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NH Canciller Ayala Vitoria

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1,244 Reviews from our TripAdvisor Community

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Showing 105: English reviews
White Oak, Texas, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Came here for business. I arrived on a Monday night and there was no parking at the hotel. The lady mentioned a parking place nearby but failed to tell me how to get there. 1 hour later I found it. I told her I wanted a reserved parking space since I would be there for 2 weeks. I checked in... More 

Helpful?
Thank Angel C
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Guest, Thank you very much for taking the time to submit a review on TripAdvisor following your recent stay with us. Sorry for the inconveniences. Thank you for your comments once again and I do hope we will have the opportunity of welcoming you back soon. Kind Regards, Gema Guillerna General Manager More 

Hove, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago

We had a stunning room more like a suite with huge balcony overlooking city and park, amazing views. Our small dog was welcome. Stayed extra days because we enjoyed the hotel and city so much. Highly recommend.

Helpful?
Thank Sarah W
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Sarah It is great to read that we were able to contribute to an enjoyable stay! Thank you for sharing your compliments with us. It was a pleasure having you as our guest and we would be honored to welcome you again in the nearby future! See you soon! Warm regards, Gema Guillerna Directora NH Canciller Ayala Vitoria More 

Denia spain
Level Contributor
134 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 October 2016

Hotel is suituated within walking distance to the historical town. Room not oversized but clean and comfortable. Staff very helpful from reception to waitering service. Food served in the restaurant was value for money. Stayed on the ninth floor over looking the park which included a great view of the city. Car park is essential and although not very big... More 

Helpful?
Thank Len R
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Len: Thank you for your recent stay at NH Canciller Ayala Vitoria and your recommendation. We are delighted to read that you enjoyed your room and took advantage of our central location! We look forward to welcome you again in the near future. With kind regards, Gema Guillerna Monasterio Hotel Director More 

dublin
Level Contributor
122 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 22 October 2016

The hotel is located beside a park on the edge of the historic centre of Vitoria. It is a pleasant stroll to the centre. The hotel is one of the NH chain and is comfortable and has good-sized rooms which are great value for money. A significant plus is that the hotel restaurant was excellent - we usually don't eat... More 

Helpful?
Thank 06D123
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you for sharing your experiences with us on Tripadvisor. We are delighted to read that you had an excellent time at our hotel and our restaurant. With kind regards, Gema Guillerna Hotel Director More 

Singapore
Level Contributor
164 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 17 October 2016

We had a very enjoyable two nights at this lovely hotel. Efficiently checked in by a lovely lady who also checked us out and called a taxi for us to the bus station, the staff is discreet, English speaking and helpful. We had the very nice dinner at the restaurant and the wait staff were excellent, changing my appetiser for... More 

Helpful?
Thank Bluesphynx
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Bluesphynx: Thank you for your fantastic review regarding your recent stay at NH Canciller Ayala Vitoria. We are happy to have left you with such great memories and hope to welcome you back soon. Best regards Gema Guillerna General Manager More 

N.W. England
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 October 2016

As with most NH hotels, this is a good quality, value for money hotel. Staff are friendly and helpful. The rooms are clean and spacious. The buffet breakfast is very good with a great variety of hot and cold food. The hotel is very well located, with most attractions within a five minute walk.

Helpful?
Thank john_rita
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear John, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Hotel. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sincerely, Gema Guillerna Directora More 

Cairo, Egypt
Level Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 October 2016

A excellently located hotel. Walking distance from central Vitoria Gasteiz attractions. Magnificent views if you get a high floor room or suite with views. Excellent service at restaurant, and wide selection breakfast. Good wifi service. Room Cleaning service requires more attention. I have spent the first day with mini-bar not working as it was disconnected. Seems that room has not... More 

Helpful?
Thank A-Hodaiby
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear guest, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Hotel. Sorry for the inconveniences. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sincerely, Gema Guillerna General Manager More 

