Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca

Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca

Carrer Raixa, 2 Urbanizacion Son Vida, 07013 Palma de Mallorca, Majorca Spain
at night
Traveller (839)
Classic Terrace Suite
Room & Suite (383)
Castillo Hotel Son Vida, a Luxury Collection Hotel
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C$652
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C$593
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About

4.5
#35 of 96 hotels in Palma de Mallorca
4.5 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Mountain View
Park View
Languages Spoken
English, French, Spanish, Catalan and 1 more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Earn points toward free nights.

Location

Carrer Raixa, 2 Urbanizacion Son Vida, 07013 Palma de Mallorca, Majorca Spain
Name/address in local language
1,188Review24Q+A100Room tips
Traveller rating
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Detailed Reviews
yearntree wrote a review Jul 2023
salisbury wiltshire128 contributions63 helpful votes
4.0 of 5 bubbles
We love the hotel, over the last 20 years, we have visited over 7 times. Its location is amazing, over looking Palma, it is the perfect escape from the hot city. The staff are amazing, very friendly and welcoming, special shout out to Thomas, who when we arrived, recognised us from 11 years ago, and made us feel like we were coming home. The rooms are lovely, and pools are incredible . However, last week, with temperatures reaching over 100 degrees, the hotel charges you 5.50 euros for 500ml of water. I don't mind paying 8 euros for a beer, or 15 euros for a G and T, but really £5 for water ! We have stayed around the world in some amazing hotels, and everyone, including the $4000 per night Aman group hotel , the Amangiri, has either complimentary water, or a free water station . It's not really about the money, as I am sure most people staying at this hotel could afford it, its the feeling of being ripped off. They have a water station at breakfast only, and you see guests filling up their water bottles for the day ahead. You do get water in you room once a day, but this is in glass bottles that you cannot take to the pool area. The mark up on the water sold must be huge, and a great money spinner for the hotel.Breakfast is excellent , lunch is very good, but if you are staying more that a few days, be aware that dinner is repetitive and completely uninspiring. We were there for 6 nights, and with exception of a daily chef special, the menu doesn't change. The quality of the dinner food is poor, having to return a fillet steak as inedible , I am sure I would be still chewing on it 3 days later! Its little wonder not many of the guests eat there, preferring to pay a taxi to eat out, one night when we went for dinner, over an hour and a half, they only had 6 covers. The hotel is surrounded by over a 100 million pound properties , yet the restaurant is nearly empty, if it was any good, it would be packed out every night . A shame really, lovely hotel and great staff let down by the restaurant .
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Date of stay: July 2023
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharonwimbledon wrote a review Jul 2022
London, United Kingdom6 contributions8 helpful votes
5.0 of 5 bubbles
On arrival we checked in at Reception and were ably assisted by the fabulous Ferran. A very courteous and professional member of staff and he got our holiday off to a great start. The hotel itself is clean and well kept. Plenty of sunbeds around the pool and some scattered around the garden. Pool staff were very attentive, always quickly on hand to supply copious towels and move sunshades when required. We stayed in a room overlooking Palma and the view at night was stunning. I think a hire car would be a good idea although not entirely essential. Cars to Palma and the airport were easily arranged by hotel reception. My only negative thought about the hotel relates to the menu in the restaurant in the evening. (Same menu each night). It would have been nice to add a few "specials" each evening. However, overall we enjoyed our stay and would definitely go back again.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nelliedean2014 wrote a review Nov 2021
London, United Kingdom21 contributions7 helpful votes
5.0 of 5 bubbles
We went for a week to recharge our batteries, no golf, just chilling. A wonderful hotel, with excellent staff and service. As platinum marriot members we were given a fantastic upgrade. Breakfast was great, served in a beautiful room. Both the main restaurant and bar served delicious food, and the room service menu was very good. There is bus stop right outside the hotel which takes you down into parma, it is 2 euros each way; Taxis to palma are between 10 and 15 euros depending on the traffic and time of day. I have stayed at all levels of Marriott properties and this is certainly one of the best, strongly recommended. A special mention also to the head concierge Pep Toni Ferreiro, who helped make our stay so great.
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Date of stay: November 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter67_10 wrote a review Jul 2022
Manchester, United Kingdom49 contributions71 helpful votes
5.0 of 5 bubbles
The hotel is a 16+ environment, very peaceful almost like a Spa environment.
The main restaurant is the breakfast buffet with a small table served menu (at no extra cost), a chef located at the buffet will take care of the omelette, and particular requests for eggs etc. The mornings are a peaceful affair, other than for one supervisor wearing is light blue t-shirt who seems to enjoy talking/shouting at guests/team members (turn down the volume, a breakfast hearing his booming voice is no fun).

Staff move between restaurants; however, the pool team are truly amazing as are the lifeguards, despite my best efforts I never managed to move an umbrella or set top towels on a bed. The lifeguards appeared as if by magic, friendly and genuinely nice people.

The main restaurant open 7 days a week and offers a small amazing menu (which I hope they do not change) with a fantastic varied delicious food choice. The seafood Paella (no shells) is out of this world.

