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Hotel Puerto de la Cruz by PY Hotels

Traveller (866)
Room & Suite (302)
Pool & Beach (154)
Overview
Avenida Marques de Villanueva del Prado, 38400 Puerto de la Cruz, Tenerife Spain See on map
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star accommodation
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Rooms
Feb. 3Feb. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,365)
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359 results
Traveller rating
88
132
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34
19
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Time of year
LanguageEnglish
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88
132
86
34
19
Show reviews that mention
All reviews upper pool steep hill swimming pools are half board courtesy bus themed nights reception area sea view bar staff public areas breakfast and dinner salad visited this hotel pushed together stay at this hotel again evening entertainment room was spotless
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1 - 5 of 359 reviews
Reviewed 1 week ago

This is our 5th visit to what was an outstanding hotel from my past reviews This year 2019 at our usual January break all has changed not for the better Before writing this review I have taken a few days break to reflect my comments...More

Date of stay: January 2019
Thank Barrie K
Reviewed 1 week ago

Best Happy-Holidays break for me last December. The hotel is excellent. All the staff are very professional and helpful. I had a wonderful time. I played tennis on many days. The food is wonderful with plenty of choice. the room was very clean and comfortable....More

Date of stay: December 2018
Thank 217dineshb
Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY HotelsResponded 4 days ago

Dear client, It`s a pleasure for us to see your level of satisfaction with the hotel, and many, many thanks for your opinion on this website. As you know we look forward to see you as soon as you can and we´re at your disposal...More

Reviewed 1 week ago via mobile

I stayed here from the 4/01/19 to the 11/01/19. When I checked in, I was offered a glass of champagne and given lots of information about the hotel and how to get about. Room was very lovely and cleaned to standard each day. There was...More

Date of stay: January 2019
Thank Mitsie65
Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY HotelsResponded 1 week ago

Dear client, First of all, many thanks for choosing us for your stay in Puerto de la Cruz and for this opinion on this website. It is a pleasure for us to verify that we have fulfilled your expectations, and we look forward to see...More

Reviewed 2 weeks ago

Bad experience with bar man who charged me for a hot choc my 12 year old had from machine in bar (same as one in breakfast). He put the bill on my table having added hot choc to my bill. I said we are guests...More

Review collected in partnership with Jet2holidays
Date of stay: December 2018
Thank Travelling_momager
Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY HotelsResponded 4 days ago

Dear clients, Many thanks for choosing us and for your comments on this website because they help us to improve our services. We´re at your disposal and we take note of every poni of your opinions. Kind Regards Hotel PY Puerto de la Cruz Team

Reviewed 2 weeks ago via mobile

We had a week stay 28.12-04.01.2019 in this hotel. We had just a breakfast and everything was ok until the last early breakfast, that we had before departure at 5:30am. We saw 2 big cockroaches, one on the floor and another in just taken cappuchino...More

Date of stay: January 2019
Thank Marina R
Response from Dirección H, Assistant Manager at Hotel Puerto de la Cruz by PY HotelsResponded 1 week ago

Dear clients, First of all, many thanks and sorry for the inconvenience, we`re going to check this question because it´s the first time with a situation like this. We´re at your disposal for any question you may need and apologize again. Kind regards Hotel PY...More

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About
Description
The Hotel Puerto de la Cruz is located in the residential area of La Paz of Puerto de la Cruz, with fantastic views towards the sea or towards Mount Teide. The hotel has been recently refurbished and is More surrounded by a splendid subtropical garden with a large variety of regional plants.It is situated 10 minutes from the city centre and from the Martiánez swimming pool and artifitial lake complex, creation of the lanzaroteño artist César Manrique.The capital Santa Cruz is 35 km away and the airports Reina Sofía (south) and Los Rodeos (north) are 96 km and 25 km away respectively. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Free Internet
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
300
Price range
US$60 - US$128 (Based on Average Rates for a Standard Room)
Also Known As
Sol Puerto De La Cruz Hotel Puerto De La Cruz
,
Puerto De La Cruz Sol
,
Hotel Puerto De La Cruz By PY Hotels Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
300
Price range
US$60 - US$128 (Based on Average Rates for a Standard Room)
Also Known As
Sol Puerto De La Cruz Hotel Puerto De La Cruz
,
Puerto De La Cruz Sol
,
Hotel Puerto De La Cruz By PY Hotels Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (866)
Room & Suite (302)
Pool & Beach (154)
Dining (67)
Family and Play Areas (11)
Amenities (10)
Business Centre & Event Rooms (8)
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Questions & Answers
Ask a question
vitvoo1
September 10, 2018|
AnswerShow all 3 answers
Response from KimberleyJuliaCoombs | Reviewed this property |
The fridge doesn’t come with the room but you can rent one at the front desk and they will bring it up to your room.
2
Votes
chimpmaster
August 29, 2018|
AnswerShow all 4 answers
Response from B0bJay | Reviewed this property |
For pool towels, €10 deposit then €1 per day. We resolved this by walking across the street and buying our own.
1
Vote
Room Tips
"book room only"
BarrieK
1 week ago
Read review
"Rooms at back are quieter"
Travelling_momager
2 weeks ago
Read review
"Nothing in particular"
svday
Nov. 21, 2018
Read review
"Rooms at the back of the hotel overlook Mt Teide"
mikeluxton
Oct. 21, 2018
Read review
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