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Petit Palace Arana

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864 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Reviewed 6 days ago NEWvia mobile

Perfect Hotel in the historical centre of Bilbao. The rooms are modern and spacious. The hotel itself has old world charm, so beautiful and quaint. I requested the Romance Package and upon arrival we were surprised with Cava, love sayings, chocolates, robes/slippers. It was amazing! The staff was great, friendly, and helpful. The entire hotel, including rooms & bathrooms were...

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Helpful?
Thank Stephanie M
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Stephanie Thank you for taking the time to share your experience about your stay at our hotel within the TripAdvisor community. It was a pleasure reading your amazing comments about our hotel. We are delighted to learn that we were able to offer you a memorable stay. Our mission is to constantly improve the quality of our services in...

Bristol, United Kingdom
Reviewed 1 week ago

we stayed for four nights this week, and i have to say that we travel extensively but rarely have we received the kind of service extended to us from this Hotel. The reception staff are absolutely delightful, and could not help enough with any requests that were made, truly lovely people, each one of them. The restaurant staff also were...

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Helpful?
Thank cherry-Lynne G
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Guest Thank you so much for choosing to stay at Petit Palace Arana and for taking the time to share your feedback with the Tripadvisor community. We are pleased to read that you had an overall enjoyable stay at our hotel and we really appreciate your nice comments. It is truly rewarding for us to read such positive feedback...

Reviewed 2 weeks ago

The location is absolutely wonderful. Just a €25 ride from the airport and in the heart of the old town. There are coffee shops and wonderful restaurants all around, just a short walk to the Guggenheim Museum too. The tram stops are close by and the underground trains are easily accessible. The wifi is free and fast, the breakfasts are...

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Helpful?
Thank SerenSmiles
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear guest, Thank you for the useful review of our hotel and your excellent suggestions! We are delighted to read that you could enjoy your stay and we really thank you for choosing our Petit Palace ARANA for your trip . Thanks for highlighting the friendy deal of our team and quality of fast WIFI network. We are pleased to...

Porthcawl, United Kingdom
Reviewed 2 weeks ago

Lovely hotel, right on the edge of old town Bilbao and across the road from the river. Staff really helpful and friendly, nothing was to much trouble. Room was clean and comfortable. The buffet breakfast was adequate, although the serving area was a little cramped and chaotic when busy.

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Helpful?
Thank Garlos2015
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear guest Thank you so much for staying with us and taking a moment to share your experience on Tripadvisor. I was so happy to read that we met your expectations during your stay with us. As you mentioned the location of the hotel is fantastic to explore Bilbao from and I have already passed on to the team your...

Lisbon, Portugal
Reviewed 3 weeks ago

It is very well located, just where start the "Old town", and by the river - you can walk to Guggenheim museum. The staff is really welcoming, and the hotel is very nice, maintaining traditional architecture, and with nice details to welcome also children. Very clean and not wasting any space. the breakfast is very nice, with good variety -...

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Thank gracapgoncalves
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear guest Thank you so much for completing a review about Petit Palace Arana following your recent stay. I was absolutely delighted to read that you enjoyed your stay with us and enjoyed the facilities, plus the fantastic location we have and great service you received during your stay. I have passed on your kind words on to the team...

Reviewed 3 weeks ago

Great little Hotel in the most perfect location. Excellent staff at check in and check out. Room a little small but superb views from the balcony. Really comfortable bed and pillows. Was worried about street noise but didnt bother us at all and it was Carnival weekend so super packed everywhere. Good supply of toiletries, all items you could possibly...

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Helpful?
Thank Helen W
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Helen I was thrilled to read your feedback following your recent visit to us. Many thanks for your kind words and I was really happy that you enjoyed the facilities and location of the hotel plus the great service we all try our hardest to provide to our guests. Helen, I have passed on your kind words to the...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

The staff of this lovely hotel did everything they could to make our stay a pleasure. Santi welcomed us so cheerfully - it just set us up so well for our stay in Bilbao. The sympathetic renovation of the very old building is a delight to see and experience. Reasonably priced too!

