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NH Canciller Ayala Vitoria

CancelonUS$68*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$68*
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US$70*
US$70*
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NH Canciller Ayala Vitoria
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1,420 Reviews from our TripAdvisor Community

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Showing 117: English reviews
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Leicester, United Kingdom
Reviewed 3 days ago NEW

On my drive from Strasbourg to Lisbon, I stayed overnight at the NH Canciller. Excellent choice. The hotel lived up to the predictable expectations. Comfortable, clean, inexpensive, and with friendly staff. Well located with lots of restaurants all-round. Public parking is off-site within walking distance at one's own account.

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Helpful?
Thank Leonard_vd_Heyden
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you for your recent stay at NH Canciller Ayala Vitoria and your recommendation. We are delighted to read that you enjoyed your room and took advantage of our central location! We look forward to welcome you again in the near future. With kind regards, Gema Guillerna Monasterio Hotel Director

Frankfurt, Germany
Reviewed 1 week ago

NH Vitoria is located right in the city centre yet still very quiet. I stayed there for 4 days for business and really liked it. The room was OK - not too big but sufficient for one person. The bed was divided to two single beds which gives the feeling you are sleeping on a single bed, something I did...

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Helpful?
Thank May G
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear May, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Hotel. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sincerely, Gema Guillerna

california
Reviewed 2 weeks ago

There were 3 things that we were not so impressed with this NH hotel which we did not anticipate. The front entrance to the hotel does not have any ramps to move our luggage which would not be a problem if we could get into the parking garage. Unfortunately, the garage was full or not in operation so we had...

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Helpful?
Thank dhlchung
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear guest, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Vitoria Hotel. I am very sorru to know that your overall impression of our hotel was so negative, Sorry for the inconveniences. We look forward to welcoming you back in the near future, trying improve your...

Reviewed 3 weeks ago

During this experience i didn't found anything that went wrong but I staid there for a business trip and I think that the four stars declared are not real. In the restaurant there are limited choices for dishes and the "special menu" is the only good choice. The rooms are beautiful but are not soundproofed and you can hear the...

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Helpful?
Thank Enea N
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Enea: Thank you for your review on your recent stay at NH Canciller Ayala Vitoria. I am very sorry to read that you don´t enjoy the stay with us. Most of our recepcionist speak English correctly but really not all of them. Sorry for the inconveniences in the restaurant, you can choose our daily menu, our small recommendations, you...

Cotes-d'Armor, France
Reviewed 4 weeks ago

We chose this hotel as we were travelling with a pet. We stayed there on our journey to and from Spain. Both times we had good rooms, although the first occasion we were on the top floor (9th) - thankfully our dog does not need to go out during the night. The second time we were on the 5th floor....

Review collected in partnership with NH Hotels
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Helpful?
Thank Karen S
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Karem: It is great to read that we were able to contribute to an enjoyable stay! Thank you for sharing your compliments with us. It was a pleasure having you as our guest and we would be honored to welcome you again in the nearby future! See you soon! Warm regards, Gema Guillerna

Spain
Reviewed 30 March 2017

Great location. You can walk to the city center, wich is very close, and where crowded squares and many bars and restaurants can be found. Price is very good and rooms are well equiped and confortable. The internet connection is free and works decently. Great hall with bar and big tv screens and also chic restaurant inside. Good choice for...

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Helpful?
Thank jlamoros
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Jlamoros: It is great to read that we were able to contribute to an enjoyable stay! Thank you for sharing your compliments with us. It was a pleasure having you as our guest and we would be honored to welcome you again in the nearby future! See you soon! Warm regards, Gema Guillerna Directora

Santa Monica, California
Reviewed 15 March 2017

I travel for work and leisure frequently and globally. Food in the restaurant was good. Location of the hotel is great and within walking distance to shops, sightseeing, banks, esplanades, and parks. Hotel was clean. The one important improvement I would highly recommend is with your internet service. Your definition of your "basic" internet is meaningless in 2017. Your "basic"...