The pool bar is open Fri, Sat, Sunday evening and offers a variation on the main restaurant menu (T Bone for 2 is amazing). The evening pool bar restaurant team could with smiling a little more and spending less time focusing on a small number of tables rather than the restaurant. On two visits, was not asked whether i would like a drink (had to ask), no timing between courses, no follow up for further drinks, and no, 'did you enjoy your meal', the reverse is true of the main restaurant which is amazing.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jai8_London wrote a review Feb 2020
London, UK197 contributions218 helpful votes
5.0 of 5 bubbles
The Castillo is a unique property with a lot of old world charm and history (make sure to check out the photo galleries for articles and photos of Grace of Monaco and others). We stayed for three days and made use of the spa/gym facilities, restaurants and the beautiful outdoor terrace in the afternoons. Even in December it was possible to sit outside soak up the sun and enjoy Palma's views in the distance.

We got upgraded to a junior suite thanks to Bonvoy status and stayed in the main building of the Castillo. The rooms are definitely not modern but luxurious and comfortable. Modernities like TVs are well-hidden behind cupboards so a lot of thought has gone into keeping the charm of this place. The bathrooms were massive and had all amenities you would want.

The staff are very friendly and went out of their way to find restaurants for us, tell us about the hotel and beautiful Mallorca.

The only negative point we had was the breakfast buffet, it was crowded, whilst there were a lot of options the food was nothing special and boring.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura T wrote a review Aug 2023
7 contributions
+1
3.0 of 5 bubbles
We visited here in July and it was an edifying experience. Returned in August and it was a shambles. The hotel level of service is below average.

Most mornings we had to find and sort our sun beds the pool attendant works from 7-6 apparently but at 1030am we were having to do it ourselves opening and securing umberellas and moving dirty food trays from the previous night and sourcing pool towels etc.

The staff who clean and look after the property having little regard for Guests who want to sleep spending most of the day shouting to each other across hallways and entire restaurants dropping cutlery scraping furniture across the stone floors.

The turn down service is erratic with soap and amenities not refilled. Water not always delivered. The garden rooms are in habituated by weeds and there is an overpowering scent of sewage in certain areas of the lower areas.

Poolside service is hit and miss with guests having to traipse upstairs to find a drink. The breakfast seems to invoke queues when there are adequate tables available.

Mobile phones are in use in all areas so that all guests are privy to simultaneous multiple loud conversations.

A beautiful property and setting that has a handful of good staff but is generally lacking in the above areas of management.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Avoid the breakfast queues. Beware of lack of taxis and long waits
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Ballester, Guest Services / Front Office at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca
Responded Aug 29, 2023
Dear Laura T, Thank you very much for your loyalty as for sharing your feedback regarding your recent stay with us. We are extremelly sorry , that in this ocassion we haven't met your expectactions. We appreciate your comments and you can be sure we will use them to correct these issues and hope we are able to exceed your expectactions on your next visit. with our best regards Ramon Ballester
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Frederick G wrote a review Jun 2022
4 contributions1 helpful vote
5.0 of 5 bubbles
What a phenomenal hotel. Best service I have ever encountered in many years.

Ok so I am going to break this down by bullets.

Location: you are in the best neighborhood in Mallorca, reminds me of the Hollywood Height but with lots less traffic. 5 minutes to supermarkets, 15 to airport, Beach clubs, etc. Quiet, cool, refined.

Room: AC is perfect. Bed amazing, housekeeping is exceptional. Chrome cast on big TV. The Room service is splendid and brought me ice at a regular time everyday.

Housekeeping is truly exceptional and between morning service and turndown the room was spotless. The minibar team kept me stocked up in free coffee and water.

Front Desk, Concierge, Valet: accommodating, relaxed, professional. I extended my stay with points. Super easy and took 2 minutes. Valet is free as is self parking. That is pretty cool.

Pool: big, clean, good service. Great loungers.

Bar: great drinks, exceptional location, good service, live music 3-4 times a week overlooking the city of Palma.

I could go on but truly an exceptional hotel managed and staffed by people who care.
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Date of stay: June 2022Trip type: Travelled solo
Room Tip: I love the garden/Terrace rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BLH wrote a review Dec 2022
4 contributions1 helpful vote
5.0 of 5 bubbles
We arrived after traveling all day jet lagged and weary. Air France had lost our luggage. The hotel staff made note of our lost luggage, offered us toothbrushes and toothpaste, and sent us to our beautiful room-which looked exactly like the one on the website. The bed was extremely comfortable, but the breakfast was insanely amazing. Fresh squeezed oj, several Mallorcan foods to choose from, great coffee and there were hot items to order if you hadn't had enough. All was included in the room charge. It's a gorgeous building. We had one dinner in the dining room next to the bar. It was probably the best of our stay on the island and the waiter (I don't recall his name) explained many things to us about the food. He gave us advice on our sightseeing the next day to Deia, Port de Soller and Valdemossa, all of which were spectacular.
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Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James B wrote a review Aug 2023
8 contributions2 helpful votes
3.0 of 5 bubbles
We were welcomed continually each day with a disgusting smell of toilets/drains/waste from the entrance to reception to the restaurant, this smell was present all day for our entire stay. This was made even worse by one of the ‘cheap’ stores selling non brand fragrances that were pumped into the hotel and restaurant during breakfast.

