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Santa Clara Urban Hotel & Spa

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Traveller (145)
Room & Suite (165)
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Overview
  • Excellent68%
  • Very good24%
  • Average4%
  • Poor3%
  • Terrible1%
Travellers talk about
“roof terrace”(59 reviews)
“old town”(117 reviews)
“stone walls”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
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Offers from Santa Clara Urban Hotel & Spa
Offers & Announcements: Package Deal
Offers from Santa Clara Urban Hotel & Spa
Offers & Announcements: Package Deal
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (561)
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328 results
Traveller rating
211
77
20
14
6
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211
77
20
14
6
Show reviews that mention
All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suiteperfect locationtapasnarrow streetssmall hotelrooms are largesteam roomstayed here for nightslovely hotelquiet roomchoose this hotelbeautiful city
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1 - 5 of 328 reviews
Reviewed 4 days ago

We had a booking for two nights but changed it to only one (and were lucky to choose the great Nakar Hotel). We were very disappointed by the Santa Clara Hotel, which clearly lacks proper management. We noticed: - Lady at check-in answers a fairly...More

Thank SaskiaJohannesburg
Hotel's Favourite
Reviewed 7 October 2017

Great location as very central but in a quiet area. Very friendly and helpful staff, great roof terrace and spa and rooms very clean and spacious. Breakfasts nice and coffees fab! Only 15 minutes to the airport so really convenient, we will be back!

Review collected in partnership with this hotel
Thank tracyrowberry
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 2 December 2017

Dear Guests, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you would like to come back. Kind Regards,

Reviewed 1 week ago

The only noise came from the soaring swallows recently arrived. A great location within the old town and next to the cloister santa clara. Sympathetic renovation leaving exposed stone and archway features, shuttered windows and a fantastic view from the roof terrace. We had organised...More

Thank Paul G
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 2 days ago

Dear Paul G, Thank you very much for sharing your experience with us.. It is higly appriciated to receive positive feedback. We are glad to know that you have had an enjoyable stay and that the birthday surprice was a success. Thank you very much...More

Reviewed 2 weeks ago via mobile

Lovely boutique style Hotel with a family feel. Nothing too much trouble. Stunning location in shadows of the Cathedral in the old town, ideal for exploring the many cobbled back streets of Palma. We will definitely be going back as so much more to do...More

Thank Scott L
Response from Lisa O, Director de Recepción at Santa Clara Urban Hotel & SpaResponded 2 weeks ago

Dear Scotty L Thank you very much for sharing your experience with us. We are happy to know that you have had an enjoyable stay and thank you very much for your nice words about our staff. We hope to see you soon! Kindest regards...More

Reviewed 5 weeks ago

Boutique style hotel with contemporary designed rooms, converted from a large private house. Staff were all delightful and genuinely helpful. They accommodated every request very efficiently. All speak great English. The location is ideal for walking to all the sights of the city. They sell...More

Thank Martali14
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 4 weeks ago

Dear Martali14, Thank you for taking time to share your opinion, all feedback is highly appreciated. It is a pleasure to hear that you enjoyed your stay at the hotel and that you would like to come back. Kind regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$197 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#11 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$197 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#11 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
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Traveller (145)
Room & Suite (165)
Dining (29)
Pool & Beach (13)
Amenities (23)
Questions & Answers
Ask a question
fionalydon
20 January 2018|
AnswerShow all 4 answers
Response from Lisa O | Property representative |
Dear Fiona, Thank you for contacting us. Yes, the hotel has a lift to acces all the floors in the establishment. Kind regards Lisa Olin
0
Votes
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IamFromNewYork
28 December 2017|
Answer
Response from Tomeuescalas | Property representative |
In the junior suites the bathrooms are a little bit bigger that in the doble rooms and double superiors, they all have a marble table with a sink, amenities, hairdryer, makeup mirror, and a large walk in shower. If you would... More
1
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Google Translation
tawom1
25 December 2017|
Answer
Response from AdrianBooth67 | Reviewed this property |
When we visited, meals were not included. To be honest, there are so many great restaurants and bars around the hotel that we felt that it would be a shame to stay in the hotel and eat. There are restaurants literally 5... More
0
Votes
Room Tips
"Back side overlooking courtyard and bell tower"
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"Suite No 003 was perfect"
Read review
"If you want a twin room - confirm availability before you book"
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"If you want a room with jacuzzi ask for 206"
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