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All reviews great location the river old town guggenheim museum open plan comfortable beds modern hotel great shower zubizuri bridge walking distance excellent breakfast short break major attractions excellent hotel minute walk reception desk city centre
Hotel is really big and my room was far away from the elevator - all a way down the corridor and around the corner next to metal emergency staircase (you can imagine the sound when someone was using it). Taking the price into account -...More
I stayed at this hotel for 3 nights in room 429. As you arrive you will notice that the hotel has an underground car park, we didn’t use this but bearing in mind the few parking opportunities nearby this has to be good.
I loved the hotel. Clean, modern and very comfortable. Lovely lounge, bar and service in bar was excellent. My dining experience was shocking. Not charging me for something I couldn’t eat is not a satisfactory response. There is a staff protest outside the hotel which...More
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Date of stay: November 2018
Thank Paul K
Response from BilbaoNervion, Director General at Barcelo Bilbao NervionResponded 1 week ago
We appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal.
Furthermore, we were very saddened to read your disappointment with...More
The hotel is nice enough, my only concern was that the room are a bit small.
The location is great.
All the members of the staff are amazing especially Ines and Alasne that they couldn’t seriously doing anything more to make our stay amazing.Thank you...More
Date of stay: November 2018
Response from BilbaoNervion, Director General at Barcelo Bilbao NervionResponded 2 weeks ago
Thank you very much for sharing this great review of your recent stay at Barceló Bilbao Nervión.
Furthermore, we lament your dissatisfaction related to the size of the room. However, we would like to take the opportunity to inform you that we have...More
Te quality of the hotel were just ok. Nothing specially good, and nothing specially bad. Nice breakfast.
I was really shock when I knew that the hotel administration pay super low wages to the cleaning services in the hotel. Less than 2,5 euros for cleaning...More