdom
Reviewed 18 January 2013

Stayed in Carlton for 3 nights in April 2012. It's a great historic hotel in the center of Bilbao, with lavish decor, marble and wood interiors. Huge rooms with great views, we had the one with a tiny balcony overlooking the square. you cant ask for better view really! The hotel has a small gym with a steam room. breakfast...

1Thank zuzanka111
Moscow, Moscow City, Russia
Reviewed 11 January 2013

Stayed in Carlton for two nights in Jan 2013 at a suspiciously low rate of 80 euros per night for a five-star hotel in the center of Bilbao, yet it proved to be everything one would expect from a historic hotel. A bit old and tired but lavish decor, creaky floors, marble and wood interiors and surprisingly spacious rooms ideal...

3Thank Alexey V

602 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (356)
Bathroom (24)
Room/Suite (54)
View from Room (11)
Hotel & Grounds (50)
Business Centre/Function Rooms (3)
Dining (11)
Family/Play Areas (2)
Other (201)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

All TripAdvisor Photos (226)
Amenities (6)
Imperial Suite (37)
Junior Suite (22)
Junior Suite-2 (12)
Dining (28)
Standard (26)
Superior (7)
Superior Classic (20)
Superior New (21)
The Hotel (47)

Management photos: Courtesy of the property manager

All Management Photos (20)
Hotel & Grounds (3)
Room/Suite (8)
Dining (2)
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bilbao hotels
Gran Hotel Domine Bilbao
NH Collection Villa de Bilbao
Show Prices
Show Prices
Show Prices
Hotel Miro
#6 of 43 in Bilbao
1,189 reviews
Melia Bilbao
#8 of 43 in Bilbao
2,242 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events. ... more   less 

Additional Information about Carlton Hotel

Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $145 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel 5*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Agoda and Travelocity so you can book your Carlton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Carlton Hotel Bilbao
Hotel Style:
#5 Family Hotel in Bilbao
#6 Business Hotel in Bilbao
#7 Romantic Hotel in Bilbao
#9 Luxury Hotel in Bilbao
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Carlton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View from room at the front of the hotel above the hotel entrance is lovely.”
 of 5 bubbles busbybee33, 13 Feb 2017 | Read review
“Some rooms have balcony if you are a smoker...”
 of 5 bubbles 631hakant, 20 Dec 2016 | Read review
“Had a room on the 6th floor it was good.”
 of 5 bubbles BennFamily, 24 Nov 2016 | Read review
“Probably higher floors, rooms facing the roundabout provides excellent view of town”
 of 5 bubbles OscarDeV, 26 Oct 2016 | Read review
“Pay a bit extra for an upgraded room and book directly”
 of 5 bubbles PartyofOne2013, 1 Sep 2016 | Read review
5 of 5