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Location is fine (but up a steep hill from waterfront and most attractions) and there are adequate shops and restaurants nearby. Room was lovely, good size and well cleaned. Pools were lovely. In fact all the facilities hit the mark.
Unfortunately breakfast was pretty disappointing....More
I stayed at this hotel in May 2017 it was a nice hotel in a quiet part of Tenerife, the hotel is on a hill which is not for the elderly however there is a free shuttle bus taking you to the local supermarket.
Thank josh n
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 2 weeks ago
Dear josh n,
Thank you very much for making us partakers of your satisfaction after your recent holiday amongst us and also for the maximum rating you have given us.
We appreciate the time you have taken to inform us and other Tripadvisor travelers of...More
Very large hotel. Most guests were German. Pleasant rooms. Varied entertainment in the evening. Staff in the dining room were sometimes officious. Offers full board with all inclusive. Substantial buffet meals.Sea views but steep walk to beachMore
1 Thank jennie g
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 12 April 2017
Dear jennie g
Thank you very much for sharing your feedback with us following your recent stay and also for the time you have taken to upload it to Tripadvisor, this is very important for us.
We appreciate your positive comments on our rooms, entertainment...More
Very good hotel, lots of attractions.
The minus was that you had to wait for drinks and you could not go to the bar to order them by yourself.
The other thing is that you had to pay for some of the drinks (even if...More
1 Thank aniulka173
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 4 April 2017
Firstly thank you for having chosen our hotel for your holidays on this occasion and also for sharing your impressions with us and other Tripadvisor holiday makers.
We are honored that you consider we are a very good hotel, this really makes all...More
Booked last minute using local airport. Very pleasant surprise with location and friendly staff. We had fantastic weather so spent most of the time by the pool which was lovely. Food great and will definitely visit again xxxMore
1 Thank 886sally
Response from Dirección H, Director at Hotel Puerto de la CruzResponded 24 March 2017
First of all thank you for having chosen our Hotel and also for sharing your positive feedback with us and other Tripadvisor travelers. This is very important for us.
We are very pleased that we have lived up to your expectations and that...More
US$57 - US$185 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Luxury Hotel in Puerto de la Cruz
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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