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Jardines de Uleta

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167 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 October 2016 via mobile

We were very happy with our stay at Jardines de Uleta. The large buildings were different and modern in the use of colored glass but it was not the building but the layout and comfort of the rooms that we liked so much. We had quite a different experience in terms of customer service than some of the rooms, in... More 

Helpful?
1 Thank JimVag
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you for your comments. We hope see you soon in our hotel. More 

Santiago, Chile
Level Contributor
3 reviews
Reviewed 19 September 2016

We arrived and despite our 2 month advance reservation where we requested a king or a double bed they gave us a handicapped suite. After a big discussion, suddenly one came out. Again changing all our baggage because you have to do it by yourself. It's supposed to be an apart hotel but you pay separately to use the unit... More 

Helpful?
Thank María Alicia H
Lisbon, Portugal
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2016

We forgot money and a tablet in the safe when we left the hotel. Called that night and they said they couldnt do anything and that no one reported anything. Came back the next morning and they said the safe had been checked and nothing was inside...that we had to wait until the end of the afternoon??!!...we said we were... More 

Helpful?
1 Thank Margarida1979
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Dear Customer: Many thanks for your comments and please be sure the hotel takes them very seriously. The hotel is not responsible for any objects forgotten in the room but we always keep them in lost property to be claimed. In your particular case, the objects were left in the open safe when leaving and we could not double check... More 

Nottingham, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2016 via mobile

A fabulous modern hotel in a lovely quiet area. We booked a family room for 4 and were given a 2 bedroom apartment. It was amazing, high-end quality fittings, two bathrooms, a shower that all 4 of us could have got in. Immaculate, huge, quiet and comfortable. Only stayed 1 night but could happily have lived there!

Helpful?
1 Thank Alison O
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you for your comments. We hope see you soon. More 

Brighton and Hove, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2016

Fantastic value suite with sitting room, huge bed, great shower and kitchen. ( extra for use) really lovely. In leafy quiet suburb. Michelin restaurant on site. Extremely clean and comfortable. The building is wacky and contemporary. Staff friendly and helpful.

Helpful?
Thank Pondcreeper2014
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you very much for your comments. More 

Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 May 2016

A large, modern, hotel in a quiet neighborhood. The most salient aspect of this establishment is that every room features a small apartment look and feel.... A small kitchen, a large living room, a bedroom..it's comfortable and with good taste. Wifi connection works with no problems. No minibar but, to compensate, an excellent restaurant. Keep in mind that you are... More 

Helpful?
Thank Marullus
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you for your comments. More 

Taunton, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 January 2016

I have been her several times and always when I have the chance to be in Vitoria Gasteiz I will stay here. It is modern, beautiful and the staff is alway friendly and helpful. I would recommend it to everybody who plans to go to Vitoria.

Helpful?
Thank grischatka
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you very much for your nice review. We hope to see you soon. More 

Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2015

This hotel is perfect for staying some days since the rooms have a full-equiped kitchen and living room. In our case, we just stayed one night so we didn't take advantage of it. In any case, The bedroom is big, with a big bed, although in our case the bed was composed of two sinlge-beds joined together, but we didn't... More 

Helpful?
Thank Carlos A
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you very much for your comments. More 

Dublin, Ireland
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 August 2015

Myself and my wife were recently married in Vitoria and we and our families / friends spent a good amount of time in this hotel. We have stayed previously and decided to use it for our wedding based on out previous experiences. The location of the hotel is about a 20 min walk from the centre of Vitoria. It is... More 

Helpful?
Thank JustinKearney
JardinesUleta, Director de Relaciones con Clientes at Jardines de Uleta, responded to this review

Thank you for your comments, we hope to see you soon at our hotel. More 

sale,manchester,uk
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 28 June 2015

Located in up market residential area.very spacious rooms in fact suites.let down by: not even having a kettle in the room and additional costs for utensils etc Breakfast choice quite limited.free wifi in rooms.

Helpful?
1 Thank warice
JardinesUleta, Director de Relaciones Públicas at Jardines de Uleta, responded to this review

Thank you for your comments. We will consider them to improve. More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Restaurante Arimendi
Restaurante Arimendi
Cuisines: Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms

Additional Information about Jardines de Uleta

Address: C/ Uleta, 1, 01007 Vitoria-Gasteiz, Spain
Region: Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Price Range: $93 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jardines de Uleta 4*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#1 Green Hotel in Vitoria-Gasteiz
#4 Luxury Hotel in Vitoria-Gasteiz
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Questions & Answers

Here's what travellers have asked, with answers from Jardines de Uleta staff and other travellers.
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Questions? Get answers from Jardines de Uleta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are very good”
 of 5 bubbles grischatka, 13 Jan 2016 | Read review
“All rooms are great. So much space. Try the 3rd floor for good views.”
 of 5 bubbles JustinKearney, 2 Aug 2015 | Read review
“upper floors had better views. There are modern fast lifts.”
 of 5 bubbles GrahameY, 4 Nov 2014 | Read review
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