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Aparthotel Tropical

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72 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Leicester, United Kingdom
Reviewed 19 November 2015

Pictures looked fan, location is excellent. What you don't find out until you get there is that the entrance is shared with another hotel/apartment making it very difficult to find. Shabby reception and ignorant reception staff make this even worse if that's possible. Access to "the Tropical" part of the building is through a maze of dark uninviting corridors. Fridge...

Thank sjworwood
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear customer. After carefully reading each paragraph of your claim, we have opened a serious incidence in the company to review all aspects and take the measures necessary for not repeating situations like that. We have protocols in each of our departments, especially defined in the housekeeping department and we consider very important to make the stay of our clients...

Kendal UK
Reviewed 1 November 2015

I went self catering as I like to be flexible. My first room did not have a balcony as booked and the table was insecure to the wall. My second room had a very small balcony. The cooking facilities were 2 electric hotplates, sink and a fridge. No cooking utensils, Electric kettle, Oven or Microwave. You couldn't fry an egg!...

1Thank ken9992014
Qmanagerservice, Director de Relaciones con Clientes at Aparthotel Tropical, responded to this review

Dear Customer. We regret that your experience was not satisfactory. Outside noises are due to the central location of the apartments. Visit the rest of our accommodations where you can find more quiet spaces. Yours faithfully

Romford, United Kingdom
Reviewed 5 December 2014

Lets just start by saying this is a budget Hotel (maybe 2 star i am not sure) and i will judge it on that. I stayed at this hotel because it was very cheap, and available. We had struggled to find something in a busy time of year for the Island and had little choice but to stay here. I...

7Thank Mitch C
Qmanagerservice, Director de Relaciones Públicas at Aparthotel Tropical, responded to this review
Google Translation

Estimado Mitch, Nos satisface que haya disfrutado de su estancia en nuestro hotel. Agrademos sus comentarios y tomamos nota de...

Madrid, Spain
Reviewed 10 January 2014

We booked for seven days but decided to move resort after one night as Puerto de la Cruz is for the elder generation and lacks beaches and nightlife. The hotel is great value if you just want to put your head down but do not expect luxury. The rooms are very basic and slightly depressing in decor. They are cleaned...

4Thank RMJ0nes
County Donegal, Ireland
Reviewed 12 November 2013

Terrible horrible dirty place. Turned on my heal and left. I was nearly going to wipe my feet in the way out. Carpet filthy, 2 small camper like beds. Door wouldn't lock. One small window overlooking someone else's balcony. Would not stay here if I was paid to. We ended up booking into another hotel for the week at our...

1Thank Anneire
Braunton Devon
Reviewed 25 August 2013

The hotel was in a great location. We stayed on the 5th floor room 507 which is the best room on that floor. Large balcony ideal for people watching on the busy road below although quite noisy. I heard the bin men every morning at 7am but at least it gets you up early. No kettle but had large fridge,...

4Thank SmartieBrauntonDevon
Apartamentos P, CLUSTER REVENUE MANAGER at Aparthotel Tropical, responded to this review

Dear Family, Thank you for taking your time to share your opinions with all of us in Tripadvisor. We are pleased to see that you enjoyed your stay in the heart of Puerto de la Cruz. Sorry to hear that the weather wasn't as sunny as you wished but this way it does not get too warm and kids can...

Isle of Wight
Reviewed 3 March 2013

We stayed here for one night for Carnival. Whilst rooms are a little tired and carpets threadbare they were very clean with a comfortable bed and good bathroom. This hotel shares entrance, reception etc with Park Plaza Hotel and on the roof are two pools, one for each hotel, but you can use either. Each room has a safe and...

2Thank J&B_isleofwight
jcdelgadoafonso, Revenue Manager at Aparthotel Tropical, responded to this review

Dear J&B May I take the opportunity to thank you for your comments with regards to our centraly located complexes Apart-hotel Tropical and Apartments Park Plaza and hope you have enjoyed your exiting and safe "Canival Holiday". Indeed the Carnival is noisy but that is the essence of it, as a compensation you can enjoy a free show almost all...

Reviewed 24 January 2013

My wife and I stayed in the hotel during our visit to Tenerife. The room was clean (although smelled of disinfectant during our all stay) and rather spacious. Our two concerns were:- - the windows and balcony looked at the main city square where in the restaurants they held very loud concerts every evening till mid-night. - the breakfasts were...

2Thank Ignaty
Helsinki, Finland
Reviewed 24 December 2012

Great location in old town near seaside, beaches and bus station to take a bus for hiking trails and to Santa Cruz. The entrance to the Hotel Tropical is NOT Puerto Vuejo 1! You have to access the Hotel Tropical through the Park Plaza Apartments C/ Jose Arroy 2! IT SHOULD BE MENTIONED in www-site or in your booking! The...

2Thank SheAdventurer
London, United Kingdom
Reviewed 11 June 2012

Only stayed here for a night and at the price paid (18 GBP) for a twin room - could not fault it. Shower was powerful, room was clean, bed comfortable, a full working fridge & kitchenette - what else do you want? The location was great - right on the edge of a lively square full of bars & restaurants,...

4Thank WorldRoamer59

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  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Laundry Service

Additional Information about Aparthotel Tropical

Address: Lugar Puerto Viejo 1, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $32 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aparthotel Tropical 3*
Number of rooms: 39
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Also Known As:
Tropical Hotel Puerto De La Cruz
Aparthotel Tropical Puerto De La Cruz, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Aparthotel Tropical staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no balcony, weak wifi on last floor,awesome location”
 of 5 bubbles bibito, 15 Dec 2016 | Read review
“Avoid any room in the 30 & 39s. Rooms at the front are quieter”
 of 5 bubbles karenrG5879QX, 29 Sep 2016 | Read review
“209 was our room - overlook busy square and very spacious!”
 of 5 bubbles 625christyr, 8 Aug 2016 | Read review
“isn't anything good about it”
 of 5 bubbles sandyles-13, 26 Jul 2016 | Read review
“Cockroaches on ground floors”
 of 5 bubbles paulineg00dall, 11 Jul 2016 | Read review
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