We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Having stayed at the Hotel Saratoga in February, we were initially pleased with our choice of hotel, we had a good welcome, the breakfast was good and overall the cleanliness of the property was fine.
Unfortunately that is where the story ends. The hotel had...More
We selected this hotel for its location. It’s in the process of being refurbished I believe. The main dissatisfaction & disappointment are the beds. They are so uncomfortable & the pillows are Terrible. So we didn’t sleep at all. I mentioned this to the receptionist...More
As a world traveller we have stayed in many hotels. We chose this one as location wise it was close to the action and it did not disappoint. Hotel wise it had good amenities, including free safe and WiFi. It also had a great view...More
The hotel is a perfect, central location for Palma. On entry it is bright, modern and very clean and this is the theme throughout. The staff are welcoming and always ready to help. The rooms are functional with free safes and wifi, that's fast. There...More
Response from Calidadsaratoga, Director de Relaciones con Clientes at Hotel SaratogaResponded 1 week ago
Thank you very much for your comments that help us improve. It is a pleasure to inform you that on March 28, new pillows and sheets were bought and soon there will be a pillow menu, if you have any recommendation, we will...More
Wouldnt have booked if had first read reviews...i never learn..Stayed one night, arrived at 00.00 and had to check out at 12.00, late check out was refused. For the money I had paid 138 EUR I could have gotten a much better room at a...More