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Hotel Best Semiramis

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Hotel Best Semiramis
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929 Reviews from our TripAdvisor Community

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Showing 277: English reviews
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Watton, England, United Kingdom
Reviewed 3 days ago NEW

Was concerned that this hotel has not received a certificate of excellence well be reassured it should clean classic surroundings cava at breakfast lovely sea views all over food in abundance if you can't find what you like god help you our saga rep mary is the best the holiday is so enjoyable will return again a big thank you...

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Helpful?
Thank Mary T
Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for 6 nights in March 2017. The rooms were good, beds comfortable and housekeeping where very good. Lifts were unpredictable. With 4 lifts serving 17 floors one could wait 5 minutes at peak (meal) times. 2 of the lifts were decidedly 'tired' and did lots of creaking, groaning and banging. The restaurant was a scrum at breakfast and dinner....

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Thank Colin_Sinclair
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Colin_Sinclair Thank you for your feedback on your recent stay with us, we appreciate your constructive comments and we take note of your remarks in order to enhance our guests' experience in our establishment. Kind regards, Alejandro Rodriguez Manager

Iceland
Reviewed 3 weeks ago

The hotel is very nice, big rooms clean with ocean view . The staff was very nice, good service good food all incl. Walking distance to the next town with shops and nice restaurants. We would like to come again . Its more quiet and for adults . Spa and two swimmingpools and pool bar . Very cosy. Live music...

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1Thank globetrottericeland
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Guest Thank you for the time taken to write your review about our hotel Best Semiramis. We are pleased to receive your feedback and to know that you enjoyed your holidays with us. We hope you will visit us again in the future. Kind regards, Alejandro Rodriguez Hotel Manager

Swindon, United Kingdom
Reviewed 3 weeks ago

have just come back from a 4 day break to Best Semiramis. We really enjoyed our stay. The hotel was clean, the staff were very friendly, breakfast was great and it was only a couple of minutes walk from the nearest bars and restaurants. We did feel young at times ( just turned 50) as I think Saga go there...

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Thank 841jax
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear 841jax Thank you for the time taken to write your review about our hotel Best Semiramis. We are pleased to receive your feedback and to know that you enjoyed your holidays with us. We hope you will visit us again in the future. Kind regards, Alejandro Rodriguez Hotel Manager

london
Reviewed 5 weeks ago via mobile

We stayed 4 days 17/3-21/3/2017. The hotel is very large and pretty jaded. However the staff are excellent. The restaurant manager Alexis & his staff keep everything running smoothly. The rooms are large & clean but other facilities are a bit run down & the hotel needs a good upgrade. We have no specific complaints and pretty much enjoyed our...

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Thank madjide
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Guest Thank you for the time taken to write your review about our hotel Best Semiramis. We are pleased to receive your feedback and to know that you enjoyed your holidays with us. We hope you will visit us again in the future. Kind regards, Alejandro Rodriguez Hotel Manager

Wilmington, North Carolina
Reviewed 21 March 2017

My husband and I are staying here at The Best Semiramis Hotel for the fourth time.We have always enjoyed our stay here but this year we find the service in the restaurant and bars to be very much improved on what it has been in the past.This is obviously due to fact that there is a new restaurant/bar manager,Alexis who...

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3Thank Barbara T
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Guest, Thank you for sharing your comments after your recent visit to our hotel Best Semiramis. We are extremely pleased that you had a pleasant stay and our services lived up to your expectations. We hope to welcome you once again in the future. Kind regards, Alejandro Rodriguez Hotel manager

Leeds, United Kingdom
Reviewed 20 March 2017

Review collected in partnership with Jet2holidays
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Thank Plumologist
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Reviewed 15 March 2017 via mobile

Arrived 14th Feb , check in was quite easy, asked to hire a kettle , 3euros per day !!!! So would have been 84 euro lol, bought a kettle instead. Hotel has fantastic views. Rooms are quite clean and maids come every day. Staff are fantastic even though extremely over worked. Definitely understaffed.food was ok. But lunchtime was sometimes a...

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2Thank Amanda C
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Amanda C, Thank you for your feedback on your recent stay with us, we appreciate your constructive comments and we take note of your remarks in order to enhance our guests' experience in our establishment. Kind regards, Alejandro Rodriguez Manager

Ontario Canada
Reviewed 12 March 2017

Stayed two weeks with my husband at this hotel in October 2016. We got a great deal from Canada including flight, transfers, half board and a 5* hotel overlooking the ocean. We are not fussy travelers and adapt to the type of trip we book. We trekked expedition style to Everest Base Camp and stayed in 5* hotels during African...

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Thank SylvieFrancois444
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Guest, Thank you very much for sharing your opinion. Certainly opinions like yours are our best tool to improve our service. We are deeply sorry for not having been able to meet 100% your expectations on this occasion. We hope you will give us another chance to rectify. Kind regards Alejandro Rodriguez Hotel manager

Killarney, Ireland
Reviewed 7 March 2017 via mobile

So upon arrival we didn't have to wait long to be served however I wouldn't call it a warm welcome. We were checked in quickly as I'd requested a twin upon booking I did not double check to see if it was a twin room, arrived to a room with a large double bed as I was travelling with my...

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4Thank helen_8919
BestHotels2017, Gerente at Hotel Best Semiramis, responded to this review

Dear Helen, Thank you for your review. We apologize for not having met your expectations and for any inconvenience you experienced upon arrival. We are surprised to hear your opinion about our staff, usually we receive flattering comments about the service they provide. We will use your feedback to improve our services. Kindest regards, Alejandro Rodriguez Hotel Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Hotel Best Semiramis is a confortable establishment of five stars located in the quiet residential area of “La Paz”, 1.5 km away from Puerto de la Cruz and leisure complex “Lago Martianez”. It offers wonderful views of the sea and the north Coast of Tenerife. ... more   less 

Additional Information about Hotel Best Semiramis

Address: Calle Leopoldo Cologan Zulueta 12, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $89 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Best Semiramis 5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Best Semiramis Hotel Puerto De La Cruz
Hotel Best Semiramis Puerto De La Cruz, Tenerife
Hotel Style:
#8 On the Beach Hotel in Puerto de la Cruz
#16 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Best Semiramis staff and other travellers.
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Questions? Get answers from Hotel Best Semiramis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good the higher is best”
maryt817, 23 Apr 2017 | Read review
“Sea views are great”
841jax, 30 Mar 2017 | Read review
“All rooms overlook ocean”
55barbarat, 21 Mar 2017 | Read review
“One of the higher floors near reception which is on floor 16.”
ruralrider2015, 4 Mar 2017 | Read review
“Hotel is built up against a cliff so all rooms look out to sea”
315DavidM315, 2 Mar 2017 | Read review
5 of 5