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Sol Costa Atlantis

0.9 km from Puerto de la Cruz centre
  • Free Wifi
  • Pool
  • Beachfront
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Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
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Ready, Steady…Summer17*
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1,578 Reviews from our TripAdvisor Community

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Showing 477: English reviews
Reviewed 28 October 2013

I was extremely disappointed with this hotel. The building itself and the rooms were as described on their website, clean and modern, and up to the standard I would expect from a 4 star hotel but the level of customer service was extremely poor and the manager and his staff have a lot to learn. Being fortunate enough to travel...

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Helpful?
4Thank InTheBigSmoke
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

Dear Sir, are really sorry about thi inconvenience and we will report it immediately to our direction for their review. I sincerely ask for a sincere forgiveness. Have our best regards!

UK
Reviewed 23 October 2013

Found this hotel had good and bad. Good / Bad - Would certainly be great views from a seaward facing room but 50% of the rooms face the hotels and shops across the road making for a fairly ordinary experience. Unable to upgrade (willing to pay) as hotel was full. Fair enough I was a last minute booking but I...

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2Thank joeintheuk
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

Dear Sir, we hope you enjoyed your stay with us. Thanks a lot for such a complete review. We will send it to our quality department as there are some really interesting points they should analize. Thanks a lot for your contribution. Your comments are really important for us, as they make us improve our service to our guests. Have...

Zurich, Switzerland
Reviewed 20 October 2013

We spent one week in this hotel and it was really great. Sea view from the room, very quiet (not in the center but really close by foot). The food (breakfast) was also excellent. If you rent a car, you would better reserve parking or try to find a parking place on the road along the cliff.

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Helpful?
Thank MountainFunCH
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

It is very nice you had the chance to visit the island. Renting a car is a great idea to visit Teide, Garachico and some other incredible places in the sorrounding of Puerto de la Cruz. We would like to thank you for your comment. Hope to see you in Tenerife soon again. Have our best regards!!!

Branston Pickle
Reviewed 4 October 2013

Just returned from a two week stay in this wonderful hotel. Firstly 'location' which is just perfect on sea front at quieter end of Puerto with amazing views out to sea over the black sandy beach. Secondly the hotel was spotlessly clean and rooms were well maintained and serviced. Thirdly we travelled on half board basis and over the two...

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Helpful?
3Thank mice60
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

It is really nice hearing you enjoyed your stay with us! Our main concern is that you have the best time possible during your holidays. Have our best regards and thanks a lot for your recommendation too.

Reviewed 14 September 2013 via mobile

Lovely hotel great rooms just like the photos, can see the sea from even the lower price rooms. Clean and modern with lovely art works and furniture. Breakfast was a bit samey and slightly cramped but am pulling at strings as the stay was great. Make sure you reserve parking as parking in the area is a nightmare!

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Helpful?
3Thank xxclimaxxx
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

You have made us smile and we would like to thank you for such a nice review! It is really nice to know you enjoyed the days you spent with us! Have our best regards and hope to see you soon! ;o)

Vienna, Austria
Reviewed 12 September 2013

We stayed here for a week and it was a lovely week! The location was perfect with some shops and places to eat only a short walk away but not too close to be noisy. The views (you must book a sea view!) were amazing and you are really looking straight out onto the black sanded beach and the coastline....

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3Thank Amberkatze
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

Dear Sir, we would like to thank you for your time and review and also for your trust in our hotel chain. It would be a big pleasure to have you here again (or maybe in Toledo, Lanzarote, Albacete or Valencia). We are glad you and your guy enjoyed your stay with us. However we have seen there were some...

Diemen, The Netherlands
Reviewed 3 September 2013

It is a very nice hotel on a great location in Puerto de la Cruz. The hotel has a lovely Spa on the top floor incl. pool. The restaurant and pool bar provide you with a drink or breakfast /lunch /dinner and most of the rooms have a beautifull view of the sea. The staff are very helpful and most...

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Helpful?
3Thank TAMember11172013
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

It seems you had a great time with us and we would like to thank you for sharing your experience in tripadvisor. Have our best regards. We hope to see you soon again!

Paris, France
Reviewed 22 August 2013

An excellent hotel and location for vacations in Tenerife. Well located in Puerto de la Cruz, with great sea views (street side rooms have no sea view), and view on the garden and swimming pool, but far enough from the noisy sea promenade and downtown of the city. Good internet access. Nice garden and large swimming pool. Black sand beach...

