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Traveller (821)
Room & Suite (345)
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Overview
  • Excellent31%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“old world”(19 reviews)
“historic hotel”(12 reviews)
“outdoor pool”(27 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Santa Catalina
Special Offer: Join my Barceló
Hotel deals
Offers from Santa Catalina
Special Offer: Join my Barceló
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Reviews (1,107)
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190
199
86
35
10
Show reviews that mention
All reviewsold worldhistoric hoteloutdoor poolcolonial stylepiano playertraditional hotellas palmasagatha christiebeautiful parkpublic parkfaded grandeursmoked salmonlovely balconyreception staffgran canariafive star hotelhotel bar
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1 - 5 of 520 reviews
Reviewed 2 weeks ago via mobile

As the title says, I’m sure this hotel was once the pearl of Las Palmas, but it needs some work to get back to that standard. I doubt the rooms have changed that much in this time; for a 5* hotel, the rooms were rather...More

Thank Mark L
Hotel's Favourite
Reviewed January 22, 2018

After taking an evening trip around Las Palmas landmarks we were encouraged to visit Santa Catalina Hotel for a meal or even a overnight stay. Well we decided to try an afternoon tea first, we sat on the veranda at the front of the hotel,...More

1  Thank Martin C
Response from HotelSantaCatalina11, other at Santa CatalinaResponded January 24, 2018

Dear Martin. C: Thank you very much for sharing this great review of your recent stay at Santa Catalina Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience....More

Reviewed April 26, 2018 via mobile

Stayed at the hotel for 4 nights and cannot recommend it. It’s an old colonial hotel and appears almost not to have been updated since that age. The dark wooden furniture is completely worn and there is also a strange odor to the rooms. The...More

Thank Peter S
Reviewed April 14, 2018

This is a fabulous hotel. Other reviewers have remarked on its tiredness and shabbiness, but that is not our experience. While not in the calibre of Reid’s Palace on Madeira, for example, it is nonetheless magnificent. It is not a resort hotel (thank God); it...More

Thank JohnPGrant
Response from elena o, Guest Experience Manager at Santa CatalinaResponded April 24, 2018

Dear Mr. Jhon: Firstly we would like to thank you for the lovely review you shared following your recent visit to our Hotel Santa Catalina hotel and are delighted to read that we were able to match your holiday expectations. Moreover we thank you for...More

Reviewed April 11, 2018

This hotel is a beautiful building in parklike surroundings near the seafront. Impressive lobby, large rooms, 35 minutes walk from the Old Town/Cathedral. Buses to downtown Las Palmas stop nearby. We were there mid March so at the most there were 20 people round the...More

Thank Janice K
Response from elena o, Guest Experience Manager at Santa CatalinaResponded April 24, 2018

Dear Mrs. Janice: We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our best to ensure that the noise levels...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$105 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Palmas de Gran Canaria
#3 Luxury Hotel in Las Palmas de Gran Canaria
#5 Romantic Hotel in Las Palmas de Gran Canaria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$105 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Las Palmas de Gran Canaria
#3 Luxury Hotel in Las Palmas de Gran Canaria
#5 Romantic Hotel in Las Palmas de Gran Canaria
Room types
Suites, Non-Smoking Rooms
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Traveller (821)
Room & Suite (345)
Dining (103)
Pool & Beach (39)
Amenities (121)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
jeanck51
January 13, 2018|
AnswerShow all 5 answers
Response from Irene C | Property representative |
Dear jeanck51, I inform you that all building work will start when the hotel will be closed. We look forward to welcome you on March. Best regards,
0
Votes
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Soracha N
June 26, 2017|
AnswerShow all 7 answers
Response from nymamerica | Reviewed this property |
yes you can do half or full board, not recommended
1
Vote
Jayne P
April 27, 2017|
AnswerShow all 19 answers
Response from EJMARTIN60 | Reviewed this property |
Hi they do sadly not but we enjoyed coffee in the main bar which was lovely and open till late. There was a small fridge in the room.
2
Votes
Room Tips
"Don't know if there are rooms with less noise. Probably depends mainly on the behavior of neighbors."
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"top floor superior rooms have good views"
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"Twin beds seem the norm; request a double bed if you want one"
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"Side rooms with a balcony are great if you're out and about a lot. The best rooms are at the front but..."
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