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Best Semiramis

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Best Semiramis
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834 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Sorrento, Italy
Reviewed 2 days ago NEW

This Hotel was occupied by about 70per cent German visitors and many things appeared to be arranged for them, including the food, which was below average in almost every respect. Most of the surroundings were set up for them, including virtually all the bars and restaurants. The Hotel is very near the sea, with no beach, and the noise from...

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Thank Theenglishcritic
Bristol, United Kingdom
Reviewed 3 days ago NEWvia mobile

We and are at this time staying on floor 12 of this hotel for a week. There are fine views over the ocean from our room and the room is comfortable. We see there are some reviews that say the restaurant is not clean, this is not true and not a fare appraisal of the hotel. The hotel and rooms...

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1Thank Doug C
Staffanstorp
Reviewed 4 days ago NEW

Two persons. very big hotel. Lovely staff. Good breakfast. The "gym" was a sad story for a so called 5 star hotel, on the other hand most guest were older people and they probably didn´t care about gym or not. Very beautiful poolareas but very cold (november) execpt för the smaller pooll and bubble-pool. Over all a nice experiance but...

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1Thank kritan
Reviewed 3 weeks ago via mobile

We found the hotel very comfortable. I would say my experience on all inclusive was 4*. The room was on the 5th floor spacious very clean and comfortable. The restaurant was busy at certain times but food was varied. Staff very polite and good overall experience. We were there on a SAGA package. Weather was fantastic!

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Thank Mike S
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Mike, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager

Caerwys, United Kingdom
Reviewed 4 weeks ago

We had a room on the fifth floor from which we could hear traffic noise if our window was open but the views more than made up for it. The dining room is very busy with many German visitors but the staff do their best to help everyone with drinks and wine served very quickly. The buffet has lots of...

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Thank Elizabeth L
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Elizabeth, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager

Reviewed 4 weeks ago via mobile

Wow. I'm almost speechless. The 5* rating for this hotel is hugely misleading. At best.. and I mean at the very best it is a 3* and that is being generous. The rooms are dated... the food very basic ... not in a great area either. You know that sinking feeling when you open the room door and the room...

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4Thank Drew R
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, We appreciate your feedback and respect your opinion, however we would like to ask you to respect those guests who are satisfied and happy with their stay in our hotel, as you can see in other reviews. Best regards, Hotel Management

London, United Kingdom
Reviewed 5 weeks ago

This was the worst hotel in Tenerife we have ever stayed at. Definitely not 5 nor even 3 stars. The staff, the food was like a two star buffet. Old, dirty, ugly, far from everything. Very noisy - we could not sleep because of the noise from the road between the hotel and the sea - very uncomfortable beds didn’t...

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3Thank imwiseman1
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your review about our hotel on Tripadvisor. After reading your description of your stay, we would like to apologize for not having met your expectations and for any inconvenience you might have experienced during your stay. We respect your opinion, and we understand that it is subjective and based on personal judgements, and we...

Reviewed 26 October 2016 via mobile

It was my first time in this Hotel as I was attending a wedding nearby. The Hotel has unbeatable views, it is quite clean and the staff is really helpful and friendly. The room I got was quite large as well. Wifi was not available throughout the Hotel and where it was, it did not work. The decor is very...

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2Thank Pipope13
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Pipope13 We would like to thank you for your comments regarding your stay at our hotel. Thanks to our guests' feedback, we can ensure that we continue to improve. We are pleased that you enjoyed the time you spent here and we apologise for any inconvience you might have had. Best Regards, Alejandro Rodriguez Hotel Manager

New York City, New York
Reviewed 25 October 2016

We had a view from the 10th floor to the middle of the ocean. The hotel is very nice and built from top to bottom. The reception at street level is on the 16th floor, and the rest of teh hotel is below facing the ocean. it is very close to the sea front, where the bars and shops are...

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2Thank AmP18120
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Amp18120, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager

Kingston-upon-Hull, United Kingdom
Reviewed 23 October 2016 via mobile

I think reasonable is a fair comment regarding this hotel. The rooms, food and situation were all reasonable along with the price. It's best features are it's helpful and friendly staff and room size and cleanliness. The evening entertainment was poor apart from the flamenco show which was great. However, there are plenty of bars and restaurants close by so...

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Thank jmack72015
BestHotels2016, Gerente at Best Semiramis, responded to this review

Dear Jmack72015, Thank you for sharing your comments about our hotel Best Semiramis on Tripadvisor. All the staff of the hotel are happy to know that you have enjoyed your stay. We take note of your observations for further review and we hope to see you again. Best regards Alejandro Rodriguez Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 

Additional Information about Best Semiramis

Address: Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $105 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Best Semiramis 5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Best Semiramis Puerto De La Cruz, Tenerife
Hotel Style:
#6 On the Beach Hotel in Puerto de la Cruz
#16 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Best Semiramis staff and other travellers.
41 questions
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Questions? Get answers from Best Semiramis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another Hotel”
 of 5 bubbles Theenglishcritic, 6 Dec 2016 | Read review
“Rooms higher up are quieter”
 of 5 bubbles elizabethlM9290PN, 7 Nov 2016 | Read review
“Higher floors have less noise”
 of 5 bubbles imwiseman1, 3 Nov 2016 | Read review
“try and get rooms between 10-13 floors to be high enough but not under the restaurant... the breakfast is OK but not all the food is warm/”
 of 5 bubbles AmP18120, 25 Oct 2016 | Read review
“All rooms have sea views.a lot of people say the rooms were to noisy because of the sound of the sea.I had no problem,”
 of 5 bubbles chrishG2414BP, 29 Sep 2016 | Read review
5 of 5
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