Tallinn
Level Contributor
244 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 30 September 2016 via mobile

Very well located near the old town and shopping area, just 5 minutes to walk. Nice rooms with good beds but unfortunately our room smelled of smoke although we had non-smoke room on confirmation. Bath room is nice with everything needed, good white thick towels and shiny white bed sheets. Unfortunately doors can not be closed quietly due to locking... More 

Helpful?
Thank Nina S
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Nina, Thank you very much for taking the time to share your review on your recent stay with us at NH Canciller Ayala Vitoria Hotel. I am happy to know that your overall impression of our hotel was positive, and look forward to welcoming you back in the near future. Sorry for the inconveniences, Sincerely, Gema Guillerna More 

warwickshire, UK
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 September 2016

We stayed here for one night only and we wished we could have stayed longer. The room was extremely comfortable and cool (34C outside). The staff were pleasant and helpful. Also the food was the best value meal we have ever had abroad! Definitely recommended.

Helpful?
Thank jillybeans88
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Customer: Thank you for your marvelous review on your recent stay at NH Canciller Ayala Vitoria. It is great to hear that you enjoyed your time with us and we are certainly looking forward to welcome you back in the near future. Best regards Gema Guillerna Directora More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 September 2016

The room was very nice and modern, especially considering the price we paid. The staff was nice and helpful. We initially made 2 seperate bookings of 1 night each and they arranged it so that we wouldn't have to change rooms after 1 night.

Helpful?
Thank Irem T
Gema G, Gerente at NH Canciller Ayala Vitoria, responded to this review

Dear Irem, Thank you for taking your time to share your views with us. I appreciate your feedback and delighted to hear that you enjoyed the food. We strive to provide our guests pleasant experience and good service. I would like to thank you for having chosen our resort during your stay in Vitoria and we look forward to welcoming... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Vitoria and offering some of the best, one-of-a-kind views in Spain, the NH Canciller Ayala hotel in Vitoria overlooks the Catedral, the famous Virgen Blanca Square, Florida Park, the City Hall and the magnificent headquarters of the Basque Parliament. ... more   less 

Additional Information about NH Canciller Ayala Vitoria

Address: Ramon y Cajal, 5 | City Center, 01007 Vitoria-Gasteiz, Spain
Region: Spain > Basque Country > Province of Alava > Vitoria-Gasteiz
Price Range: $77 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Canciller Ayala Vitoria 4*
Number of rooms: 174
Reservation Options:
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Also Known As:
Nh Hotels Vitoria Gasteiz
Hotel Style:
#1 Luxury Hotel in Vitoria-Gasteiz
#3 Romantic Hotel in Vitoria-Gasteiz
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Questions & Answers

Here's what travellers have asked, with answers from NH Canciller Ayala Vitoria staff and other travellers.
5 questions
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Olympia, Washington
over a year ago
Olympia, Washington
over a year ago

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Questions? Get answers from NH Canciller Ayala Vitoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“10th floor has great views. Room 1013.”
 of 5 bubbles angelc311, 15 Nov 2016 | Read review
“Higher up has spectacular view.”
 of 5 bubbles sarahwB6494GA, 30 Oct 2016 | Read review
“get a room on a higher floor at the front with a view of the park”
 of 5 bubbles 06D123, 22 Oct 2016 | Read review
“Ask for high floor overlooking the Park”
 of 5 bubbles Bluesphynx, 17 Oct 2016 | Read review
“A suite is nice, or at least you can select a room with view”
  • Bedroom @Suite 1006
  • Suite Sitting Area
  • Suite Entrance Stairs
  • Suite Desk
  • View from Suite Balcony 10th Floor
  • Stand Shower
  • Suite Sitting Area @Suite 1006
  • Bedroom @Suite 1006
 of 5 bubbles A-Hodaiby, 8 Oct 2016 | Read review
5 of 5
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