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Thank Karin A
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Karin Thank you for taking the time to post your feedback following your recent stay with us I was happy to read that you enjoyed your stay and enjoyed the facilities and service. I have passed on your feedback to Santi which is really appreciated. We all hope to meet your expectations once again in the near future. With...

Antigua
Reviewed 15 February 2017

excellant location. clean and modern rooms with great shower. only negative was there was no facilities in the room to make tea or coffee. would definitely recommend to friends and family and would be happy ro return. wide variety food for breakfast - particularly the fresh fruit and smoothies.

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Thank Claire M
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Claire Thank you so much for taking the time to post your feedback following your recent stay with us at The Petit Palace Arana. I was delighted that you enjoyed your stay and liked the location also. I was also really happy that we met your expectations in terms of the great service we try our hardest to offer....

Devizes
Reviewed 31 January 2017

This hotel is in my opinion in one of the best locations in Bilbao. The staff were extremely welcoming and were helpful. We already want to go back and will be returning. Our room had everything we needed and was cleaned through every day. Top marks!

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Helpful?
Thank nanook27
Sonia L, Director de Recepción at Petit Palace Arana, responded to this review

Dear guest, Many thanks for your last visit and time invested sharing your experience online following your recent stay at the Petit Palace Arana. We are pleased to read that you enjoyed your stay and enjoyed of our privileged emplacement. As you mentioned the location of the hotel is fantastic to explore Bilbao from. Thank you also for your feedback...

Oxford, United Kingdom
Reviewed 27 January 2017 via mobile

This great little hotel in the centre of Bilbao is perfect if you are travelling with your dog . Not only do they welcome pets with a dog bed, bowls and food!!!! ... THEY DON'T CHARGE ANY EXTRA!!! We checked out several other pet friendly hotels in Bilbao and they all wanted an extra 30 or so euros per night...

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Thank ChristineFE
Karmele A, Gerente at Petit Palace Arana, responded to this review

Dear Christine Thank you so much for taking the time to write a wonderful and very detailed review of your recent stay with us! I am thrilled to hear you enjoyed your time spent in Bilbao and that we met your expectations in terms of the facilities, location and including the great breakfast we serve. Christine,the team here at Petit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Petit Palace Arana Bilbao is a boutique hotel situated in Bidebarrieta street opposite Arriaga theater, between the old district and the Ensanche (modern distric). The Petit Palace Arana occupies an emblematic building dating from the nineteen century, being the oldest hotel in Bilbao. Our modern rooms feature flat screen TV (with Satellite TV), hydro-massage shower, air-conditioned/ heating and mini-bar. Some of the rooms have balconies. Located in the heart of the city, in the gastronomic area where you can taste the best pintxos and typical gastronomy. It is situated just few minutes from the Guggenheim Museum and the other Bilbao tourist attractions.Room types •64 stylish rooms.•High-Tech rooms: laptop, exercise bike, trouser press, hydro massage shower and king-size bed.•Family rooms up to 5 people: King-size bed or two beds plus bunk beds. (Baby cots free of charge).•Equipped rooms for pets (bed, feeding and water bowls).•Rooms for disabled people.•Smoking & non smoking rooms ... more   less 

Additional Information about Petit Palace Arana

Address: C/ Bidebarrieta 2, 48005 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Bilbo Zaharra
Price Range: $102 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Arana 3*
Number of rooms: 64
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Also Known As:
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Arana staff and other travellers.
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Questions? Get answers from Petit Palace Arana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for room with a view, but was told rooms allocated on arrival.”
 of 5 bubbles Garlos2015, 13 Mar 2017 | Read review
“rooms towards the back of hotel were quieter”
 of 5 bubbles J4912RFclairem, 15 Feb 2017 | Read review
“Ask for higher room not overlooking the main street.”
 of 5 bubbles Annawaltzerpose, 27 Nov 2016 | Read review
“Bus from the airport stops less than a 5 minute walk from the hotel. Try it rather than a 25 euro taxi ride.”
 of 5 bubbles GeeCee68, 21 Nov 2016 | Read review
“The 5th floor has creaky floorboards, not so good if you want an early night.”
 of 5 bubbles Janet1670, 28 Oct 2016 | Read review
5 of 5