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Helpful?
1Thank parisbanlieue
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

Certainly it is a bit difficul to park in Puerto de la Cruz and it is recomendable to book the parking. We are very glad you liked the wonderful views from our rooms. For most of our guests it is a pleasure to wake up, open the courtains and see the sun rising over the ocean. Have our best regards,...

London, United Kingdom
Reviewed 17 August 2013

This is our 4th stay at this hotel and will not be our last, the staff are very helpful and most do speak Engilsh and for me this is very helpful. the rooms have always been clean and they are spacious, bathrooms are large and they have walk in showers which work fantastic. if you have not stayed at the...

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Helpful?
Thank SteveB64
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

Thanks Steve for your comment! Let me tell you that the pool on the last floor belongs to our SPA, which have great views of the ocean on one side and Puerto de la Cruz and Teide on the other. You will love it for sure when you come back. We will inform about the issue with the carpet, thanks...

Tenerife, Spain
Reviewed 2 August 2013

Had a relaxing break just for 2 nights to get away from work and the busy south of Tenerife. Lovely Hotel , great location . Swimming pool was great and fantastic view from our balcony. Enjoyed Puerto De La cruz loads of nice typical spanish bars. The Spanish singers in the hotel on Sunday and Monday night were the best...

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Helpful?
Thank robjulia
Diego P, Director Comercial at Sol Costa Atlantis, responded to this review

What a pity you could just stay for 2 nighst! Puerto de la Cruz is an incredible place to spend a whole week ;) Thanks for your words about our singers. They will be really glad to know about your kind opinion about them. We are very sorry if some of our staff still do not know english. During summer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
In the north of Tenerife, one of the most beautiful places in the world thanks to its nature and landscape, Hotel Sol Costa Atlantis is situated. This 4 star hotel is located in the centre of Puerto de la Cruz at the sea front and only 150m from the famous Lagos Martianez. The 290 recently refurbished rooms wih sea or Teide view are equipped with air conditioning and heating, bath or shower, hair dryer, LCD satellite tv, wifi connection, safety box (With charge) and balcony or terrace.Among the outside facilities you find a sun terrace, adults pool and a separate children's pool.The gastronomic offer includes a buffet restaurant with a spacious open air terrace, pool bar with a la carte restaurant and the In & Out bar with evening entertainment and chill out terrace.The mini club for our little guests (Summer) and the private parking (With charge) complete the offer.All your events find a special place in the Hotel Sol Costa Atlantis.Conference, conventions, incentive or meeting - there are 6 event rooms available, one of them with access to a terrace. All rooms count with daylight and a capacity up to 500 persons and are equipped with the most advanced technology to adapt your needs and requests.We place at your disposal highly sophisticated equipment of PA, projection cannons, plasma screens etc.Furthermore the hotel is "crowned" by a glass dome on the last floor which houses a spa with all kind of facilites, treatments, vip area and gym. From the spa (With charge) you enjoy spectacular view towards the sea and the Teide.The situation of the hotel right at the sea front, the commercial offer and the leisure options convert the place into a perfect choice to enjoy your holidays or event. ... more   less 

Additional Information about Sol Costa Atlantis

Address: Avda Venezuela 15, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $105 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Costa Atlantis 4*
Number of rooms: 290
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Also Known As:
Beatriz Atlantis Hotel Puerto De La Cruz
Beatriz Atlantis And Spa Hotel
Sol Costa Atlantis Puerto De La Cruz, Tenerife
Hotel Style:
#2 Top resorts Hotel in Puerto de la Cruz
#3 On the Beach Hotel in Puerto de la Cruz
#3 Spa Hotel in Puerto de la Cruz
#9 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Sol Costa Atlantis staff and other travellers.
87 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a sea view room”
 of 5 bubbles jonathanh888, 25 Feb 2017 | Read review
“Our room was very nice and overlooked the sea with great views but there was no fridge and we had to pay an additional 3 Euros per day for use of the safe.”
 of 5 bubbles malcolmm639, 22 Feb 2017 | Read review
“Sea view rooms on the upper floors.”
 of 5 bubbles DeboraPaterson, 21 Feb 2017 | Read review
“Don't choose ANY room facing the back... or 814 as the ceiling fell in!”
 of 5 bubbles beckytebbett, 20 Feb 2017 | Read review
“Ask for the sea view”
 of 5 bubbles Wozlow, 19 Feb 2017 | Read review
5 of 5