The breakfast service was below par with rude staff and everyday issues with begging to get a coffee! Every table complaining that their coffee order hadn’t arrived after ordering it more than 20 mins before.

One night we tried the restaurant for dinner and had to send the steak and lamb dishes back as they were both uneatable, over cooked, dry and I’m sure we would have still been chewing next morning.

The room doesn’t have any tea or coffee making facilities, maybe not important to everyone but we enjoy an espresso in the morning before going for a run/walk/exercise and a tea later in the day. When asking for a kettle or coffee machine, we were met with different departments, bringing different things, one person brought a kettle but not tea, coffee or cups, then someone brought nespresso capsules but when we asked for a machine they said they don’t have them! So no coffee or tea then.

The swimming pool area is concrete and soulless, which I’m sure appeals to some but it made us want to leave the hotel each day and find other pools/beaches/beach clubs.

There are other minor issues (house branded water in a carton costing 5.5 EUR) that in other hotels is handed out for free, but don’t want to rant further.

Unfortunately this hotel doesn’t feel like deserves 5 stars.

Positives: Nice location, rooms are clean and recently renovated.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ramon Ballester, Guest Services / Front Office at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca
Responded Aug 10, 2023
Dear JimmyBTraveller, thank you very much for your visit and for sharing your feedback . We are very gratetul for your comments and apologize for not having met your expectations. We taken them as a way to improve our services and hope we are able to provide a lovely experience on your next visit to Mallorca. We stay at your entire disposal for any further information, you may need. with our best regards from Mallorca Ramon
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IJM wrote a review Jul 2022
London, United Kingdom29 contributions27 helpful votes
4.0 of 5 bubbles
We have stayed at this hotel around 10 times and having not been since before lockdown we felt a little disappointed with some things that occurred this time we stayed. To start with the positives, the hotel is beautiful and the staff are friendly, it is clean and the terrace at night is very tranquil.

However for the negatives, the breakfast choices at the buffet are very limited and there is often not much food left by 11am. The lunch pool bar service is ridiculously slow and often we were left with no drink for 45 minutes or more because the service took that long. The menu for the pool bar has also become more limited and for the prices you pay, the service needs to be better. There was only one barman making the drinks for the pool bar which is ridiculous for the number of people requiring drinks.

Other than that, we had a lovely stay and do recommend the hotel highly.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amelia03 asked a question Nov 2022
Shropshire, United Kingdom442 contributions137 helpful votes
What type of food does the restaurant offer?
Answer from President66
London186 contributions147 helpful votes
What more can I, or anyone say.
Answer from Heike F
Dear Eightbites, Regarding your question at our hotel you are able to reserve 2 adults, 1 child (extra bed) and 1 baby (cot) at a Classic Terrace double room, Deluxe Terrace double room, Grand Deluxe double room, Family Suite, Classic and Deluxe Suite. The extra bed in the same double room has an extra supplement per day and the cot is free of charge. We remain at your entire disposal for any further questions. Best regards, Heike Frauendorf Executive Secretary Castillo Hotel Son Vida
Melanie S wrote a tip Oct 2023
Thornborough, United Kingdom33 contributions45 helpful votes
2.0 of 5 bubbles
"Check what large groups are due to be there when you are"
Read full review
Laura T wrote a tip Aug 2023
7 contributions
3.0 of 5 bubbles
"Avoid the breakfast queues. Beware of lack of taxis and long waits"
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Luis L wrote a tip Jul 2023
Orlando, Florida123 contributions61 helpful votes
5.0 of 5 bubbles
"Adults only resort! No kids."
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Jenny L wrote a tip Apr 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Be prepared to pay for services you don’t incur. This hotel is a penny pincher and will charge you for everything, even if you don’t use it."
Read full review
President66 wrote a tip Sep 2022
London186 contributions147 helpful votes
5.0 of 5 bubbles
"Those on seventh floor with numbers lik 756…"
Read full review
Not the right property for you?
There are more places to choose from in the Palma de Mallorca area.
PRICE RANGE
C$603 - C$732 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castillo hotel son vida
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
164
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca
Which popular attractions are close to Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Nearby attractions include Catedral de Mallorca (5.2 km), Escape room QuestQuest (6.2 km), and Mission: Escape (5.0 km).
What are some of the property amenities at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Yes, free parking is available to guests.
What are some restaurants close to Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Conveniently located restaurants include Izakaya High Japanese Cuisine, Hungry Gastro Food Bar, and Kaizen.
Are there opportunities to exercise at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca have airport transportation?
Yes, Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
Yes, dry cleaning and laundry service are offered to guests.
Does Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Castillo Hotel Son Vida, a Luxury Collection Hotel, Mallorca?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
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