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Helpful?
Thank marciam1969
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Marciam1969: Thank you for your review. We are pleased to read you have enjoyed your hotel except internet access. I am very sorry about it. I am going to send your opinion our NH engineering departament . Thank you for helping us to improve, nice regards, Gema Guillerna General Manager

Utrecht, The Netherlands
Reviewed 27 February 2017

The hotel is very centrally located in Vitoria. It is a very short walk (max 5 minutes) to the old city center. The rooms are nice and clean, what you would expect from a NH hotel. They have a garage under the hotel for parking. Unfortunately you cannot reserve a parking spot, so you would have to see when you...

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Helpful?
Thank Stephaniedev
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Stephaniedev: Thank you for taking your time to share your views with us. I appreciate your feedback and delighted to hear that you enjoyed the food. We strive to provide our guests pleasant experience and good service. I would like to thank you for having chosen our resort during your stay in Vitoria and we look forward to welcoming...

Vieil-Hesdin, France
Reviewed 6 February 2017

My wife booked into the hotel whilst I was with the car. She was told not only that we did not have a reservation but also there was no room for parking (pre-booked). Eventually another person arrived on the reception but not a good experience after a long drive. From that point in time - no problems

Review collected in partnership with NH Hotels
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Helpful?
Thank randghutch3250
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear guest, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Hotel. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sorry for the inconveniences but our garaje is not very...

Dallas, Texas
Reviewed 20 January 2017

The hotel faces the beautiful La Florida park and is close to everything interesting in the city. The reception staff, Mikel, Agustin and Elena, made our stay even more wonderful. We've stayed before, but this time we stayed at one of the suites, with an amazing terrace that overviews the entire town. Too bad the weather wasn't better... but of...

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Helpful?
1Thank Bellabella29
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Bellabella: Thank you for your marvelous review on your recent stay at NH Canciller Ayala Vitoria. It is great to hear that you enjoyed your time with us and we are certainly looking forward to welcome you back in the near future. Sorry about the weather, Vitoria is a very cold city in winter. Best regards Gema Guillerna

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Vitoria and offering some of the best, one-of-a-kind views in Spain, the NH Canciller Ayala hotel in Vitoria overlooks the Catedral, the famous Virgen Blanca Square, Florida Park, the City Hall and the magnificent headquarters of the Basque Parliament. ... more   less 

Additional Information about NH Canciller Ayala Vitoria

Address: Ramon y Cajal, 5 | City Center, 01007 Vitoria-Gasteiz, Spain
Region: Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Price Range: $95 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Canciller Ayala Vitoria 4*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Priceline, Expedia, Booking.com, Hotels.com, Hotwire, Cancelon, Cheap Tickets, HotelQuickly, TripOnline SA and Hotel.de so you can book your NH Canciller Ayala Vitoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Hotels Vitoria Gasteiz
Hotel Style:
#1 Luxury Hotel in Vitoria-Gasteiz
#3 Romantic Hotel in Vitoria-Gasteiz
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Questions & Answers

Here's what travellers have asked, with answers from NH Canciller Ayala Vitoria staff and other travellers.
9 questions
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Olympia, Washington
over a year ago
Olympia, Washington
over a year ago

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Questions? Get answers from NH Canciller Ayala Vitoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor has great views. Room 1013.”
angelc311, 15 Nov 2016 | Read review
“Higher up has spectacular view.”
sarahwB6494GA, 30 Oct 2016 | Read review
“get a room on a higher floor at the front with a view of the park”
06D123, 22 Oct 2016 | Read review
“Ask for high floor overlooking the Park”
Bluesphynx, 17 Oct 2016 | Read review
“A suite is nice, or at least you can select a room with view”
  • Bedroom @Suite 1006
  • Bedroom @Suite 1006
  • Bedroom @Suite 1006
  • Stand Shower
  • View from Suite Balcony 10th Floor
  • View from Suite Balcony 10th Floor
  • View from Suite Balcony 10th Floor
  • Cofee & Tea @Room
A-Hodaiby, 8 Oct 2016 | Read review
5 of 5
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US$68* /night
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TripAdvisorUS$70
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Prices are for 1 room, 2 adults
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